Account Specialist (Starlink Growth)

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Skills

Bi tools Confluence Data Analysis Excel Salesforce Six Sigma Sql Tableau

Job Overview

As an Account Specialist for Starlink Product Growth, you will be the primary point of contact for Consumer affiliate accounts worldwide, facilitating their journey from onboarding to growth. Your role will involve coordinating partner milestones, ensuring timely issue resolution, and maintaining internal documentation and tools for a seamless partner experience. Additionally, you will support the rollout of new tools and processes, gather partner feedback, and drive operational improvements.

Responsibilities
  • Serve as primary contact for Consumer affiliate accounts globally.
  • Coordinate partner milestones: order readiness, fulfillment, and activation follow-ups.
  • Ensure cross-functional handoffs with BD, ops, finance, and support for timely issue resolution.
  • Track blockers/risks and ensure internal and partner timelines are met.
  • Maintain internal documentation, trackers, and tooling for partner experience.
  • Support the rollout of new tools and process updates; gather partner feedback.
Requirements & Qualifications
  • Bachelor's degree OR 2+ years in ops, customer support, or process coordination.
  • 1+ years of experience interfacing with customers and driving operational improvements.
  • Highly organized with clear communication skills across stakeholders.
  • Experience with account management, project coordination, or lifecycle support.
  • Proficiency in Excel, Smartsheet, Confluence, Salesforce, Tableau, or BI tools.

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12 Months

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