Senior Technical Account Manager

New

Skills

Artificial Intelligence workflows CI/CD Cloud-native technologies Customer engagement strategies Docker Governance frameworks Infrastructure as Code (IaC) Strategic Business Reviews Technical account management

As a Senior Technical Account Manager, you will lead the strategic vision for high-value enterprise accounts and drive product adoption. You will serve as the voice of the customer, translating feedback into the product roadmap while ensuring alignment with customer needs.

Key Responsibilities
  • Lead strategic vision for high-value enterprise accounts.
  • Drive customer adoption and engagement.
  • Conduct health and maturity reviews.
  • Advise on Dockerfiles, CI/CD, registry, and supply chain.
  • Guide customers on AI-assisted workflows and governance.
  • Align AI with platform strategy.
  • Architect and execute complex adoption plans for technical and business challenges.
  • Lead Strategic Business Reviews and demonstrate ROI to senior leadership.
Required Skills & Qualifications
  • 4+ years in a customer-facing technical role with enterprise account experience.
  • Deep hands-on expertise in containerization, CI/CD, IaC, and cloud-native.
  • Proven ability to lead technical strategy for multiple complex accounts.
  • Strong executive presence and communication skills.
  • Experience mentoring or leading a team of technical professionals.
  • Bonus: experience building or contributing to a formal TAM program.

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: Months

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