Linux Software Support Engineer

New

Skills

Ceph Debian packaging Devops Docker Engineer Go Kubernetes Linux Openstack Postgresql Python Qemu/kvm Ubuntu Linux

Join Canonical, the company behind Ubuntu, as a Software Support Engineer and play a pivotal role in supporting enterprise customers on a global scale. This remote position offers the opportunity to work with cutting-edge open source software, troubleshoot complex issues, and contribute to the success of the world's leading technology initiatives in cloud, AI, IoT, and more. You will collaborate with talented engineers worldwide, developing solutions across all layers of the Linux stack in a distributed, innovative environment.

Job Overview

This dynamic engineering role focuses on Linux-based infrastructure and applications, supporting technologies such as virtualization, containerization, storage, networking, and orchestration platforms. The position is fully remote, with occasional travel for team meetings and events, and provides opportunities for professional growth and international collaboration.

Key Responsibilities
  • Troubleshoot and resolve complex software issues related to Ubuntu, the Linux kernel, Ceph, OpenStack, Kubernetes, and other open source technologies.
  • Collaborate closely with Canonical's Field, Support, and Product Engineering teams.
  • Contribute to upstream communities by developing bug fixes, backporting patches, and ensuring their inclusion.
  • Review code from peers and maintain high technical standards.
  • Communicate clearly and concisely, providing guidance, workarounds, and technical solutions to customers.
Required Skills & Qualifications
  • Exceptional academic background in Computer Science, STEM, or related field.
  • Proven experience with Linux and open source software.
  • Proficiency in at least one programming language: Python, Go, C, or C++ on Linux.
  • Strong problem-solving skills and passion for troubleshooting complex technical issues.
  • Excellent communication skills, with a collaborative and self-motivated mindset.
  • Willingness to learn new technologies such as Kubernetes, OpenStack, Ceph, and containerization platforms.
  • Ability to work effectively in a globally distributed, remote team.
  • Flexibility to travel internationally up to 10% of the time for team meetings and events.

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12.0 Months

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