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ZEPIC
AI-infused customer engagement & marketing automation platform
About ZEPIC
ZEPIC is a unified Customer Engagement Platform that combines a built-in Customer Data Platform (CDP) with AI-powered marketing automation. It enables businesses to consolidate customer data from 50+ tools into a single 360-degree view, create micro-segments in real-time, and run personalized cross-channel campaigns across email, WhatsApp, and Instagram. ZEPIC's Zenie AI automates customer journey creation, campaign ideation, and content generation, reducing manual effort. The platform also includes a Team Inbox for managing WhatsApp conversations and Click-to-WhatsApp Ads, along with real-time analytics to track ROI. With a no-code drag-and-drop interface and robust connectors, ZEPIC empowers marketers to deliver timely, relevant experiences without technical dependencies. AiDOOS enhances deployment and adoption by providing tailored integration support, accelerating time to value, and ensuring seamless alignment with existing tech stacks.
Challenges It Solves
- Fragmented customer data across multiple tools
- Difficulty in creating personalized campaigns at scale
- Inefficient WhatsApp marketing and customer support workflows
- Lack of real-time analytics to measure campaign ROI
Screenshots
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Use Cases
Hyper-personalized Email Campaigns
Leverage unified customer data to send personalized emails with dynamic content based on behavior and segments.
WhatsApp Marketing and Support
Run targeted WhatsApp campaigns and manage customer conversations through Team Inbox with AI assistance.
Abandoned Cart Recovery
Automate personalized WhatsApp or email reminders to recover abandoned carts using real-time triggers.
Pricing
Pricing available on request
ZEPIC pricing is customized based on your team size, integrations, and requirements. AiDOOS will get you a scoped proposal — for free.
Key Features
Unify customer data from 50+ sources into a single 360-degree view
AI-powered assistant for automating journeys, campaigns, and content creation
Create micro-segments based on demographic, behavioral, and custom events
Design cross-channel customer journeys with drag-and-drop builder
Manage WhatsApp conversations and Click-to-WhatsApp Ads from one inbox
Track revenue impact and campaign performance across channels
What Reviewers Say
What works well
- Unified customer data and AI automation in one platform
- Strong WhatsApp marketing and inbox capabilities
Common concerns
- Pricing not publicly disclosed
- Relatively new player compared to established competitors
Reviews
No reviews yet for ZEPIC
AiDOOS-verified review data is collected after deployment. Deploy this product and be among the first to share your experience.
Enterprise Readiness
Identity & Access
Data Security
SLA & Availability
Compliance & Portability
Integrations
50+ total appsShopify
Integrate with Shopify to sync customer and order data for personalized campaigns.
HubSpot
Sync contacts and deals from HubSpot for unified customer profiles.
Salesforce
Integrate with Salesforce to access customer data and trigger campaigns.
WooCommerce
Connect WooCommerce to sync orders and customer data for marketing automation.
WordPress
Integrate WordPress to capture form submissions and site events.
Automate Instagram messaging and track interactions.
Send and receive WhatsApp messages and campaigns via ZEPIC.
Zapier
Connect ZEPIC with thousands of apps via Zapier for custom workflows.
Governance & Compliance
EU AI Act
Classification: None
Data Processing Agreement
None DPA available
Sub-processors
Not disclosed
Right to Erasure
✗ Not supported
Change Notifications
None
NIST AI RMF
Not assessed
AiDOOS Managed Deployment
Deploy ZEPIC in 72 hours
AiDOOS handles setup, CRM integration, SSO config, and user provisioning. Your team goes live — not your IT department.
Prerequisites
- Active ZEPIC account
- Admin access to integrate SSO and CRM
- Domain verification for email delivery
Configuration Options
- SSO setup
- CRM integration
- Data import mapping
How ZEPIC Compares
| Product | AI & Analytics | Ease of Use | Enterprise Features | Pricing | Integrations | Mobile Experience | Quick Setup | Customer Support | Rating | Price/mo |
|---|---|---|---|---|---|---|---|---|---|---|
|
Z
ZEPIC This product
|
Excellent | Good | Excellent | Fair | Good | Good | Good | Good | — | $Custom/user |
|
KL
Klaviyo
|
Good | Excellent | Good | Fair | Excellent | Fair | Excellent | Good | ★ None | $None/user |
|
HS
HubSpot
|
Good | Excellent | Excellent | Poor | Excellent | Good | Good | Excellent | ★ None | $None/user |
|
OM
Omnisend
|
Fair | Excellent | Fair | Good | Good | Fair | Excellent | Good | ★ None | $None/user |
A Virtual Delivery Center for ZEPIC
Pre-vetted experts and AI agents in the loop, assembled as a delivery pod. Pay in Delivery Units — universal pricing across roles, seniority, and tech stacks. No hiring, no contracting, no procurement cycle.
- Plans from $2,000 — Starter Pack, 10 Delivery Units, 90 days
- Refundable on unused Delivery Units, anytime — no questions asked
- Re-delivery guarantee on acceptance miss
- Pre-flight delivery sizing — you see the plan before you commit
How a Virtual Delivery Center delivers ZEPIC
Outcome-based delivery via AiDOOS’s VDC model. Why VDC vs traditional consulting? →
Outcome-Based
Pay for results, not hours
Milestone-Driven
Clear deliverables at each phase
Expert Network
Access to certified specialists