IT Support Technician II

Drive product innovation and integration with Microsoft Intune

Align RMM product strategy with MSP needs

Integrate backup solutions with virtualization and cloud platforms

Ensure reliable cross-platform VM backup and restore operations

Administer and automate endpoint management

Ensure security and compliance of endpoints

Implement and maintain endpoint management environment

Automate endpoint management tasks using scripting

Develop and maintain ServiceNow infrastructure

Implement and customize ITSM modules

Design scalable automated testing systems for cloud technologies

Conduct functional and regression testing on MariaDB products

Hire IT support for remote team

Ensure smooth technology operations

Develop and execute test plans with automation, Improve test frameworks, Collaborate with

tional teams, Contribute to CI/CD environment, Maintain high code

Provide fanatical support to customers via phone and ticketing system.

Configure and manage Storage Arrays, perform storage related tasks, and resolve issues.

Provide fanatical support to customers

Configure and manage Storage Arrays

Extract a clear and concise job title and description from the project details.

List relevant technologies and skills required for the Security Engineer position.

Design, implement, and manage cloud-native security for Microsoft Azure, AWS, and GCP environments.

Ensure operational security and assist with customer onboarding and incident handling.

Lead IT service transformation initiatives, Drive process improvement, Enhance user experience,

ement AI solutions, Optimize

Lead compliance and governance projects

Design and implement secure endpoint solutions

- Manage product roadmap execution - Collaborate with cross-functional teams - Ensure

ic development - Track and communicate progress to stakeholders - Implement Agile Product

Resolve hardware and software issues, Manage user access rights, Facilitate projects, Maintain IT

ventory, Provide technical

- Lead refactoring and rewriting of AS/400 APIs - Implement APIs in Java on AS/400 - Collaborate

h development team - Provide technical guidance - Enhance system

You integrate new dedicated game servers into our portfolio and optimize existing integrations.

You will contribute to improving our deployment processes by automating processes and implementing DevOps methods.

Work within a team of professionals Collaborate with R&D, Security, and IT teams Develop and

nt tools for automation Oversee production environment & system health Contribute to CI/CD

Enhance test infrastructure and tools for client engineers

Drive technical roadmap for test infrastructure

Provide high-quality consumer care

Resolve product and technical issues

Provide exceptional consumer experience

Resolve technical issues efficiently

Optimizing technology performance

Enhancing productivity

Seeking individuals for remote roles in IT service management.

Providing services like ITIL Assessment and ServiceNow Implementation.

Manage multiple ServiceNow deployment projects effectively

Ensure customer satisfaction and drive improvements in IT service delivery

Provide technical assistance to users experiencing hardware, software, and network-related issues.

Triage help desk tickets in less than 30 minutes as a first responder.

Develop and optimize sourcing strategies in support of company and division objectives.

Stay abreast of market trends for each sub-category and develop supply risk mitigation strategies.

Develop and refine detection rules in QRadar SIEM for enhanced security monitoring.

Configure reference log sources accurately for event detection.

Innovate in motion picture and live show production

Design, implement, and optimize production tools

Architect scalable ServiceNow solutions

Lead and optimize system integrations

Design and optimize ServiceNow architecture.

Lead and execute complex platform integrations.

Monitor and analyze security alerts

Support incident response and reporting

Lead and mentor remote engineering teams

Advance open source and modern software practices

Manage customer accounts and drive expansion

Maximize contract value and strengthen relationships

Own Tier 2 escalations across multiple domains

Investigate and resolve root causes of recurring issues

Design sketches and tech packs

Develop apparel for multiple demographics

Maintain expert knowledge of Immersive's platform and competitor tech

Identify customer technical requirements and use-cases

Own logistics, fulfillment, and inventory operations

Fulfill orders with vendors and coordinate shipments

Provide end-user support and lifecycle management for Mac and Windows systems.

Implement automation workflows using Zapier, Workato, and Google Apps Script.

Provide technical support for macOS and Windows devices

Administer core SaaS platforms and identity providers

Participate in advanced engagements focusing on Enterprise Migration and DR planning

Troubleshoot and resolve challenges within ArcGIS Enterprise systems

Design and deploy ArcGIS Enterprise setups with high availability and DR

Lead deployments and migrations on Windows, Linux, and Kubernetes platforms

Draft and file corporate governance documents

Prepare resolutions and KYC documentation

Build, administer, and support Linux and Windows server environments

Ensure high availability, performance, and recoverability of production infrastructure

Manage office operations efficiently

Provide project management support