IT System Administrator

We are seeking an experienced IT System Administrator to provide exceptional IT Service Desk support for corporate devices, systems, and applications. This role involves configuring and enforcing security policies, administering antivirus solutions, and managing backups and disaster recovery processes.

Key Responsibilities

• Provide IT Service Desk support for corporate devices, systems, and applications.
• Configure and enforce security policies across services.
• Administer antivirus, backups, and disaster recovery.
• Manage access control and user provisioning/de-provisioning.
• Maintain networks and VPNs; support office and remote access.
• Resolve IT Service Desk requests while meeting SLA targets.
• Maintain and update the knowledge base.

Required Skills & Qualifications

• 4+ years of experience as a System Administrator in IT or software.
• Deep knowledge of privilege-based access management.
• Proficient in MacOS and Windows environments.
• Experience with MDM/centralized management tools such as Jamf, Intune, AD, and Zoho ManageEngine.
• Familiarity with SaaS applications like GSuite, Slack, Zoom, Salesforce, and Atlassian.
• Understanding of SSO protocols including LDAP, SAML, and OAuth.
• Upper-intermediate English proficiency.