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Zscaler Private Access ★ 4.5 · 135 reviews
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Marketplace › Security › Zscaler Private Access  · Zscaler Private Access alternatives

Zscaler Private Access

The Zero Trust Exchange™ — Secure, Simplify, and Transform Your Enterprise

AiDOOS Verified SAAS Security
4.5 ★★★★☆ 135 reviews · 9,400+
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Category
Security
Deployment
Cloud (SaaS)
API Access
Yes
AiDOOS Deploy
72 hours

About Zscaler Private Access

Zscaler Private Access (ZPA) is a cloud-delivered Zero Trust Network Access (ZTNA) solution that provides secure remote access to internal applications without exposing the network. Built on the Zscaler Zero Trust Exchange, it connects users to applications based on identity and context, eliminating the attack surface and preventing lateral movement. Key capabilities include seamless access for a hybrid workforce, superior security with AI-driven threat detection, and simplified IT operations with reduced complexity and cost. ZPA is part of the Zscaler Zero Trust SASE platform, which integrates SSE and SD-WAN for comprehensive security and connectivity. With over 160 data centers, 185 countries, and 50 million users protected, Zscaler is trusted by 40% of Global 2000 companies. AiDOOS enhances ZPA deployment by automating provisioning, offering expert implementation services, and enabling rapid adoption with minimal disruption to existing workflows.

Challenges It Solves

  • Traditional VPNs and firewalls expand attack surface and allow lateral movement.
  • Legacy network security architectures cannot handle modern hybrid work and cloud adoption.
  • Security tools are fragmented, increasing cost and complexity.
  • Manual SecOps processes are too slow to keep pace with AI-driven threats.

Use Cases

Secure Hybrid Workforces

Enable remote employees to securely access internal applications without VPN.

Simplify Branch Connectivity

Replace legacy SD-WAN and firewall stacks with zero trust SASE.

Data Security and Compliance

Enforce DLP policies to protect sensitive data across SaaS apps and AI tools.

Pricing

Custom pricing — built for your team

Zscaler Private Access pricing is tailored to your organisation's size, integrations, and requirements. AiDOOS generates your proposal instantly — scoped & ready in seconds.

Starter Business Enterprise
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Free trial available — No credit card required. Full access to all features.
💡 Pricing insight from reviewers: Zscaler Private Access is typically priced per user per year, with enterprise agreements determined by scale and subscription tier.

Key Features

Zero Trust Network Access (ZTNA)

Secure access to internal apps without exposing the network.

AI-Driven Threat Prevention

Inline inspection with AI to block threats in real time.

Data Loss Prevention (DLP)

Prevent data leaks across web, email, and endpoints.

Cloud Sandbox

Detect and block unknown malware in a cloud-based sandbox.

Single Sign-On (SSO)

Integrate with IdPs for seamless authentication.

Deception

Use decoys to detect and contain lateral movement.

What Reviewers Say AI-synthesized from 135 reviews

What works well

  • Seamless user experience compared to legacy VPNs.
  • Reduces attack surface with zero trust architecture.
  • Scalable cloud-native platform.
  • Strong integration with SSE and SASE capabilities.

Common concerns

  • Pricing not public; requires sales contact.
  • Initial deployment can be complex for large environments.

Reviews

135 verified reviews
4.5
★★★★☆
out of 5 · 135 reviews
By segment
Enterprise59%
Mid-Market41%
C
Consultant
"Automatic VPN Connectivity with Excellent Support"
I appreciate the automatic connectivity that seamlessly connects my computer to the correct country at each login, removing manual adjustments. The service is user-friendly, simplifying my workflow. Customer service is responsive and helpful, usually resolving issues over the phone efficiently. I haven't faced the connectivity problems I had with Cisco AnyConnect, making Zscaler more reliable for our daily VPN needs for web applications. However, I dislike the complexity of password management; resetting or changing passwords is cumbersome, often requiring support intervention, which is inconvenient and time-consuming. Simplifying this would improve the user experience. Overall, ZPA automatically connects to the appropriate country on startup, simplifying my workflow and eliminating manual connections. It's user-friendly, has excellent support, and avoids the connectivity issues I faced before, ensuring seamless remote work.
D
Data Analyst
"Effortless Zero-Trust Access Outshines VPNs"
Zscaler Private Access completely removes the need for traditional VPNs, offering seamless zero-trust access to internal applications without network exposure, which notably reduces attack surfaces. The user experience is smooth, connections are fast, and access policies are easy to manage across decentralized teams. There's little to dislike, but when issues arise, it's not always clear if they're connectivity, policy, or client-related, requiring a learning curve for troubleshooting. ZPA has eliminated the VPN friction I experienced—slow logins, dropped connections, and remote access issues. Now, I can securely and instantly access internal apps with everything running quietly in the background. It's more secure and far more convenient.
S
Small-Business (50 or fewer emp.)
"Always-On Zero Trust Access with Consistent Global Performance"
Zscaler Private Access successfully eliminates the need for traditional VPNs, providing a seamless always-on experience where users don't have to worry about connecting—it works in the background. The Zero Trust model ensures applications are never exposed to the internet, greatly reducing the attack surface. Performance remains strong thanks to Zscaler's global cloud, and policy management becomes simpler once initial configuration is complete. In all, it enhances security and user experience simultaneously. It's a potential future option for us, and pricing and integration could be deciding factors, but I haven't fully evaluated it yet. The biggest hurdle is initial setup and policy design; Zero Trust requires fine-grained segmentation, so without well-mapped application inventory or access flows, rollout can be complex. Troubleshooting is challenging because traffic behavior differs from VPNs, and logs may need deeper analysis. The Client Connector may require user intervention after OS updates, and some legacy apps don't work perfectly without tuning. ZPA resolves the operational and security issues of traditional VPNs by providing app-level access based on identity and device posture, eliminating problems like VPN bottlenecks, lateral movement, and complex firewall rules. For us, the key benefit is seamless always-on access without manual connection, and security teams gain better control and visibility while reducing the attack surface. Overall, it boosts both productivity and security.
R
Research Intern
"Stable and Effective Remote Access with Occasional Connection Glitches"
Zscaler Private Access has been flawless so far, with zero downtime, fast and stable performance. It's secure and dependable, as it prevents unauthorized access to critical applications. The IT team's migration was smooth and quick. However, when switching networks, the ZPA client tends to repeatedly connect and disconnect, which is irritating during work. Seamless connectivity across network changes or for long sessions should be ensured, and the constant notifications should be muteable. I use ZPA for remote office network access; it securely connects me to required applications without unauthorized access. The previous system was outdated, causing slow responses and failures under high traffic.
A
Application Support Engineer - Calibre
"Handy Always-On Connection but Speed Takes a Hit"
I'm impressed by the automation in Zscaler Private Access; it's enabled by default, which is a standout feature because typically I need to manually connect and disconnect when switching software. With ZPA, it's always on without any action needed, saving hassle. The downside is the significant impact on internet speed: my usual 30-35 Mbps drops to around 5 Mbps when ZPA is active. This downgrade is substantial. ZPA solves the need to physically visit the site each day; from home, I can access necessary websites with an automatic connection.
Q
Quality Assurance Test Engineer
"Solid Remote Access with a Steep Learning Curve"
I've used Zscaler Private Access for remote access to internal applications, and it functions well for everyday use. The highlight is not depending on a VPN anymore, as connections feel more stable and quicker, especially when switching networks. The zero trust approach is beneficial because it grants access only to specific apps rather than the whole network. It's certainly more reliable than traditional VPN setups. I also like that I can access internal environments from anywhere without repeating complex configurations. The connection remains stable with few random disconnects, which is crucial for testing. However, the initial setup wasn't straightforward; it required time to grasp how the system operates, and troubleshooting isn't always simple. Overall, ZPA provides stable and faster connections compared to VPNs, maintaining consistency during testing, and enhances security through zero trust access. The setup is tricky initially but pays off by resolving complex configurations.
M
Mid-Market (51-1000 emp.)
"Smooth Security Without VPN Friction"
Zscaler Private Access is remarkably simple and seamless, eliminating VPN hassle for users while making access control straightforward for admins. The application-level access control is highly valuable, enabling precise definition of who can access each app, ensuring cleanliness and security. The client connector enhances the seamless experience. Initial setup was effortless, which is a significant advantage. Troubleshooting can be somewhat challenging, and setup isn't the most intuitive. Occasionally, we encounter minor connectivity problems with certain apps. Better error messages, a simpler troubleshooting dashboard, and more consistent app connectivity would be beneficial. We rely on ZPA to provide secure remote access without traditional VPN, solving issues related to broad network access and performance. It's simple, seamless, and controllable, allowing us to specify access per app, keeping security tight and clean.
S
Senior Test Automation Engineer (SDET)
"Consistent and Secure VPN Alternative Improving Daily Workflow"
The standout feature is how ZPA transforms internal system connectivity. Unlike traditional VPNs that granted access to the entire network, ZPA connects me only to necessary applications, significantly enhancing security and providing reassurance. In my test automation role, daily operations have become much smoother. Previously, random VPN disconnects plagued test runs and API calls, but ZPA offers a stable connection, allowing uninterrupted access to staging environments and APIs, saving time during debugging and long test suites. The user interface is clean and unobtrusive, running quietly in the background. For admins, the interface has a learning curve but becomes manageable and systematic for policy management. Integration with identity providers is seamless, with access based on roles and context, reducing permission requests. Performance surpassed expectations, with lower latency compared to VPN, especially during API-heavy testing, boosting efficiency. From a cost-benefit perspective, ZPA is valuable far beyond being a VPN replacement; it reduces downtime, strengthens security, and saves engineering time. The reduction in connection problems alone has been a significant payoff. Support has been responsive and helpful during setup. While I haven't fully explored AI features, the policy-based intelligence and access controls feel advanced, making decisions based on user identity and device state. Overall, ZPA has provided a more stable, secure, and hassle-free way to access internal resources, though initial configuration is a challenge. The zero trust model requires a learning curve to define policies and segment applications correctly. Troubleshooting can be difficult as issues may stem from policies, identity provider settings, or network setup. The admin UI is initially overwhelming due to many configuration layers. Pricing may be steep for smaller teams if not fully utilized. Support response times can vary, and complex issues may need more back-and-forth. AI-driven features are not yet prominent; the intelligence remains primarily rule-based. These are not deal-breakers, but they're worth noting during onboarding. Prior to ZPA, our VPN limitations caused unstable connections and frustrated during long tests and API interactions. ZPA eliminated this by providing targeted access to only needed applications, enhancing both stability and security. My daily work has benefited from consistent or open access and clear permission controls without constant requests. Overall, it has significantly reduced remote access friction, allowing more time for testing and development, a major productivity win.
I
IT Manager
"Excellent Zero Trust Secure Access, Ideal VPN Replacement"
Zscaler stands out for its zero trust approach to secure application access, ensuring operational safety. It removes the dependency on conventional VPNs, offering multiple security benefits. Remote and secure access is supported without compromising the internal network. It's particularly useful for distributed workforces and cloud-based system access. User segmentation is enhanced, providing granular access control that preserves business confidentiality. Being cloud-based, it offers centralized management with moderate deployment complexity. The user experience for secure app access is also a key strength. However, policy configuration in Zscaler can be complex and time-consuming. Performance is influenced by regional connectivity and network routing, which can be a concern. Overall, Zscaler excels in delivering secure remote access to private applications without network exposure, improving operational efficiency and reducing VPN-related risks. It's an excellent tool for implementing zero trust strategies, with remote management that supports both remote and hybrid users. It effectively prevents cyber threats and emphasizes identity-based access for comprehensive security.
Q
Quality Insights Associate
"Robust Data Protection and Effortless Auto-Connect"
This solution effectively secures data exchanged across our call center and corporate locations. The automatic connection that kicks in when computers boot up is a handy convenience feature. However, my Zscaler connection frequently disconnects, resulting in more logins than needed, particularly while handling calls. As a phone agent, I experienced constant line drops during software updates, adding frustration for both staff and clients in a high-pressure setting. Zscaler mitigates the security concerns associated with unencrypted internet connections. Given the constant threat from financially motivated hackers, safeguarding customer information is paramount for our company. We protect sensitive data like bank account numbers, social security numbers, birth dates, and home addresses.

Reviewer Demographics

Top Industries

No data available

Enterprise Readiness

SOC 2 Type II
ISO 27001
FedRAMP Authorization
GDPR

Identity & Access

SSO Okta, Microsoft Entra ID, Ping Identity
RBAC granular
Audit Logs 365-day retention

Data Security

At restAES-256
In transitTLS 1.2+
Key mgmtVendor-managed

SLA & Availability

Uptime SLA99.9%
RPO24h
RTO4h
Pen test

Compliance & Portability

Data residencyUS, EU, Australia, Japan
Data export CSV, JSON
Right to erasure✓ Supported

Integrations

Microsoft Entra ID (Azure AD)

Integrates with Azure AD for SSO and user provisioning in Zscaler Private Access.

Native < 1 hour ⇄ Bi-directional

Okta

Integrates with Okta for SSO and identity validation in ZPA.

Native < 1 hour

Ping Identity

Integrates with Ping Identity for SSO and user access control.

Native < 1 hour

Splunk

Feeds ZPA security logs into Splunk for monitoring and analytics.

Third_Party 1-2 hours

ServiceNow

Integrates ZPA with ServiceNow for automated incident response and workflow.

Third_Party 1-2 hours

Governance & Compliance

EU AI Act

No data available

Data Processing Agreement

Data Processing Addendum DPA available

Sub-processors

Fully disclosed

Right to Erasure

✓ Supported

Change Notifications

30 days notice

NIST AI RMF

No data available

AiDOOS Managed Deployment

Deploy Zscaler Private Access in 72 hours

AiDOOS handles setup, CRM integration, SSO config, and user provisioning. Your team goes live — not your IT department.

12
Deployments
94%
Adoption rate
4.8/5
Post-deploy sat.
2-4 weeks
Time to value

Prerequisites

  • Active Zscaler Private Access subscription
  • Admin access to configure SSO and policies
  • Network connectivity to Zscaler cloud

Configuration Options

  • Configure IdP integration for SSO
  • Define access policies for internal applications
  • Set up connector groups for application segments
  • Enable logging and SIEM integration

How Zscaler Private Access Compares

Product AI & Analytics Ease of Use Enterprise Features Pricing Integrations Mobile Experience Quick Setup Customer Support Rating Price/mo
Zscaler Private Access This product
Good Good Excellent Fair Good Good Good Good ★ 4.5 $Custom/user
Cisco AnyConnect
Fair Good Good Fair Good Good Good Good $Custom/user
Palo Alto Prisma Access
Good Good Excellent Fair Good Good Good Good $Custom/user
Fortinet FortiSASE
Good Good Good Good Good Good Good Good $Custom/user
Virtual Delivery Center · A new delivery category

A Virtual Delivery Center for Zscaler Private Access

Pre-vetted experts and AI agents in the loop, assembled as a delivery pod. Pay in Delivery Units — universal pricing across roles, seniority, and tech stacks. No hiring, no contracting, no procurement cycle.

  • Plans from $2,000 — Starter Pack, 10 Delivery Units, 90 days
  • Refundable on unused Delivery Units, anytime — no questions asked
  • Re-delivery guarantee on acceptance miss
  • Pre-flight delivery sizing — you see the plan before you commit

How a Virtual Delivery Center delivers Zscaler Private Access

Outcome-based delivery via AiDOOS’s VDC model.  Why VDC vs traditional consulting? →

Outcome-Based

Pay for results, not hours

Milestone-Driven

Clear deliverables at each phase

Expert Network

Access to certified specialists

Implementation Timeline

1
Discover
Requirements & assessment
2
Integrate
Setup & data migration
3
Validate
Testing & security audit
4
Rollout
Deployment & training
5
Optimize
Performance tuning
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Frequently Asked Questions

What is Zscaler Private Access?
Zscaler Private Access (ZPA) is a cloud-delivered zero trust network access (ZTNA) solution that provides secure access to internal applications without placing employees on the network or exposing applications to the internet.
How does ZPA differ from traditional VPN?
ZPA never places users on the network and only grants access to specific applications based on identity and policies, reducing attack surface and simplifying remote access.
What are the key features of ZPA?
Key features include application segmentation, user-to-app connectivity, policy-based access control, integration with IdPs like Okta and Azure AD, and support for hybrid and multi-cloud environments.
Is ZPA available as part of a larger Zscaler platform?
Yes, ZPA is a component of the Zscaler Zero Trust Exchange platform, which also includes Zscaler Internet Access (ZIA) and other security capabilities.
How quickly can ZPA be deployed through AiDOOS?
With AiDOOS, ZPA can typically be deployed and configured within 72 hours, leveraging pre-built integration templates and expert assistance.

Quick Stats

★ 4.5
Rating
12
Deployments
72 hours
Live in
99.9%
Uptime SLA
Deployment Complexity
Moderate (3/5)
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Vendor

Zscaler
Founded 2007 · 5000-10000 employees · San Jose, California
Verified Vendor

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