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As the Manager of Customer Success Engineering, you will lead and develop a team of Customer Success Engineers dedicated to ensuring the satisfaction of strategic customers. You will oversee 24x7 support operations, manage queues, and handle escalations to drive improvements in customer satisfaction (CSAT), response times, and resolution quality.
Posted 11 days ago
Drive sales opportunities from prospecting to closure.
Build and maintain strong client relationships.
Posted 19 days ago
Define and ship integrations for external knowledge sources.
Collaborate with teams to enhance data retrieval and indexing.
Posted 13 days ago
Develop a multi-year growth strategy for user onboarding.
Manage end-to-end onboarding process from download to first ride.
Posted 15 days ago
Design security-critical agents for network defense.
Leverage AI for security issue resolution.
Posted 14 days ago
Develop a strategic territory plan for NYC banking institutions.
Deliver demos and proposals that articulate business value.
Posted 13 days ago
Build and maintain Power BI dashboards.
Write and optimize SQL in Databricks or Synapse.
Posted 11 days ago
Define and execute AI product strategy.
Prioritize AI use cases across IT functions.
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Lead the GTM architecture across key platforms.
Standardize data flows and integrations.
Posted 8 days ago
Enhance ClickHouse's Python connector and SDK.
Integrate with orchestration tools to enterprise standards.
Posted 8 days ago
Design intelligent lead scoring systems.
Develop Salesforce integrations using Apex and LWC.
Posted 8 days ago
Design intelligent lead scoring systems.
Develop Salesforce integrations to streamline workflows.
Posted 8 days ago
Build AI agents for marketing workflows.
Automate multi-step processes using AI.
Posted 7 days ago
Lead the Security Product Prototype team.
Conduct rapid prototyping to validate security concepts.
Posted 6 days ago
Design and optimize Starshield AI integrations.
Develop software for government use.
Posted 4 days ago
Promote awareness of information security practices.
Ensure compliance with data privacy standards.
Posted 4 days ago
Lead and grow a team of Forward Deployed Engineers.
Oversee active delivery and manage architecture guidance.
Posted 4 days ago
Serve as a technical partner to sales teams.
Conduct architecture reviews and proofs of concepts.
Posted 3 days ago
Define the role of AI in enhancing agent development and CX.
Lead Ghostwriter from beta to general availability.
Posted 21 days ago
Advise product teams on legal matters.
Identify and mitigate legal risks.
Posted 19 days ago
Drive sales productivity and efficiency.
Lead and scale RevOps organization.
Posted 19 days ago
Develop go-to-market plans for pricing products.
Conduct market research to inform pricing strategy.
Posted 19 days ago
Develop go-to-market plans for pricing products.
Conduct competitive analysis and market research.
Posted 19 days ago
Own the technical post-sales relationship with government accounts.
Develop and execute technical account plans.
Posted 11 days ago
Partner with Marketing for campaign sequencing.
Build visibility across marketing functions.
Posted 19 days ago
Market AI-powered legal technology effectively.
Develop compelling product narratives.
Posted 19 days ago
Lead product development from prototype to user adoption.
Participate in architecture discussions and make key technical decisions.
Posted 11 days ago
Develop and maintain sales playbooks and competitive assets.
Translate GTM positioning into practical training programs.
Posted 11 days ago
Drive customer outcomes and revenue growth.
Manage the full customer lifecycle from onboarding to expansion.
Posted 15 days ago
Own the product strategy and roadmap for the Growth squad.
Optimize conversion moments across the Atlas lifecycle.
Posted 15 days ago
Own and execute field events across North America.
Manage and build a regional field marketing calendar.
Posted 15 days ago
Lead global sales planning and compensation efforts.
Design and implement incentive structures for GTM roles.
Posted 15 days ago
Serve as primary technical resource for Channel Partnerships.
Lead scoping, architecture, and solution mapping for partner needs.
Posted 11 days ago
Lead market validation for platform capabilities.
Translate opportunities into prioritized requirements.
Posted 11 days ago
Develop customer success playbooks.
Leverage AI insights for coaching.
Posted 15 days ago
Design scalable learning programs for diverse audiences.
Translate business strategies into educational roadmaps.
Posted 15 days ago
Lead customer research initiatives.
Manage the Customer Advisory Board.
Posted 14 days ago
Own the technical post-sales relationship with government accounts.
Develop and execute technical account plans aligned with customer objectives.
Posted 14 days ago
Architect an AI-augmented growth engine.
Own and manage revenue and pipeline outcomes.
Posted 14 days ago
Manage technical post-sales relationships with government accounts.
Develop and execute technical account plans.
Posted 14 days ago
Manage strategic customer relationships effectively.
Partner with technical teams to ensure product integration.
Posted 14 days ago
Own the entire demand generation pipeline end-to-end.
Blend various marketing channels including paid, organic, and community.
Posted 14 days ago
Manage marketing technology ecosystem end-to-end.
Architect scalable data flow and integrations.
Posted 13 days ago
Own the post-sales technical relationship with government accounts.
Develop and execute technical account plans.
Posted 13 days ago
Own the technical post-sales relationship with government accounts.
Develop and execute technical account plans aligned with customer objectives.
Posted 11 days ago
Lead full-cycle recruiting for Sales Engineers.
Build candidate pipelines using modern recruiting tools.
Posted 11 days ago
Lead complex billing engagements end to end.
Serve as a billing and payments expert for CSMs.
Posted 8 days ago
Own and enhance clinical product surface.
Deliver multiple product improvements within a specified timeframe.
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Oversee account data infrastructure.
Ensure data quality across Salesforce.
Posted 8 days ago
Develop and own demand generation strategy.
Oversee all marketing channels and budget allocation.
Posted 8 days ago
Define and manage product strategy.
Lead product from concept to launch.