Customer Success Engineer Project

The Customer Success Engineer (CSE) role provides subject matter expertise on GitLab technical and product solutions and best practices. CSEs work alongside CSMs to provide customers with technical guidance, go in-depth on use case implementation, and demonstrate the value of GitLab product capabilities.

Responsibilities

• Engage with customers in a technical consultancy role
• Provide technical, architectural, and best practice guidance
• Drive measurable value and product adoption
• Develop solution-based programs customized to customer needs
• Maintain competency in GitLab technologies

Requirements & Qualifications

• Experience with GitLab use cases
• Proficiency in DevSecOps tools
• Specialization in GitLab use cases
• Technical experience in development or systems engineering
• Exceptional communication skills and time management