Payments Operations Analyst

New

Skills

Communication skills Credit card processing knowledge Data analysis programming languages Excel Financial modeling Mentoring Negotiation skills Project management Salesforce SQL

The Senior Payments Pricing & Operations Analyst will serve as a Sales Subject Matter Expert (SME) for Payments, assisting in negotiations and positioning for Mid-Market and Enterprise (MME) prospects. The role involves analyzing payments data to drive pricing decisions and managing financial data effectively.

Key Responsibilities
  • Assist with negotiations and positioning for MME prospects.
  • Analyze payments data to inform pricing decisions.
  • Lead cross-functional projects to optimize Toast’s payments operations at scale.
  • Manage high-level customer interactions and resolve payments inquiries.
  • Mentor junior team members and promote best practices.
  • Monitor internal SLAs for timely and accurate support.
  • Partner with Sales Enablement to educate teams on Toast’s payments solutions.
Requirements & Qualifications
  • Bachelor’s degree in Finance, Economics, Mathematics, or a related field.
  • 5+ years in operational or analytical roles.
  • Advanced proficiency in Excel and SQL; ability to build and interpret complex financial models.
  • Strong communication skills to explain complex payment concepts to both technical and non-technical audiences.
  • Experience in a high-growth tech company.
  • Familiarity with data analysis programming languages is a plus.
  • Knowledge of the credit card processing industry.
  • Experience using Salesforce.
  • Ability to work in a hybrid model balancing in-person collaboration with flexibility.

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: Months

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