MongoDB Support Engineer

New

Skills

CentOS Chef Database Administration Debian Documentation Elasticsearch Linux Administration MongoDB Python Shell Scripting

Join our team as a MongoDB Support Engineer, where you will provide essential database and automation support within a dynamic 24/7 Linux environment. This remote role offers the opportunity to work with cutting-edge technologies including MongoDB, Elasticsearch, and Linux system administration, supporting enterprise clients and collaborating closely with technical teams.

Job Overview
  • Deliver comprehensive support for MongoDB, Elasticsearch, and related database services in a Linux environment.
  • Respond to customer requests via tickets, chats, and monitor system alerts.
  • Work in a flexible, remote, shift-based schedule including weekends and holidays as part of a 24/7 operations team.
  • Participate in on-call rotations for regular shift hours and emergency escalations.
  • Collaborate with DBAs, SREs, account managers, and developers to resolve complex technical issues.
Key Responsibilities
  • Troubleshoot and resolve database application alerts, upgrades, patching, and performance issues.
  • Ensure data restorals, replication, backups, and optimal system performance.
  • Conduct operating system and network troubleshooting.
  • Maintain and improve database configurations and automation scripts.
  • Document technical solutions and communicate effectively with customers and team members.
Required Skills & Qualifications
  • 2+ years of experience with MongoDB or Elasticsearch support, DBA, or development.
  • 2+ years of Linux system administration, preferably Debian or CentOS.
  • Experience in Linux system automation using tools like Ansible, Puppet, or Chef.
  • Strong troubleshooting, analytical, and communication skills.
  • Scripting experience with shell scripting or Python.
  • Ability to work independently and as part of a remote team.
  • Exposure to additional technologies such as Redis, Kubernetes, PostgreSQL, Hadoop, and Kafka is a plus.

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12.0 Months

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