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Manager, Technical Services

New

Skills

Active Directory API Development AWS Azure Cloud Services DevOps Project Management Python SaaS Scrum

As the Manager of Technical Professional Services at JumpCloud, you will lead high-impact teams responsible for providing exceptional consulting and custom app development solutions to clients. This role is pivotal in enhancing the customer implementation experience and scaling the Professional Services capability in India. You will work closely with global stakeholders to ensure operational excellence and foster collaboration across teams.

Key Responsibilities
  • Lead and mentor technical teams, focusing on professional growth and delivery excellence.
  • Manage team activities using Scrum methodology, overseeing product backlog and sprint planning.
  • Collaborate with cross-functional teams to drive successful customer delivery outcomes.
  • Engage in strategic meetings and provide technical guidance to clients.
  • Oversee migrations and implementations from legacy directories to JumpCloud.
Required Skills & Qualifications
  • 10-12 years of experience in programming or professional services in a SaaS environment.
  • 3-5 years of leadership experience in managing technical teams.
  • Hands-on experience with custom API solutions and scripting languages.
  • Deep expertise in Active Directory and cloud services.
  • Strong understanding of networking protocols and project management strategies.

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: Months

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