backAll Jobs

Payroll Support Specialist

New

Skills

Client support

Job Overview

As a Payroll Support Specialist, you will be responsible for investigating and resolving payroll problems, collaborating with various teams to ensure timely solutions, and improving workflows based on identified patterns.

Responsibilities
  • Investigate and trace root causes of payroll problems
  • Collaborate with Engineering, Product, Tax, and Risk teams to resolve issues
  • Surface patterns to enhance documentation, workflows, and processes
  • Provide clear explanations to partners and stakeholders
Requirements & Qualifications
  • 4+ years in client or partner-facing role supporting technical products
  • 2+ years at a payroll provider or platform with payroll workflows
  • Experience in high-volume support environments with speed and accuracy
  • Strong investigative instincts and problem-solving skills
  • Attention to detail and accuracy while working efficiently
  • Fluency with ticketing systems, preferably ZenDesk

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12 Months

Share this job:

Similar Jobs

HR Specialist

Posted 12 days ago

Advise clients on HR matters

Manage employee lifecycle events

Client support Communication Communication Skills Documentation
View Job

Customer Relations Specialist

Posted 12 days ago

Provide customer support to international investors

Offer consultation and guidance to clients

Ai technology Client support Communication Communication Skills
View Job

SMB Customer Success Manager

Posted 12 days ago

Hire remote Customer Success Manager

Support SMB clients using 1Password

Account management Client support Customer success Onboarding
View Job

Remote Onboarding Specialist

Posted 12 days ago

Hire a remote Onboarding Specialist for full-time position.

Provide support and guidance to new clients during the onboarding process.

Account manager Client support Collaboration Communication Skills
View Job

Senior Technical Customer Success Manager Jobs

Posted 12 days ago

Enhance customer satisfaction through technical guidance; Drive customer success and adoption;

rt healthcare marketing standards; Improve data security and customer engagement; Lead global

API B2b Client support Cybersecurity
View Job

Automotive Customer Success Leader

Posted 12 days ago

Lead customer success initiatives

Provide exceptional client support

Adaptability Client support Communication Skills Customer Satisfaction
View Job

Affiliate Links Setup

Posted 12 days ago

Create affiliate links in Go HighLevel

Set up affiliate portal for tracking

Affiliate Marketing Client support Documentation Training
View Job

Client Support Integration SME

Posted 12 days ago

Guiding clients through integration process

Providing technical support and training

Client support Communication Skills Flexibility Interpersonal Skills
View Job

Client Support Integration Role

Posted 12 days ago

Assist restaurants in integrating Popmenu solutions effectively

Provide technical support and troubleshooting during implementation

Adaptability Client support Organizational Skills SaaS Applications
View Job

Product Manager - Med-D

Posted 12 days ago

Manage Medicare Part-D processes and enhance program effectiveness

Ensure compliance with CMS regulations and oversee NMRx product line

Client support Documentation Microsoft 365 Project Management
View Job

California FAIR Plan Remote Roles

Posted 12 days ago

Provide fire insurance for high-risk properties

Offer temporary insurance solutions

Analytical Skills Client support Regulatory Compliance Risk Assessment
View Job

French Customer Success Manager

Posted 12 days ago

Hire a French-speaking Customer Success Manager

Support international payroll and compliance clients

Account management Client support Customer success French
View Job

B2B Support Specialist

Posted 12 days ago

Provide customer support to workplace clients

Proactively solve client issues

Client support Communication Skills Cross-functional Collaboration Customer Service
View Job

Software Security Specialist

Posted 12 days ago

Evaluate client needs and provide support for ConnectWise software integration

Coordinate project implementation with clients and internal team

Adaptability Client support Communication Data Analytics
View Job

Customer Success Specialist at CreatorIQ

Posted 12 days ago

Hiring a remote Customer Success Specialist for CreatorIQ in Manila

Providing excellent customer service and support for clients using CreatorIQ software

Client support Communication Customer Service Customer success
View Job

Remote Support Engineer

Posted 12 days ago

Hiring a Technical Support Engineer

Remote full-time position

Client support Collaboration Communication Customer Service
View Job

Home Health Aide Care

Posted 12 days ago

Provide personalized care and support to clients in their homes

Collaborate with the BAYADA team for quality care

Client support Collaboration Travel
View Job

DSP Job Opportunity

Posted 12 days ago

Provide direct support to clients

Assist with daily tasks and activities

Client support Communication Interpersonal Skills Teamwork
View Job

Service Delivery Associate

Posted 12 days ago

Maintain client benefits websites and execute benefits processes

Update and test client sites as requirements evolve

Analytical Skills Client support Communication Skills Process improvements
View Job

Software Implementation Consultant

Posted 12 days ago

Develop and maintain product expertise and client workflows

Onboard and train clients remotely or onsite

Analytical Skills Best Practices Client support Interpersonal Skills
View Job

Please attach your resume