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Nordic Recruitment is a leading company specializing in multilingual recruitment, relocating candidates, search and headhunting, and IT recruitment. With 51-200 employees and founded in 2016, Nordic Recruitment is a prominent player in the HR tech industry, focused on providing efficient and effective recruitment solutions. The company is currently offering a Customer Support position in Riga, Latvia, which can be done remotely on a contract/temporary basis. The role involves handling customer inquiries, providing solutions, escalating issues when needed, and maintaining high-quality customer service standards. Candidates must possess strong Danish and English language skills, previous customer service experience, and a positive, self-motivated attitude. Living in Riga offers a unique mix of history, architecture, and culture, with affordable living costs and a supportive community. Nordic Recruitment also provides full support for relocation to ensure a smooth transition. Remote Rocketship, the platform hosting this job listing, offers access to over 65,000 remote jobs by scraping the internet for new opportunities daily. Membership provides exclusive job openings and daily email alerts, giving members the advantage of applying before others. Membership is flexible and can be canceled at any time, with no hidden fees. Unlike other job boards, Remote Rocketship does not accept payments from companies, allowing for a wider range of job listings. The website is constantly updated with the latest job postings and welcomes suggestions for improvement from the community. Developed by Lior Neu-ner as a solution for his wife's job search, Remote Rocketship is a user-friendly tool for finding remote job opportunities.
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- Generate and process new sales leads - Conduct market-specific research - Utilize LinkedIn
h Strategy - Maintain relationships with existing customers - Support pre-sales
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Manage and respond to customer support messages and emails, align with customer goals, conduct
rding and training sessions, maintain NRR at 105%, lead team to provide exceptional customer
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* Assist clients in mental health care * Utilize technology for client connections * Provide
lized onboarding services * Coordinate care appointments * Continuous learning and
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Provide daily support to users - Maintain records of interactions - Maintain positive and
al attitude - Cooperate with product development team - Be accountable for
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Provide excellent customer service in Italian and English; Resolve customer issues efficiently;
tify customer needs and recommend suitable products/services; Maintain accurate customer records;
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Own renewal and expansion targets for assigned enterprise accounts; Develop and execute account growth strategies; Partner with CSMs for cross-sell opportunities; Lead contract negotiations with key stakeholders; Monitor account health metrics
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Passionate about creating a safer online environment, commitment to positive impact, enthusiasm for
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Support customers with billing inquiries, Manage collections efficiently, Enforce credit policies
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. Provide timely and effective customer support
. Troubleshoot technical issues for users
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Lead team operations, Track KPIs for improvement, Ensure clear communication and processes, Conduct
quality checks, Promote remote-work
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Provide excellent customer support experience - Learn and master Wonolo's applications - Pass
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Customer Service Enthusiast in Tech
Bridge between Customers and Departments
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Implement screening requirements for community.
Strong organizational skills, attention to detail.
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Full-time, remote job investigating incidents and resolving customer issues with empathy.
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1. Staff Software Engineer for Network Infrastructure in Starburst
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Hiring Content Moderator to assess user-generated content and maintain respectful environment.
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ng experienced suppo
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