99.99% uptime. Downtime cut from hours a month to under 5 minutes.
- Customer
- Convex Energy
- Engagement
- Infrastructure resilience
- Monitoring
- Datadog
- Team
- Architect, DevOps, monitoring
Senior experts, matched to the problem in days, not hired over months.
The situation
Convex Energy trades energy in Germany. When a trading company's systems go down, trades are missed and positions go unmanaged, and that can cost thousands of euros a minute. Its infrastructure ran at 99% uptime, which still meant about 7 hours of downtime every month, and it had to get close to zero without stopping trading.

What changed
AiDOOS assembled a dedicated team: an infrastructure architect, DevOps engineers and Datadog monitoring specialists. They upgraded the infrastructure to handle failures without going down, and set up monitoring and alerting so problems are caught before they reach the trading desk.
Problems are now caught before they reach the trading desk.
The result
Uptime went from 99% to 99.99%. Downtime fell from hours a month to under five minutes.
UPT4 dispatchers now do the work of 17, and stations almost never run dry.

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