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Squarespace is seeking a Conversation Designer to manage the content of its Support Assistant chatbot. The role requires end-to-end ownership of complex projects, including creating conversation flows, designing automated self-service actions, and integrating generative AI into the experience. The ideal candidate will be a content strategist with a team-oriented mindset and a focus on the details. They will have an applied knowledge of conversation design and support content strategy principles, a good understanding of NLP and ML models, experience using metrics to influence their work and a familiarity with collaboration and project management tools. The role reports to the Senior Content Team Manager and can be remote. Squarespace provides a range of benefits, including equity plans, flexible paid time off, and a $100 per month remote stipend.
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. Promote Metabase within the open-source community. •
. Drive engagement and participation in community initiatives. •
Posted 6 days ago
Posted 7 days ago
- Generate and process new sales leads - Conduct market-specific research - Utilize LinkedIn
h Strategy - Maintain relationships with existing customers - Support pre-sales
Posted 9 days ago
Posted 16 days ago
Manage and respond to customer support messages and emails, align with customer goals, conduct
rding and training sessions, maintain NRR at 105%, lead team to provide exceptional customer
Posted 20 days ago
* Assist clients in mental health care * Utilize technology for client connections * Provide
lized onboarding services * Coordinate care appointments * Continuous learning and
Posted 22 days ago
Posted 24 days ago
- Manage JIRA and Confluence for client needs - Optimize ERP systems for critical communications -
upport network infrastructure and security - Maintain IT asset management solutions - Administer
Posted 26 days ago
Provide daily support to users - Maintain records of interactions - Maintain positive and
al attitude - Cooperate with product development team - Be accountable for
Posted 27 days ago
Posted 29 days ago
Provide excellent customer service in Italian and English; Resolve customer issues efficiently;
tify customer needs and recommend suitable products/services; Maintain accurate customer records;
Posted 30 days ago
Own renewal and expansion targets for assigned enterprise accounts; Develop and execute account growth strategies; Partner with CSMs for cross-sell opportunities; Lead contract negotiations with key stakeholders; Monitor account health metrics
Posted 32 days ago
Passionate about creating a safer online environment, commitment to positive impact, enthusiasm for
protecting users, focus on personal and professional growth, dedication to team
Posted 33 days ago
Posted 38 days ago
Support customers with billing inquiries, Manage collections efficiently, Enforce credit policies
nsistently, Optimize processes for customer success, Collaborate with internal teams for effective
Posted 38 days ago
. Provide timely and effective customer support
. Troubleshoot technical issues for users
Posted 43 days ago
Lead team operations, Track KPIs for improvement, Ensure clear communication and processes, Conduct
quality checks, Promote remote-work
Posted 49 days ago
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- Provide real-time job postings for remote senior content creators - Offer salary data analysis
salary expectations - Send daily email notifications with new job openings - Maintain up-to-date
Posted 54 days ago
Provide excellent customer support experience - Learn and master Wonolo's applications - Pass
ng and nesting period - Maintain positive attitude and work ethic - Embrace dedication to
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Customer Service Enthusiast in Tech
Bridge between Customers and Departments
Posted 68 days ago
Implement screening requirements for community.
Strong organizational skills, attention to detail.
Posted 69 days ago
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Posted 221 days ago
Full-time, remote job investigating incidents and resolving customer issues with empathy.
Strong communication skills, curiosity, and ability to work as part of a team.
Posted 256 days ago
1. Staff Software Engineer for Network Infrastructure in Starburst
Location: Remote, US Salary: $195,000 AnnuallyBenefits: Flexible/Unlimited PTO
Posted 270 days ago
Hiring Content Moderator to assess user-generated content and maintain respectful environment.
Must possess moderation or customer support experience, professional fluency in English, and attention to detail.
Posted 309 days ago
1. ModSquad is seeki
ng experienced suppo
Posted 309 days ago
• The intent of the job description is to find a Software Engineering Manager who can lead a team of software engineers to optimize Ubuntu for the latest hardware, from kernel to GUI.
• Another intent is to find a candidate who can work with distributed engineers to design and implement the best Ubuntu integration for IoT and server-class hardware.