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Working Nomads Jobs Companies Post Jobs Go Premium Get Free Job Alerts Log in About the job Full-time Anywhere 44 Applicants Posted 17 hours ago customer service blockchain web3 documentation communication Apply for this position Bookmark Report 30,000+ remote jobs Get access to our Premium database. Join Premium Customer Service Specialist (Hindi/ English) Binance Binance is the leading global blockchain ecosystem and cryptocurrency infrastructure provider whose suite of financial products includes the world’s largest digital-asset exchange. Our mission is to accelerate cryptocurrency adoption and increase the freedom of money. If you’re looking for a fast-paced, mission-driven organization where opportunities to learn and excel are endless, then Binance is the place for you. Binance is a client-facing business, and Customer Service is extremely important for us. We hope to create a platform where our users are well supported with excellent quality, fast response time, and accurate information. Support is conducted via the ticketing system and a live chat and will include but not limited to customer queries, complaints, and identification approval processes for our world-class cryptocurrency exchange platform. Support will be in Hindi and English, that's why we are looking for candidates with proficiency in both languages. Responsibilities: Handle back office tickets, and provide 7*24h online enquiries, voice and email replies services to customers. Handle customer enquiries, advices and suggestions via email, call or online tools. Support other business units with customer liaison, accurately document customer requests and advices, and provide feedback in the form of documentation. Handle customer complaints, any special cases or ad hoc tasks. Requirements: Degree or Diploma and above. Proficient in English and Hindi. Other languages would be of a great advantage, for efficient collaboration with various stakeholders in the company Minimum 1 year experience in customer service, preferably in finance or E-commerce industry. Outstanding recent graduates are also welcome to apply. High level of honesty and integrity. Proactive and meticulous. A sense of responsibility and team work spirit. Ability to work under pressure, strong communication skills and exceed beyond expectation. Passionate for customer service industry and can accept to work under different work shifts, including night shift. Positive about the crypto industry. Working at Binance • Be a part of the world’s leading blockchain ecosystem that continues to grow and offers excellent career development opportunities • Work alongside diverse, world-class talent in an environment where learning and growth opportunities are endless • Tackle fast-paced, challenging and unique projects • Work in a truly global organization, with international teams and a flat organizational structure • Competitive salary and benefits • Flexible working hours, remote-first, and casual work attire Learn more about how Binancians embody the organization’s core values, creating a unified culture that enables collaboration, excellence, and growth. Apply today to be a part of the Web3 revolution! Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success. By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice. Working Nomads Post Jobs Premium Subscription Sponsorship Free Job Alerts Job Skills API FAQ Privacy policy Terms and conditions Contact us
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Educational content creation - Social media content production - Trend spotting for newsletter -
torial management & support - Creative
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- Create engaging educational content for crypto users - Manage editorial tasks for various content
formats - Spot trends and craft timely content - Drive engagement through social media platforms -
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* Create educational content for existing and potential users * Manage social media channels with
gh-quality content * Stay updated on crypto trends and craft timely content * Provide editorial
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Responsible for Onchain Wallet business modules Optimize and improve application
technical research and solution design Work closely with cross-functional teams Explore and
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- Design and maintain Onchain Wallet modules - Optimize code for performance and user experience -
onduct technical research and solution design - Collaborate with cross-functional teams for project
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Enhance developer experience through engagement - Drive community growth - Contribute to technical
ocumentation - Support software deployment - Promote open source
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Lead product development Enhance user experience Drive growth and compliance Drive strategic
ives Drive innovation in new
Posted 27 days ago
Enhance hedging strategies in crypto asset firm, Drive DeFi growth through strategic partnerships,
evelop innovative DeFi solutions, Improve blockchain infrastructure, Manage relationships with DeFi
Posted 27 days ago
Define and validate node scaling strategy | Create data-driven success metrics | Lead strategic
sions impacting reliability | Foster collaboration and coherence | Advocate for Node
Posted 27 days ago
- Design and implement DeFi applications - Audit smart contracts for security - Collaborate with
ss-functional teams - Stay updated with industry trends - Troubleshoot and optimize existing DeFi
Posted 29 days ago
Handle high amounts of live chats, Identify and evaluate customers' needs, Provide accurate
ion, Manage complaints and provide solutions, Follow communication
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Create innovative AI solutions Develop machine learning models Optimize Human Capital
in and finetune deep learning models Deliver AI-driven
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Review code and secure protocols, Collaborate to improve security tools, Develop new security
Engage with clients for security discussions, Understand common
Posted 40 days ago
Lead product strategy|Identify user pain points|Analyze post-launch performance|Collaborate with
h teams|Research market
Posted 49 days ago
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Drive innovation and problem-solving | Collaborate effectively within the team | Stay updated on
rging technologies | Design and stabilize high-performance systems | Ensure code
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Remote Rocketship offers AI-powered job search for advertising, social media, mobile payment, blockchain, database, insurance.
Membership provides daily job updates with salary data, giving members a competitive job market advantage.
Posted 63 days ago
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Connect remote job seekers with global full-time positions.
Unlock 30,000 remote jobs with premium membership.
Posted 65 days ago
Access over 30,000 remote jobs worldwide.
Premium subscription or free job alerts.
Posted 66 days ago
Antibody researcher with ML passion for series C Payment Services.
Focus on Endpoint Detection and Response for Next Gen Anti-Virus solutions.
Posted 67 days ago
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1. Utilize AI to search for remote job openings in various fields.
2. Provide salary data based on experience levels.
Posted 68 days ago
Utilize advanced AI technology for job search.
Focus on high-demand skills like Microsoft SharePoint, SQL, blockchain.
Posted 68 days ago
Scour internet for remote job openings in Health Care, IT, Blockchain, Automotive.
Focus on mid-level Program Manager roles with average salary of $126,713/year.
Posted 69 days ago
Find remote BDR job openings with salary data.
Receive daily email alerts for new job listings.
Posted 69 days ago
Remote job opportunities in digital assets, blockchain, cryptocurrency, and tech fields.
Tailored job recommendations for all experience levels.
Posted 70 days ago
Posted 77 days ago
Generate leads and close deals in the Web3 space.
Conduct market research and develop business strategies.
Posted 81 days ago
Develop blockchain solutions in Solidity, Python, Java, and C#.
Understanding of blockchain technology, DeFi, and traditional finance.
Posted 120 days ago
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