Customer Success Engineering Manager

Drive sales opportunities from prospecting to closure.

Build and maintain strong client relationships.

Define and ship integrations for external knowledge sources.

Collaborate with teams to enhance data retrieval and indexing.

Develop a multi-year growth strategy for user onboarding.

Manage end-to-end onboarding process from download to first ride.

Design security-critical agents for network defense.

Leverage AI for security issue resolution.

Develop a strategic territory plan for NYC banking institutions.

Deliver demos and proposals that articulate business value.

Build and maintain Power BI dashboards.

Write and optimize SQL in Databricks or Synapse.

Define and execute AI product strategy.

Prioritize AI use cases across IT functions.

Lead the GTM architecture across key platforms.

Standardize data flows and integrations.

Enhance ClickHouse's Python connector and SDK.

Integrate with orchestration tools to enterprise standards.

Design intelligent lead scoring systems.

Develop Salesforce integrations using Apex and LWC.

Design intelligent lead scoring systems.

Develop Salesforce integrations to streamline workflows.

Build AI agents for marketing workflows.

Automate multi-step processes using AI.

Lead the Security Product Prototype team.

Conduct rapid prototyping to validate security concepts.

Design and optimize Starshield AI integrations.

Develop software for government use.

Promote awareness of information security practices.

Ensure compliance with data privacy standards.

Lead and grow a team of Forward Deployed Engineers.

Oversee active delivery and manage architecture guidance.

Serve as a technical partner to sales teams.

Conduct architecture reviews and proofs of concepts.

Define the role of AI in enhancing agent development and CX.

Lead Ghostwriter from beta to general availability.

Define and launch AI/ML experiences for merchants.

Collaborate with cross-functional teams to enhance AI/UX.

Drive architecture across OS client stack.

Optimize performance on embedded hardware.

Define the vision and roadmap for the Agent Platform.

Build a unified platform for various AI functionalities.

Design and implement AI features.

Optimize AI workflows using JSX prompting framework.

Architect next-gen search systems.

Modernize query understanding with LLMs.

Conduct research using programming and data science.

Identify trends in equity markets.

Design and maintain analytical data pipelines.

Develop internal tools and APIs for data insights.

Develop a new open-source developer experience tool.

Enhance traditional Linux workflows.

Become a product expert defining functionality and value.

Act as the customer voice to the scrum team.

Scale an AI-native product suite.

Design effective data-to-AI workflows.

Lead external pre-clinical model validation.

Define and manage experimental strategies and budgets.

Advise product teams on legal matters.

Identify and mitigate legal risks.

Drive sales productivity and efficiency.

Lead and scale RevOps organization.

Develop go-to-market plans for pricing products.

Conduct market research to inform pricing strategy.

Develop go-to-market plans for pricing products.

Conduct competitive analysis and market research.

Own the technical post-sales relationship with government accounts.

Develop and execute technical account plans.

Partner with Marketing for campaign sequencing.

Build visibility across marketing functions.

Market AI-powered legal technology effectively.

Develop compelling product narratives.

Lead product development from prototype to user adoption.

Participate in architecture discussions and make key technical decisions.

Develop and maintain sales playbooks and competitive assets.

Translate GTM positioning into practical training programs.

Drive customer outcomes and revenue growth.

Manage the full customer lifecycle from onboarding to expansion.

Own the product strategy and roadmap for the Growth squad.

Optimize conversion moments across the Atlas lifecycle.

Own and execute field events across North America.

Manage and build a regional field marketing calendar.

Lead global sales planning and compensation efforts.

Design and implement incentive structures for GTM roles.

Serve as primary technical resource for Channel Partnerships.

Lead scoping, architecture, and solution mapping for partner needs.

Lead market validation for platform capabilities.

Translate opportunities into prioritized requirements.

Develop customer success playbooks.

Leverage AI insights for coaching.

Design scalable learning programs for diverse audiences.

Translate business strategies into educational roadmaps.

Lead customer research initiatives.

Manage the Customer Advisory Board.

Own the technical post-sales relationship with government accounts.

Develop and execute technical account plans aligned with customer objectives.

Architect an AI-augmented growth engine.

Own and manage revenue and pipeline outcomes.

Manage technical post-sales relationships with government accounts.

Develop and execute technical account plans.