AI Service Delivery Manager

New

Skills

Devops

Job Overview

Novel Technology Services is seeking an AI Service Delivery Manager to lead and manage the development team in delivering high-quality AI-powered solutions to clients worldwide.

Responsibilities
  • Oversee development team deliverables for quality execution and timely delivery.
  • Work with Product Owner to align technical execution with business goals.
  • Lead DevOps efforts for managing CI/CD pipelines and cloud infrastructure.
  • Hands-on QA testing for AI-driven interactions and workflows.
  • Facilitate collaboration across distributed teams.
  • Own service delivery workflows and optimize customer engagement.
  • Build SaaS onboarding flows and customer dashboards.
  • Proactively identify and resolve bottlenecks in AI services scalability.
Requirements & Qualifications
  • Experience in AI service delivery or related fields.
  • Entrepreneurial mindset with automation expertise.
  • Deep understanding of AI-powered customer engagement and automation.
  • Experience with SaaS onboarding and customer dashboards.
  • Familiarity with AI-powered chatbots and voice assistants.
  • Strong DevOps experience in managing cloud infrastructure and CI/CD pipelines.
  • Proven leadership experience in global development teams.
  • Hands-on QA testing experience for AI applications optimization.

Job Type: Remote

Salary: Not Disclosed

Experience: Entry

Duration: 12 Months

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