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ModSquad is seeking talented and experienced support professionals for its partnership with multiple top-tier brands and clients across the globe. Successful candidates will work with the coolest companies in the industry on diverse projects that require superior support skills and a positive attitude. As a Mod Contractor, you will offer guidance, answer customer inquiries, and provide solutions that ensure clients' customers receive excellent support services. The role entails answering questions and providing updates on current account status via phone and email support. Although it is not a sales role, you must possess excellent communication skills to work effectively with customers while ensuring that they are satisfied with the service received. The role requires a pleasant phone voice and multitasking skills with a passion for research and learning new things each day. The position demands energetic and positive individuals who take pride in helping people find the best solution. Familiarity with property tax or taxes, in general, is a bonus. Candidates should have access to a dedicated laptop or desktop computer with Windows 10 or above, a quality headset, and a willingness to install MSQ security software and a 2FA app on the phone. This is a temporary, seasonal contract ending in June. As a Mod Contractor, you can enjoy the potential to work with some of the coolest clients worldwide like the NFL, Vimeo, and Topps. You can also create a flexible schedule, have access to exclusive job postings, work from home, and receive a competitive hourly rate. Paid orientation provides opportunities for personal and professional growth. ModSquad is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, national origin, ancestry, age, physical or mental disability, military status, or any other basis protected by applicable federal, state, or local law.
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. Promote Metabase within the open-source community. •
. Drive engagement and participation in community initiatives. •
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- Generate and process new sales leads - Conduct market-specific research - Utilize LinkedIn
h Strategy - Maintain relationships with existing customers - Support pre-sales
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Manage and respond to customer support messages and emails, align with customer goals, conduct
rding and training sessions, maintain NRR at 105%, lead team to provide exceptional customer
Posted 20 days ago
* Assist clients in mental health care * Utilize technology for client connections * Provide
lized onboarding services * Coordinate care appointments * Continuous learning and
Posted 22 days ago
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- Manage JIRA and Confluence for client needs - Optimize ERP systems for critical communications -
upport network infrastructure and security - Maintain IT asset management solutions - Administer
Posted 26 days ago
Provide daily support to users - Maintain records of interactions - Maintain positive and
al attitude - Cooperate with product development team - Be accountable for
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Provide excellent customer service in Italian and English; Resolve customer issues efficiently;
tify customer needs and recommend suitable products/services; Maintain accurate customer records;
Posted 30 days ago
Own renewal and expansion targets for assigned enterprise accounts; Develop and execute account growth strategies; Partner with CSMs for cross-sell opportunities; Lead contract negotiations with key stakeholders; Monitor account health metrics
Posted 32 days ago
Passionate about creating a safer online environment, commitment to positive impact, enthusiasm for
protecting users, focus on personal and professional growth, dedication to team
Posted 33 days ago
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Support customers with billing inquiries, Manage collections efficiently, Enforce credit policies
nsistently, Optimize processes for customer success, Collaborate with internal teams for effective
Posted 38 days ago
. Provide timely and effective customer support
. Troubleshoot technical issues for users
Posted 43 days ago
Lead team operations, Track KPIs for improvement, Ensure clear communication and processes, Conduct
quality checks, Promote remote-work
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- Provide real-time job postings for remote senior content creators - Offer salary data analysis
salary expectations - Send daily email notifications with new job openings - Maintain up-to-date
Posted 54 days ago
Provide excellent customer support experience - Learn and master Wonolo's applications - Pass
ng and nesting period - Maintain positive attitude and work ethic - Embrace dedication to
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Customer Service Enthusiast in Tech
Bridge between Customers and Departments
Posted 68 days ago
Implement screening requirements for community.
Strong organizational skills, attention to detail.
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Posted 221 days ago
Full-time, remote job investigating incidents and resolving customer issues with empathy.
Strong communication skills, curiosity, and ability to work as part of a team.
Posted 257 days ago
1. Staff Software Engineer for Network Infrastructure in Starburst
Location: Remote, US Salary: $195,000 AnnuallyBenefits: Flexible/Unlimited PTO
Posted 270 days ago
Hiring Content Moderator to assess user-generated content and maintain respectful environment.
Must possess moderation or customer support experience, professional fluency in English, and attention to detail.
Posted 309 days ago
• The Conversation Designer will be responsible for managing the content of Squarespace's Support Assistant chatbot, taking ownership of complex projects and creating conversation flows.
• They will need to design automated self-service actions and integrate generative AI into the experience, requiring an applied knowledge of conversation design and support content strategy principles, as well as a good understanding of NLP and ML models.
Posted 309 days ago
• The intent of the job description is to find a Software Engineering Manager who can lead a team of software engineers to optimize Ubuntu for the latest hardware, from kernel to GUI.
• Another intent is to find a candidate who can work with distributed engineers to design and implement the best Ubuntu integration for IoT and server-class hardware.