Implementation Director

New

Skills

Advocacy Agile Methodology Change Management Client Relationship Management Communication Skills Cross-functional Collaboration Enterprise saas Leadership Project Management

Lead a high-performing implementation team to design and implement enterprise SaaS solutions with customers, driving adoption and measurable business impact. Manage change, risk, and client expectations while building trusted client relationships and advocacy. Coordinate cross-functional delivery with sales, product, and engineering teams.

Key Responsibilities
  • Lead a high-performing implementation team
  • Design and implement enterprise SaaS solutions
  • Drive adoption and measurable business impact
  • Manage change, risk, and client expectations
  • Build trusted client relationships and advocacy
  • Coordinate cross-functional delivery with sales, product, and engineering
Required Skills & Qualifications
  • 8+ years in enterprise SaaS implementation
  • 5+ years in leadership
  • Proven record delivering complex projects
  • Strong team leadership; motivate and inspire
  • Excellent client-facing communication and interpersonal skills
  • Deep change management knowledge and practices
  • Experience with Agile and Waterfall methodologies

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Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12 Months

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