X-CD

The product is excellent, but it's the people at XCD who really make a difference. They assist you in determining the best ways to use the product for your specific needs. There's nothing negative to say. I just sometimes struggle to keep up with all the updates, but that's because I don't read all the emails. That's on me, not them. X-CD takes on the issues we bring to them and works with us to find the right solutions.

I prefer X-CD because of its easy navigation and system structure, which allow for near-seamless program building. Using X-CD has made our event construction more seamless, efficient, and accessible. I truly value the incredible support from the X-CD team and the ability to customize a service package that fits our Association's needs. The system isn't always intuitive, and I'd love to see improvements where modules communicate with each other to avoid segmented data. As someone who cares about aesthetics, more flexibility in design and public-facing content would be a great enhancement. X-CD lets our Association collect conference proposals, manage ethical reviews, and consolidate all our requests (like applications and award nominations) into one hub for our members and community.

We value X-CD's all-in-one capability, allowing us to use it for membership, registrations, microsites, and the meeting app. It has greatly streamlined our work. Occasionally, learning that certain features come at an extra cost can be frustrating. Additionally, there are some general hurdles when transitioning from another membership company to X-CD, but those would occur regardless. We manage several associations, and having one platform that meets all our needs has been fantastic. We use X-CD for meeting microsites, meeting apps, registration, and some groups also use it for membership.

This is a fully integrated conference management solution suitable for in-person, virtual, and hybrid events, backed by highly responsive customer service. We appreciate having a mobile app for in-person audiences and a virtual app for virtual attendees. The magic link is truly magical because no one needs to contact our team for password resets, saving a lot of time. Our team is now capable of setting up projects themselves and managing most aspects, thanks to the excellent training process. The vast array of features also means there are many buttons and procedures to follow, so training is definitely necessary. Registrants have become almost entirely self-sufficient, reducing staff administrative time. Speakers can access all their tasks in one place, which improves data collection. The team loves being self-sufficient in the system as they can set up almost everything on their own.

Having everything in one place makes my job much easier. I work with other organizations that don't use fully integrated software, which always adds extra work. I especially appreciate the double-blind peer review system. Their knowledge base could be more intuitive; I often prefer to find answers myself before contacting support, but I can't always locate what I need. It would be helpful if they incorporated AI to enhance this feature and make answers easier to find. Automated systems for double-blind peer review and presenter communication leading up to the conference are great. I also really like the hotkey integration.

I utilize X-CD as our primary membership database and meeting platform for our yearly and monthly chapter meetings. I value that X-CD is an all-in-one package, eliminating the need for multiple platforms. The customer service is outstanding; they address questions quickly and efficiently. The chat feature for quick inquiries is extremely useful, as is the email service for our direct contact. The initial setup was very straightforward, and they conducted live sessions with us and practiced various scenarios. I switched to X-CD from another product and have no regrets. I appreciate that they don't charge us for every little question. I recommend X-CD to every society I encounter, and we've expanded to include nearly every available option. We have no issues with X-CD; we're just waiting for the job board to go live. X-CD solves the problem of using multiple platforms by offering an all-in-one solution for our primary membership database and meeting platform.

My experience with X-CD Technologies was excellent. The platform is straightforward to configure, highly flexible, and offers a smooth way to manage every aspect of event planning. We employed X-CD for the World Cornea Congress, and despite it being our first time using it for this event, having everything in one integrated system was fantastic. The platform facilitated the management of speaker invitations, program development, abstract submission and review, status notifications for abstracts, and ongoing program updates. It also provides a central dashboard that organizes everything neatly, with seamless integration into the event app. The app and micro-site were superb and significantly contributed to our onsite experience. What really makes X-CD stand out is its intuitive and user-friendly nature, combined with strong integration with other vendors. The team is remarkable—responsive, collaborative, and dedicated to providing solutions that are easy to design and implement. I wholeheartedly recommend X-CD to any organization seeking a comprehensive, all-in-one solution for event management. It's a great product backed by exceptional support. I have no negative feedback to give. X-CD Technologies addresses the challenge of managing complex event workflows across multiple systems by consolidating everything—speaker invitations, program creation, abstract submission and review, and communications—into one centralized platform. This streamlined our processes, reduced our reliance on multiple tools, and boosted efficiency. For the World Cornea Congress, having everything in one seamless system made planning and onsite execution significantly easier and more organized.

The fact that X-CD is an all-in-one platform is a big plus, making it simple to locate registration details, program info, and email templates. I can manage multiple conferences simultaneously and switch between modules effortlessly. The customer support from X-CD is excellent; they respond quickly and assist with any problems or queries. The platform's primary strength is having everything centralized, which makes navigation easy and allows customization according to my needs. It's highly user-friendly. However, I believe scheduling could be enhanced, especially when dealing with a large number of sessions—I have over 650 to arrange. The scheduling grid could be larger, and integrated smart search features would make it more efficient. There are also occasional time lags, and the ability for multiple users to work simultaneously would be valuable. X-CD consolidates everything on one platform, simplifying registration and proposal tracking, eliminating the need for tedious imports and exports, and providing easy navigation across modules backed by great customer service.

The modules are all interconnected. We have a friendly and long-lasting relationship with our account manager. They provide quick solutions and are always eager to address our feature requests. The pricing is fair for what we receive. I really appreciate the ability to copy data from previous years. However, registration options can become muddled, especially with various rules. I wish the reporting didn't include extra fields that aren't necessary. It would be great if creating program items were more streamlined and we could set up multiple agenda items at once. Also, being able to edit program details, times, and other info on a single screen would be beneficial. The Q&A feature in the app could be more straightforward for users; currently, there are too many steps to reach the question page. Some attendees just want to scroll to a session and ask a question immediately. Additionally, I wish polling were more intuitive and could be created via the desktop version as well. Having all our past and current conference data on one platform, from registration to call for papers, saves us time.

For our annual spring conference, we used to rely on Google Forms along with various reports to manage registrations, continuing education, and evaluations. X-CD consolidated all these components into a single system, integrating these features and more, which greatly simplified our reconciliation efforts. We encountered a few last-minute requests from presenters, and given the short time we had to learn the software, there were some functions I couldn't master quickly enough—like adding speaker bios or attaching extra materials like handouts. With additional time to explore and understand the tool, I'm confident I'll be able to handle such adjustments on the spot. We were seeking registration software that also allowed real-time tracking of continuing education. X-CD has exceeded our expectations by not only meeting our needs but going above and beyond.