Zbooni is a conversational commerce platform that empowers small and medium-sized businesses (SMBs) to sell directly to customers via messaging apps like WhatsApp, Instagram, and Facebook Messenger. Known as "commerce made personal," Zbooni simplifies the selling process by allowing businesses to create digital storefronts, send payment links, and manage orders through popular chat platforms. Designed to provide a seamless and personalized shopping experience, Zbooni combines customer engagement with e-commerce tools, making it ideal for businesses looking to capitalize on social and conversational commerce trends.

Key Features

1. Chat-Based Sales and Payment Links: Allows businesses to engage with customers on messaging apps and send secure payment links, offering a convenient and personalized shopping experience.

2. Digital Storefronts: Enables businesses to create and manage online storefronts with products, descriptions, and pricing, simplifying product discovery and browsing.

3. Inventory and Order Management: Provides tools for tracking inventory, managing orders, and handling customer inquiries, all integrated within the chat interface.

4. Multi-Currency and Payment Options: Supports multiple currencies and payment methods, including credit cards, digital wallets, and bank transfers, ensuring flexibility for both local and international customers.

5. Data Insights and Analytics: Offers insights into customer behavior, sales performance, and product demand, helping businesses optimize their offerings and strategies.

6. Integration with Social Media: Integrates with social media platforms, allowing businesses to sell products directly from social channels and tap into larger audiences.

Benefits

• Increased Customer Engagement: By selling through messaging apps, Zbooni allows businesses to communicate with customers in real time, answer queries, and build stronger relationships.

• Simplified Checkout Experience: Payment links sent through chats reduce friction, providing a fast, easy, and secure way for customers to complete purchases.

• Affordable and Accessible: Ideal for SMBs without complex e-commerce needs, Zbooni provides an affordable entry point for digital selling and doesn’t require a traditional e-commerce website.

• Enhanced Sales Insights: With built-in analytics, Zbooni gives businesses a clear view of sales trends, customer preferences, and performance metrics to guide business decisions.

• Localized and Flexible Payments: Support for local currencies and various payment methods makes it easy for businesses to cater to a diverse customer base, expanding reach and improving accessibility.

Industries Served

Zbooni is ideal for small to medium-sized businesses that rely on personal customer interactions and conversational selling, such as:

• Retail and Fashion: Enables small boutiques and clothing brands to showcase products, take orders, and engage with customers directly.

• Food and Beverage: Supports restaurants, cafes, and home-based food businesses in taking orders, managing deliveries, and offering a personalized shopping experience.

• Health and Beauty: Allows salons, wellness brands, and beauty shops to sell products and services through direct customer engagement.

• Artisans and Handmade Goods: Empowers artists and craftspeople to sell unique products and take custom orders directly through messaging apps.