IT Operations Director

New

Skills

CrowdStrike Entra ID Google Workspace Incident management Intune endpoint management IT operations management Microsoft 365 Okta SIEM solutions Vendor management

We are seeking a seasoned IT Operations Director to lead global IT operations for a merged organization. This role involves managing a diverse team of approximately 14 professionals across the US, India, China, and Mexico, ensuring the reliability, security, and performance of IT operations.

Key Responsibilities
  • Oversee IT operations with a focus on reliability, security, and performance.
  • Drive incident management and ensure adherence to service level agreements (SLAs).
  • Lead an 8–12 month technology integration project involving M365, Entra ID, Google Workspace, Okta, CrowdStrike, and a new SIEM.
  • Manage identity, endpoint, and security operations including Entra ID, Azure AD, and Intune.
  • Administer Slack Enterprise Grid and Microsoft 365, enhancing collaboration and productivity.
  • Foster a service-first IT culture, mentoring team members and developing talent.
  • Manage vendor relationships and optimize the IT budget for cost efficiency.
  • Implement and manage CrowdStrike Falcon EDR policies and response workflows.
  • Oversee next-gen SIEM solutions including Splunk, Chronicle, Elastic, and Falcon LogScale.
  • Conduct large-scale migrations and system integrations.
  • Travel up to 10% annually for global team meetings.
Required Skills & Qualifications
  • Proven experience in IT operations management.
  • Strong knowledge of Microsoft Entra ID (Azure AD) and migrations.
  • Expertise in Intune endpoint management for macOS/iOS/Windows.
  • Experience in administering Microsoft 365 and Slack Enterprise Grid.
  • Familiarity with DNS, SaaS environments, and enterprise IT operations.
  • Ability to manage large-scale migrations and system integrations.
  • Excellent leadership and mentoring skills.
  • Strong vendor management capabilities.
  • Understanding of cybersecurity protocols and tools.
  • Work authorization: U.S. citizen or permanent resident.

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: Months

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