Technical Services Engineer

New

Skills

Database Performance Tuning Elasticsearch Linux Lucene MongoDB MySQL Networking Oracle Postgres Solr

As a Senior Technical Services Engineer, you will play a crucial role in advising customers on the MongoDB data platform, ensuring they can utilize its full potential. This position involves troubleshooting application issues, advocating for customer needs, and collaborating closely with product and development teams to enhance service delivery.

Key Responsibilities
  • Advise customers on effective use of the MongoDB data platform.
  • Troubleshoot application problems and advocate for customer needs.
  • Provide enablement for Atlas Search and Vector Search.
  • Build standard troubleshooting methodologies and craft knowledge articles.
  • Review new features before release and create relevant documentation.
Required Skills & Qualifications
  • 5+ years of relevant experience in technical services.
  • 3+ years of experience in search technologies (Elasticsearch, Lucene, Solr).
  • 5+ years of administering RDBMSs (e.g., Oracle, Postgres, MySQL); MongoDB experience preferred.
  • Strong diagnostic and troubleshooting skills in production environments.
  • Solid fundamentals in Linux, networking, and diagnostics.

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: Months

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