WhatConverts is a lead tracking and reporting software that enables marketers to capture, organize, and gain insights from leads across multiple channels including calls, forms, chats, and eCommerce transactions. The platform provides marketing attribution by connecting each lead to its source—such as campaign, keyword, or landing page—allowing businesses to measure ROI and optimize marketing spend. Key features include dynamic number insertion, call tracking and recording, form tracking with marketing data append, chat tracking with full transcripts, and integration with Google Ads, Google Analytics, and over 1,000 other tools. WhatConverts serves agencies, marketers, franchises, and businesses in industries like hospitality, finance, real estate, and automotive. The company emphasizes exceptional customer support and ease of use, offering a 14-day free trial without requiring a credit card.
Challenges It Solves
Marketers struggle to know which marketing channels, campaigns, and keywords generate leads and revenue.
Businesses have difficulty tracking leads from multiple sources (calls, forms, chats) in one place.
Agencies need to prove ROI to clients with accurate attribution and reporting.
Companies waste ad spend on campaigns that do not convert due to lack of visibility into lead sources.
Screenshots
Use Cases
Agency Client Reporting
Agencies use WhatConverts to track leads for multiple clients and provide accurate ROI reports showing which campaigns drive conversions.
PPC Campaign Optimization
Marketers optimize pay-per-click campaigns by identifying keywords and ads that generate high-quality leads and revenue.
Call-Driven Lead Generation
Businesses with high call volumes track inbound calls to marketing sources, improving call handling and lead qualification.
Multi-Channel Attribution
Companies consolidate lead data from calls, forms, and chats to understand the complete customer journey and allocate budget effectively.
Pricing
Call Tracking
Single account plan for call tracking with $30 free usage credit.
$30/user
billed monthly ·
Track phone calls and text messages
Instant call tracking numbers
Dynamic number insertion
Call tracking and recording
API access
Plus
Single account plan with call tracking plus form and chat tracking.
$60/user
billed monthly ·
All Call Tracking features
Track calls, forms, and chat
Campaign and keyword reporting
Bing, Google Ads and Analytics integration
Pro
Single account plan with call flows and custom report builder.
$100/user
billed monthly ·
All Plus features
Call flows
Report builder
HIPAA compliance
14-day free trial available — No credit card required. Full access to all features.
💡 Pricing insight from reviewers: WhatConverts pricing starts at $30/month for Call Tracking plan and scales based on lead volume, offering a 14-day free trial.
Key Features
Call Tracking
Track phone calls and attribute them to the marketing source that drove them.
Form Tracking
Capture every web form submission and trace it back to the marketing source.
Chat Tracking
Track online live chat leads with full transcripts and marketing attribution.
Marketing Attribution
Connect every lead to the campaign, keyword, and page that drove it.
Lead Management
Search, filter, qualify, and export all leads from one platform.
Reporting
Generate custom reports and real-time dashboards to measure performance.
What Reviewers Say AI-synthesized from 314 reviews
What works well
Exceptional customer support with quick response times and personalized assistance.
Easy to set up and use, with an intuitive user interface.
Comprehensive lead tracking covering calls, forms, chats, and transactions in one platform.
Seamless integrations with Google Ads, Google Analytics, and over 1,000 other tools.
Common concerns
Not the lowest-cost option; some users find pricing higher compared to basic call tracking tools.
Limited advanced features on lower-tier plans; some capabilities require Pro or Elite plans.
Reviews
314 verified reviews
4.9
★★★★★
out of 5 · 314 reviews
By segment
Enterprise7%
Mid-Market93%
D
Director of Marketing Technologies
"Simple Setup, Easy Navigation, Captures Everything We Need"
P
Project Manager
"User-Friendly Interface and Outstanding Technical Support"
"Intuitive Call Tracking with Excellent Support, Affordable Pricing, and Robust Integrations"
S
Small-Business (50 or fewer emp.)
"Simple Lead Tracking with Amazing Customer Support"
D
Director of Marketing Operations
"Outstanding User Experience Paired with Quick and Helpful Support"
V
VP of Fulfillment
"WhatConverts Has Been Fantastic! It Enables Multi-Platform Conversion Tracking."
S
Systems Architect and Technical Administrator
"All-in-One Tracking Solution with Seamless Integrations and Dependable Customer Support"
T
Team Strategist
"Great User Experience and Solid Tracking System, Though Room for Growth Remains"
Reviewer Demographics
Top Industries
No data available
Enterprise Readiness
HIPAA
Identity & Access
SSO✗ Not supported
RBAC✗
Audit Logs✗
Data Security
At restAES-256
In transitTLS 1.2+
Key mgmtVendor-managed
SLA & Availability
Uptime SLA99.9%
RPO—
RTO—
Pen test—
Compliance & Portability
Data residency—
Data export
Right to erasure✗
Integrations
GA
Google Ads
Send lead conversion data from WhatConverts to Google Ads for campaign optimization.
Native< 2 hours
GA
Google Analytics
Create custom events and goals in Google Analytics based on WhatConverts lead data.
Native< 1 hour
SF
Salesforce
Sync leads and call data from WhatConverts to Salesforce records.
Native< 2 hours
HS
HubSpot
Export leads and call data to HubSpot for comprehensive contact management.
Native< 1 hour
LC
LiveChat
Track chat leads from LiveChat within WhatConverts and attribute them to marketing sources.
Native< 1 hour
FB
Facebook Ads
Import Facebook Ads campaign data and track leads attributed to Facebook.
Native< 2 hours
WP
WordPress
Append marketing data to WordPress form submissions and email notifications.
Native< 1 hour
Governance & Compliance
EU AI Act
No data available
Data Processing Agreement
No data available
Sub-processors
No data available
Right to Erasure
No data available
Change Notifications
No data available
NIST AI RMF
No data available
AiDOOS Managed Deployment
Deploy WhatConverts in 72 hours
AiDOOS handles setup, CRM integration, SSO config, and user provisioning. Your team goes live — not your IT department.
12
Deployments
94%
Adoption rate
4.8/5
Post-deploy sat.
1-2 weeks
Time to value
Prerequisites
Active WhatConverts account
Admin access to website for tracking script installation
Access to Google Ads and Analytics accounts if integrating
Configuration Options
Set up call tracking numbers per source
Configure form and chat tracking scripts
Integrate with CRM and advertising platforms
How WhatConverts Compares
Product
AI & Analytics
Ease of Use
Enterprise Features
Pricing
Integrations
Mobile Experience
Quick Setup
Customer Support
Rating
Price/mo
W
WhatConverts This product
Good
Excellent
Good
Fair
Good
Fair
Excellent
Excellent
★ 4.9
$30/user
CR
CallRail
Good
Excellent
Good
Good
Excellent
Good
Excellent
Good
—
$Custom/user
MA
Marchex
Excellent
Fair
Excellent
Poor
Good
Fair
Fair
Good
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$Custom/user
Virtual Delivery Center · A new delivery category
A Virtual Delivery Center for
WhatConverts
Pre-vetted experts and AI agents in the loop, assembled as a delivery
pod. Pay in Delivery Units — universal pricing across roles,
seniority, and tech stacks. No hiring, no contracting, no procurement
cycle.
Plans from $2,000 — Starter Pack, 10 Delivery Units, 90 days
Refundable on unused Delivery Units, anytime — no questions asked
Re-delivery guarantee on acceptance miss
Pre-flight delivery sizing — you see the plan before you commit
WhatConverts is a lead tracking and marketing attribution platform that captures calls, forms, chats, and eCommerce transactions, attributing them to specific marketing sources to show which campaigns drive revenue.
Does WhatConverts integrate with Google Analytics?
Yes, WhatConverts natively integrates with Google Analytics to send conversion events and goals, enabling enhanced attribution and reporting.
Is WhatConverts HIPAA compliant?
Yes, HIPAA-compliant lead tracking is available on the Pro and Agency plans.
Can WhatConverts track existing forms on my website?
Yes, WhatConverts can track form submissions without requiring changes to your current form provider, appending marketing data to each lead.
What is the typical time to deploy WhatConverts via AiDOOS?
Deployment through AiDOOS typically takes 72 hours, with time to value reached in 1-2 weeks including setup of tracking numbers, scripts, and integrations.