Senior Product Manager

New

Skills

Analytical Skills API Design Cross-Functional Collaboration Customer Identity Management Data Modeling Event Sourcing Platform Architecture Product Management Service Level Agreements (SLAs) Systems Thinking

We are seeking an experienced Senior Product Manager to lead our platform initiatives, focusing on fulfilling key product configurations, enhancing our identity service, and managing auto-pay functionalities. This role involves cross-functional collaboration to ensure the platform's health and observability while delivering impactful solutions.

Key Responsibilities
  • Configure the fulfillment engine across various products and define exception flows.
  • Extend the Identity Service for new channels and define a canonical customer graph.
  • Manage configurable multi-bill flows for auto-pay, including consent and mandate management.
  • Own customer tagging and state management, utilizing event-sourced transitions.
  • Define a routing layer for the biller gateway to decouple fulfillment from portal integrations.
  • Set SLA targets and implement instrumentation for platform health monitoring.
Required Skills & Qualifications
  • 5–8 years of Product Management experience, with at least 3 years in platform, infrastructure, or payments.
  • Experience in architecture reviews, data modeling, and API design.
  • Strong analytical mindset; ability to leverage data to identify failures and set SLA targets.
  • Proven experience in shipping APIs and shared services with clear ownership and versioned contracts.
  • Excellent leadership and collaboration skills to work across teams, aligning with engineers, product, and risk/compliance.
  • Exceptional communication skills, with the ability to translate requirements into engineering specifications.

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Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: Months

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