Patient Access Manager

New

Skills

Data-driven decision-making People Management Spanish Language Proficiency

Job Overview

Lead a high-performing Patient Access team delivering a high-touch patient experience. Mentor and coach team to model best practices. Oversee day-to-day operations for efficient, empathetic service. Serve as escalation point for patients; resolve complex issues swiftly.

Responsibilities
  • Lead a high-performing Patient Access team
  • Mentor and coach team to model best practices
  • Oversee day-to-day operations for efficient, empathetic service
  • Serve as escalation point for patients; resolve complex issues swiftly
Requirements & Qualifications
  • 5+ years in patient-facing, digital health, or customer service operations
  • 3-5 years of people management leading teams in healthcare, customer service, or operations
  • Strong experience with telephony systems, CRM platforms, and analytics tools
  • Highly data-driven; uses metrics and dashboards to guide decisions
  • HIPAA-compliant and patient-first mindset; handles confidential information

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12 Months

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