Senior Technical Account Manager

New

Skills

CI/CD Cloud-native technologies Customer relationship building Docker Infrastructure as Code (IaC) Kubernetes Post-sales lifecycle management Product adoption strategies Risk management Technical account management

The Senior Technical Account Manager will be responsible for building and nurturing relationships with enterprise customers, ensuring their success and driving product adoption aligned with their objectives.

Key Responsibilities
  • Build relationships with enterprise customers; define success criteria.
  • Drive product adoption and align Docker capabilities to customer objectives.
  • Conduct regular technical and business reviews to demonstrate value realization.
  • Anticipate risks and blockers; develop mitigation plans with teams.
  • Act as the primary post-sales technical contact; provide feedback to Product, Engineering, and Support teams.
  • Create reusable best practices, reference architectures, and playbooks.
Required Skills & Qualifications
  • 4+ years in a customer-facing technical role.
  • Strong skills in Docker, Kubernetes, CI/CD, IaC, and cloud-native technologies.
  • Ability to translate technical capabilities into business outcomes.
  • Excellent communication skills across technical and executive audiences.
  • Comfortable working cross-functionally in a global organization.
  • Bonus: Experience with Product-Led Growth (PLG), AI/ML infrastructure, and post-sales lifecycle.

This position offers freedom and flexibility to work around your life, a comfortable home office setup, 16 weeks of paid parental leave, a tech stipend of up to $100 net/month, a PTO plan encouraging time off, equity and ownership in the company, and a remote-first culture with offices in Seattle and Paris.

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: Months

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