Forward Deployed Engineer

New

Skills

AI Virtual Agents API integration Automation workflows CRM systems Customer engagement CX automation Data validation Decision logic configuration Python Technical documentation

Level AI is seeking a Forward Deployed Engineer - Agents to lead the implementation of AI Virtual Agents and CX automation workflows for customers. This role is highly technical and customer-facing, where you will translate business requirements into production-ready agent deployments that drive measurable impact.

Key Responsibilities
  • Own end-to-end execution of AI agent deployments from discovery and scoping through launch and optimization.
  • Configure agent workflows, decision logic, and automation behaviors to maximize accuracy, reliability, and business outcomes.
  • Implement guardrails and validation frameworks to ensure safe, compliant, and predictable agent performance.
  • Build, test, and validate integrations with enterprise systems (e.g., CRM, ticketing, telephony, data platforms).
  • Partner with customer technical stakeholders to define success criteria, gather requirements, and deliver against timelines.
  • Translate customer needs into clear implementation plans and documentation.
  • Run tight feedback loops with Engineering and Product to improve platform capabilities.
  • Collaborate with Product, Engineering, Design, and GTM teams to deliver repeatable, best-in-class deployments.
Required Skills & Qualifications
  • 5+ years in a technical customer-facing role.
  • Strong technical foundation - comfortable coding, working with APIs, and building integrations end-to-end.
  • Experience delivering production-grade enterprise solutions requiring testing, validation, and iteration.
  • Ability to communicate with senior technical stakeholders and translate requirements into execution plans.
  • Comfortable operating in fast-moving, ambiguous environments.
  • Comfortable working in EST hours (3:30 AM IST).

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: Months

Share this job:

Similar Jobs

HubSpot Solutions Consultant

Posted 34 days ago

Lead technical implementation projects for clients.

Design and deliver tailored solutions on the HubSpot platform.

API integration Data migration HubSpot Marketing Hub HubSpot Operations Hub

Healthcare Account Executive

Posted 12 days ago

Drive sales from pipeline to close.

Focus on API/CPaaS adoption in Healthcare.

API integration Cloud communications CPaaS solutions Creative problem solving

Associate Solutions Engineer

Posted 17 days ago

Collaborate with the global SE team.

Complete ASE Academy training.

API integration Box AI Agents Box platform Collaboration

Senior Partner Solutions Architect

Posted 13 days ago

Lead technical sales for partnerships.

Deliver technical POCs and demos.

API integration Generative AI OAuth 2.0 Prototyping

Agentic Architect Role

Posted 11 days ago

Translate AI strategies into implementations.

Map workflows to relevant tools and agents.

Agent frameworks API integration Automation GraphQL

Implementation Engineer Role

Posted 6 days ago

Integrate CRMs with SaaS platforms.

Support customer solutions effectively.

API integration Attention to detail Collaboration CRM software

Productivity Engineer Role

Posted 6 days ago

Lead development of AI productivity tools.

Create intelligent alerts for sales signals.

AI-driven tooling API integration B2B sales development Conversational intelligence

Internal AI Lead

Posted 5 days ago

Define and manage the Internal AI roadmap.

Lead the AI Champion & Leader network.

AI strategy AI tooling API integration Change management

Senior Backend Engineer

Posted 34 days ago

Lead major team projects for HR/Payroll products.

Provide feedback and propose solutions during product work.

Automation workflows CI/CD Elixir GitHub

Senior Backend Engineer

Posted 34 days ago

Lead backend development projects.

Collaborate across multiple engineering teams.

API design Automation workflows AWS CI/CD

Senior Backend Engineer

Posted 34 days ago

Lead the development of HR and Payroll products.

Participate in product work and provide solutions.

Automation workflows CI/CD tools Debugging GitHub

Senior Backend Engineer

Posted 33 days ago

Lead major team projects for HR/Payroll products.

Build tools and APIs for products.

APIs Automation workflows CI/CD Debugging

Senior Backend Engineer

Posted 33 days ago

Lead team projects for HR/Payroll products.

Mentor and provide code review feedback to engineers.

Automation workflows AWS CI/CD Docker

Senior Backend Engineer

Posted 29 days ago

Build tools and APIs for products.

Collaborate in cross-functional teams.

Automation workflows AWS CI/CD Elixir

Senior Backend Engineer

Posted 29 days ago

Lead development of HR and Payroll projects.

Provide technical feedback and solutions.

Accessibility standards API design Automation workflows CI/CD

Senior Backend Engineer

Posted 24 days ago

Lead team projects and initiatives.

Build tools and integrations for products.

APIs Automation workflows CI/CD Debugging

Senior Backend Engineer

Posted 12 days ago

Lead major team projects for HR/Payroll products.

Collaborate with cross-functional teams across various domains.

API development Automation workflows AWS Cross-functional collaboration

Senior Backend Engineer

Posted 18 days ago

Lead team projects in HR and Payroll.

Develop tools and APIs for products.

APIs Automation workflows CI/CD Elixir

Senior Backend Engineer

Posted 18 days ago

Lead team-scoped projects and initiatives.

Contribute to product improvements and engineering.

Automation workflows CI/CD Code reviews Debugging

Senior Backend Engineer

Posted 18 days ago

Lead team projects for HR/Payroll.

Build tools and APIs for remote products.

Automation workflows AWS Docker Elixir

Senior Backend Engineer

Posted 18 days ago

Lead backend development for HR/Payroll products.

Build scalable tools and APIs.

APIs Automation workflows AWS Cross-functional collaboration

Applied AI Engineer

Posted 12 days ago

Build and deploy AI agents for workflow automation.

Collaborate with commercial and PMO teams for process mapping.

AI agents Automation workflows Claude MCP servers

Engineering Team Leader

Posted 18 days ago

Lead and manage a small engineering team.

Contribute to product development actively.

Agile methodologies Automation workflows Elixir JavaScript

Senior Backend Engineer

Posted 17 days ago

Lead major engineering projects.

Participate in product development and provide feedback.

Automation workflows CI/CD Code review Debugging

Senior Backend Engineer

Posted 12 days ago

Lead major projects for HR/Payroll products.

Build tools and APIs for Remote products.

Automation workflows AWS CI/CD Docker

Field Operations Manager

Posted 40 days ago

Lead AMS GTM planning and fiscal modeling.

Design AMS GTM structure across key departments.

Business Intelligence (BI) tools Clari CRM systems Forecasting techniques

Field Marketing Associate Manager

Posted 31 days ago

Lead cross-channel marketing programs.

Focus on customer retention and success.

Account-Based Marketing (ABM) B2B marketing Copywriting CRM systems

Sales Operations Architect

Posted 28 days ago

Lead product management for sales systems.

Identify and solve sales process pain points.

Agile methodologies CPQ tools CRM systems Forecasting software

Sales Operations Architect

Posted 28 days ago

Manage Axon's Sales Systems and enablement.

Translate Sales, Ops, and CS needs into scalable solutions.

Agile methodologies CPQ tools CRM systems Cross-functional collaboration

VFR Engagement Specialist

Posted 26 days ago

Drive referrals into IOP, OP, and psychiatric services.

Develop and maintain referral pipelines.

Behavioral health knowledge Communication skills CRM systems First Responder outreach

Product Owner CRM

Posted 20 days ago

Define the product vision and roadmap.

Collaborate with cross-functional teams.

Agile methodologies Communication skills CRM systems Cross-functional collaboration

Sales Systems Analyst II

Posted 12 days ago

Enhance sales productivity through systems.

Design and implement Salesforce enhancements.

AI technologies Analytical skills Business analysis CRM systems

Sales Operations Associate

Posted 14 days ago

Ensure data accuracy in Salesforce and Tableau.

Conduct data audits to resolve discrepancies.

CRM systems Data analysis Excel Incentive compensation

Account Development Representative

Posted 10 days ago

Build strategic account plans.

Manage and qualify inbound leads.

Account management CRM systems Email marketing Lead qualification

Productivity Engineer Role

Posted 6 days ago

Lead development of AI productivity tools.

Create intelligent alerts for sales signals.

AI-driven tooling API integration B2B sales development Conversational intelligence

Customer Trainer Role

Posted 39 days ago

Design instructor-led training sessions.

Lead customer training on products.

Articulate Rise Articulate Storyline Communication skills Content management

Strategic Accounts Director

Posted 36 days ago

Generate sales opportunities for Tanium.

Engage with high-level executives.

Communication skills C-suite engagement Customer engagement Enterprise software sales

Sales Leader - West Region

Posted 34 days ago

Lead and grow sales in the West region.

Build and manage a high-performing sales team.

Client relationship management Customer engagement Diversity and inclusion practices Executive communication

AI Sales Engineer

Posted 33 days ago

Provide technical leadership on AI cloud offerings.

Advise customers on cloud capabilities.

AI technologies Backup & disaster recovery Cloud hosting Cloud infrastructure

Senior Solutions Engineer

Posted 33 days ago

Act as a technical expert for sales.

Deliver educational demos to customers.

Backend development Customer engagement Customer presentations Mobile development

Enterprise Sales Engineer

Posted 24 days ago

Drive enterprise sales from discovery to close.

Conduct platform demonstrations and PoVs.

Customer engagement Cybersecurity knowledge IoT security IT security

Flexible Remote Income Stream

Posted 20 days ago

To provide a flexible, remote work opportunity.

To attract professionals committed to personal and professional growth.

Coaching techniques Content creation Customer engagement Digital marketing

Associate Solutions Engineer

Posted 17 days ago

Collaborate with the global SE team.

Complete ASE Academy training.

API integration Box AI Agents Box platform Collaboration

Senior Solutions Engineer

Posted 10 days ago

Drive adoption of TiDB solutions.

Collaborate with sales teams.

Cloud technologies Customer engagement Data architecture Database management

Retail Account Executive

Posted 7 days ago

Prospect and sign up retail accounts.

Manage full sales cycle from call to close.

CRM tools Cross-functional collaboration Customer engagement Entrepreneurial mindset

Linux Engineering Manager

Posted 5 days ago

Lead a team to optimize Ubuntu for new hardware.

Engage with partners for enhanced Ubuntu experiences.

Agile methodologies Customer engagement Debian packaging High-performance hardware

Global Compensation Analyst

Posted 25 days ago

Support global compensation programs and annual cycles.

Conduct compensation analysis for pay equity and benchmarking.

Benchmarking Compa-ratio modeling Compensation analysis Data analysis

Senior Data Analyst Role

Posted 19 days ago

Design dashboards and reports for analytics.

Leverage AI for rapid prototyping and storytelling.

Advanced SQL AI tools (Copilot ChatGPT Claude)

Software Engineer III, Google Cloud

Posted 54 days ago

Google's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another.

Python

LLVM Compiler Developer

Posted 51 days ago

Develop and enhance LLVM and Clang based toolchain components

Collaborate with LLVM community for continuous integration

Back-end Bash C C++