CRM Platform Manager Role

New

Skills

Ab testing Api Documentation Architecture Braze Crm Data Warehousing Json Salesforce Salesforce marketing cloud SQL

Join Goodnotes as a CRM Platform Manager and play a pivotal role in driving user growth and retention through strategic CRM initiatives. Collaborate with a distributed, talented Growth Marketing team to empower large-scale CRM campaigns, ensuring platform scalability, seamless data integration, and robust experimentation frameworks. This remote position offers the opportunity to work cross-functionally with marketers, engineers, product managers, and designers, contributing to our mission of enhancing human and AI collaboration.

Key Responsibilities
  • Oversee day-to-day operations and technical management of the CRM platform, ensuring data integrity and platform hygiene.
  • Develop and maintain scalable user segmentation logic for personalized messaging across millions of users.
  • Contribute to the CRM technology roadmap, proposing new features and infrastructure enhancements.
  • Design and implement experimentation frameworks for precise A/B testing and accurate measurement across CRM channels.
  • Collaborate with Engineering, Product, and Data teams to evolve CRM system architecture and ensure seamless integration.
  • Ensure compliance with privacy, security, and data governance policies in all CRM processes.
Required Skills & Qualifications
  • 5+ years of hands-on experience with enterprise CRM platforms (e.g., Braze, Iterable, Salesforce Marketing Cloud) in a product-driven or subscription-based environment.
  • Proven expertise in CRM platform maintenance, troubleshooting, and feature implementation.
  • Strong understanding of user data flows, event tracking, and CRM integration with data warehouses or CDPs.
  • Proficiency with SQL, JSON, API documentation, and campaign logic (triggers, delays, conditions).
  • Experience collaborating with Engineering and Product teams on data instrumentation and experimentation infrastructure.
  • Proactive mindset for identifying CRM tooling needs and advocating for platform improvements.
  • Commitment to continuous learning and development, with a passion for user-centric solutions.

No forms. Your profile is generated instantly.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12.0 Months

Share this job:

Similar Jobs

Senior AI Engineer

Posted 12 days ago

Build and productionize advanced AI systems

Develop large language model platforms

Ab testing Ai Systems Api Integration Architecture

Staff AI Engineer Role

Posted 12 days ago

Build and productionize advanced AI systems

Develop scalable LLM-powered applications and agents

Ab testing A/b Testing Api Integration Architecture

Growth Marketing Manager Role

Posted 12 days ago

Drive demand generation and go-to-market execution

Optimize marketing funnel and conversion rates

Ab testing A/b Testing Ai Tools Campaign Management

Customer Lifecycle Marketer

Posted 12 days ago

Design and execute marketing strategies supporting the full customer journey

Optimize lifecycle stages across various customer touchpoints

Ab testing A/b Testing Cross-functional Collaboration Customer feedback

Adobe Analytics Senior Analyst

Posted 12 days ago

Maintaining and optimizing Adobe Analytics platform

Providing data insights for key business decisions

Ab testing Analyst Analytics CMS

Product Marketing Manager

Posted 12 days ago

Promote and position the client reporting tool in the market.

Drive sales and customer acquisition through effective marketing strategies.

Ab testing A/b Testing Analytical Skills B2b

Senior Lifecycle Marketing Manager

Posted 12 days ago

Hire a remote lifecycle marketing expert

Enhance customer engagement and retention

Ab testing Analytics Campaign Management Crm

Senior CRM Lifecycle Manager

Posted 12 days ago

Design and optimize lifecycle campaigns for user retention and revenue

Manage multichannel communications and user engagement

Ab testing Analytics Cross-functional Collaboration Data Analysis

Product Marketing Manager - Lifecycle/CRM

Posted 12 days ago

Crafting compelling narratives for user engagement

Leading feature launches for product growth

Ab testing A/b Testing Copywriting Crm

Senior CRM Manager

Posted 12 days ago

Design, implement, and optimize lifecycle campaigns

Partner with cross-functional teams for campaign execution

Ab testing Analytics Crm Data Analysis

ASO Manager for App Growth

Posted 12 days ago

Drive sustainable organic growth through ASO strategies

Optimize creatives and app store assets for higher CTR

Ab testing A/b Testing Android Competitive Analysis

Product Analytics Specialist

Posted 12 days ago

Work closely with product managers and designers to drive insights and shape roadmap

Analyze user journey for activation, engagement, and retention improvements

Ab testing A/b Testing Analytics Data Modeling

Senior Digital Analyst

Posted 12 days ago

Optimizing campaign performance through data-driven insights.

Utilizing AI tools for ad asset creation and predictive modeling.

Ab testing A/b Testing Ai Tools Analyst

Senior Product Analyst

Posted 12 days ago

Drive long-term growth and provide insights in professional services domain.

Collaborate with Product Managers and cross-functional teams.

Ab testing A/b Testing Analyst BigQuery

Senior Digital Marketing Analyst

Posted 12 days ago

Analyze campaign data to optimize performance

Design and execute A/B tests for campaign validation

Ab testing A/b Testing Ai Tools Analyst

Senior Product Analyst Role

Posted 12 days ago

Deliver actionable business insights

Drive growth and optimization strategies

Ab testing A/b Testing Analyst BigQuery

Customer Acquisition Product Manager

Posted 12 days ago

Enhance customer acquisition through product innovation

Optimize marketing workflows and tools

Ab testing A/b Testing Agile Agile Methodology

VP Analytics & AI Leadership

Posted 12 days ago

Lead and scale a global analytics team

Drive business impact through advanced analytics and AI

Ab testing A/b Testing Analytics Customer Experience

Customer Acquisition Product Lead

Posted 12 days ago

Enhance customer acquisition through product innovation

Drive data-driven experimentation and optimization

Ab testing A/b Testing Agile Agile Methodologies

Senior SEO Product Analyst

Posted 12 days ago

Drive actionable SEO insights from data analysis

Collaborate with cross-functional teams to influence strategy

Ab testing A/b Testing Analyst Analytics

Senior Product Manager

Posted 12 days ago

Build vision, strategy, and roadmap for new product line

Incorporate data analysis & research for product decisions

Ab testing Agile Agile Methodology Analytical Skills

Data Scientist, Snowflake CRM

Posted 12 days ago

Develop predictive models for CRM automation

Deploy and monitor ML models in Snowflake

Ab testing Braze Git Machine Learning

BI Analyst – Sporty Group

Posted 12 days ago

Deliver actionable business insights

Develop and optimize data pipelines

Ab testing A/b Testing Airflow AWS

Marketing Analyst Role

Posted 12 days ago

Drive data-informed marketing decisions

Optimize campaigns through analytics

Ab testing A/b Testing Analyst Entertainment

BI Analyst – Sports Betting

Posted 12 days ago

Mine and analyze large-scale business data

Develop and maintain dashboards and reports

Ab testing A/b Testing Airflow Analyst

Marketing Specialist Position

Posted 12 days ago

Execute and optimize marketing campaigns

Engage audiences through various channels

Ab testing Advertising Email Marketing Event Coordination

Product Director, User Growth

Posted 12 days ago

Drive user acquisition and retention

Establish data-driven growth frameworks

Ab testing A/b Testing Computer science Data Analysis

Experiment Platform Engineering Manager

Posted 12 days ago

Lead development of privacy-preserving experimentation platform

Foster an inclusive and empowering remote engineering team

Ab testing A/b Testing Architecture Cloud

Wikipedia Reader Growth Lead

Posted 12 days ago

Enhance Wikipedia’s reading experience for modern users.

Develop and scale innovative content discovery features.

Ab testing A/b Testing Agile Agile Methodologies

Reader Growth Product Manager

Posted 12 days ago

Enhance Wikipedia reading experience

Develop intuitive content discovery features

Ab testing A/b Testing Agile Agile Methodologies

Lead Product Manager, Wikipedia

Posted 12 days ago

Enhance Wikipedia's reading experience for new generations

Lead cross-functional teams to build and scale user-centric features

Ab testing A/b Testing Agile Agile Methodologies

Senior Reader Product Manager

Posted 12 days ago

Enhance Wikipedia's reader experience globally

Develop and scale features for desktop and mobile users

Ab testing A/b Testing Agile Agile Methodologies

Growth Product Manager

Posted 12 days ago

Drive member loyalty and organic growth

Architect and scale rewards and referral ecosystem

Ab testing A/b Testing Agile Agile Methodologies

Engagement & Subscriptions PM

Posted 12 days ago

Drive member activation and retention

Optimize engagement and subscription growth

Ab testing A/b Testing Agile Agile Methodologies

Engagement Product Manager

Posted 12 days ago

Drive activation and retention rates

Lead engagement strategies

Ab testing A/b Testing Agile Agile Methodologies

Senior Data Analyst - Paper.io 2

Posted 12 days ago

Optimize monetization and KPIs through A/B testing and data analysis.

Collaborate with product teams to refine key game parameters.

Ab testing Analytical Mindset Data Analysis Data Management

Product Manager Internship

Posted 12 days ago

Contribute to platform growth and user impact

Conduct user research and competitive analysis

Ab testing A/b Testing Agile Communication

Product Marketing Manager - Lifecycle

Posted 12 days ago

Crafting compelling narratives for the entire user journey

Leading feature launches and high-impact campaigns

Ab testing A/b Testing Content Creation Copywriting

ML Engineer at Almedia

Posted 12 days ago

Lead end-to-end design, build, and scale ML solutions

Provide technical leadership across ML projects

Ab testing Causal Inference Cloud Computing Machine Learning

Programmatic Investment Analyst

Posted 12 days ago

Optimize programmatic campaigns for client growth

Analyze data to inform campaign improvements

Ab testing Data Analysis Digital Marketing Economics

API Support Engineer Role

Posted 12 days ago

Provide first-line API support to customers

Troubleshoot and resolve integration issues

Api Documentation Cross-functional Collaboration Cross-functional Communication Customer success

Remote Senior Technical Writer

Posted 12 days ago

Offer a full-time remote technical writing role

Support Shopify’s product and API documentation

Api Documentation Collaboration Tools Content management systems Ecommerce platforms

Remote Junior Technical Writer

Posted 12 days ago

Hire a remote technical writer

Document PostgreSQL solutions

Api Documentation Communication Skills Content management systems Documentation

AI Engineer

Posted 12 days ago

Design and implement APIs and domain services,Build scalable AWS infrastructure for LLM

,Create developer tooling and documentation,Establish best practices for AI and LLM use,Collaborate

API Design Api Documentation Backend Services Developer Tooling

Payoneer Integration Developer Needed

Posted 12 days ago

Integrate Payoneer payment gateway into existing platform

Ensure seamless user experience

Api Documentation E-commerce Java Programming Team Collaboration

Payoneer Integration Developer Needed

Posted 12 days ago

Integrate Payoneer payment gateway seamlessly

Ensure a smooth user experience

Api Documentation E-commerce Integration Testing Java

Senior PM - AI-IT Ops

Posted 12 days ago

Own and drive the product vision and roadmap for AI-IT Ops

Architect and launch different editions of Firstbase with pricing tiers and bundles

Api Documentation Cross-functional Collaboration Data Analytics Data-driven decision making

Tech Content Writer

Posted 12 days ago

Create and publish technical guides weekly

Manage content publication per roadmaps

Api Documentation Git Github Markdown

Senior Golang Developer Role

Posted 12 days ago

Develop cloud-based cyber protection solutions

Design and maintain high-load distributed services

Algorithms Architecture Cloud Services Data Structures

Senior Go Cloud Developer

Posted 12 days ago

Develop scalable cloud disaster recovery services

Design and implement high-load distributed systems

Algorithms Architecture Cloud Cloud Services