Technical Account Manager

New

Skills

API Integration Client-Facing Engagements Documentation Skills JavaScript Payments/Fintech Knowledge Problem Diagnosis SQL Stakeholder Management Technical Account Management Technical Review Facilitation

As a Technical Account Manager, you will serve as the dedicated technical point of contact for our strategic partners. Your role will involve building and maintaining implementation playbooks and integration guides, leading technical sessions with partner engineers, and diagnosing various technical issues related to APIs, webhooks, and authentication.

Key Responsibilities
  • Act as the primary technical liaison for strategic partners.
  • Develop and maintain comprehensive implementation playbooks and integration guides.
  • Facilitate technical sessions with partner engineers to review integration approaches.
  • Diagnose and resolve API, webhook, and authentication issues.
  • Transform partner feedback into structured input for Product and Engineering teams.
  • Conduct regular technical reviews with enterprise partners to ensure alignment and satisfaction.
Required Skills & Qualifications
  • 3–5+ years in a client-facing technical role (e.g., TAM, Solutions Engineer, or similar).
  • Bachelor's degree in Engineering, Computer Science, or a related field.
  • Expert-level comfort with APIs; ability to read documentation, test endpoints, and debug integrations.
  • Hands-on experience with JavaScript and SQL; familiarity with additional programming languages is a plus.
  • Experience managing complex, multi-stakeholder engagements across various timelines.
  • Ability to navigate between engineering standups and executive reviews effectively.
  • Builder mindset: capable of documenting, systematizing, and improving processes.
  • Nice to have: Background in payments/fintech and familiarity with card networks or stablecoin/digital assets.

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: Months

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