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Voxpopme
Qualitative Research Platform — Video & AI Insights at Scale
About Voxpopme
Voxpopme is an enterprise qualitative research platform that helps insights teams capture authentic customer voices through video surveys, live interviews, and AI-powered analysis. The platform enables organizations to replace assumptions with real customer evidence, surfacing emotions, sentiment, and conviction that traditional text surveys miss. Core capabilities include video survey creation with AI-powered transcription and theme detection, moderated and AI-moderated interview rooms, a searchable insights repository, and an AI research agent called Compass that surfaces patterns across all past studies. The platform reaches respondents in 27 countries, has captured 5M+ video responses, and claims to analyze qualitative feedback 60x faster than manual methods. AI Insights — powered by a partnership with Microsoft Azure OpenAI — auto-generates summaries, showreels, and stakeholder-ready reports. Voxpopme also offers Smart SurvAI for rapid survey design and a 3.5M+ global participant panel for recruitment. The platform is ISO 27001 and ISO 9001 certified and GDPR compliant. AiDOOS enhances deployment and adoption of Voxpopme by connecting organizations with verified research and AI specialists who can accelerate platform onboarding, configure advanced workflows, and maximize the value of video-based customer intelligence programs across enterprise teams.
Challenges It Solves
- Traditional surveys capture what customers chose but not the emotional reasoning behind decisions
- Qualitative research is too slow, costly, and resource-intensive for fast-moving business decisions
- Insights teams struggle to scale customer conversations without adding headcount or budget
- Past research is buried across tools and inboxes, making it hard to find and reuse customer evidence
Screenshots
Use Cases
Brand and Product Research
Insights teams use video surveys to capture consumer sentiment, purchase reasoning, and emotional reactions to products and campaigns at scale across multiple markets.
Customer Experience Feedback
Organizations capture video-based NPS, post-purchase, and loyalty feedback to understand the 'why' behind satisfaction scores with real emotional context.
In-Depth Interviews and Focus Groups
Research teams run live or AI-moderated qualitative interviews with target audiences, complete with recruitment, scheduling, transcription, and AI-generated insights.
User Research for Product Development
Product teams conduct task-based studies with screen recording and live interviews to observe real user behavior and surface patterns that inform product decisions.
Pricing
Custom pricing — built for your team
Voxpopme pricing is tailored to your organisation's size, integrations, and requirements. AiDOOS will scope and deliver a free proposal in 24 hours.
Key Features
Capture authentic self-recorded customer responses at scale across 27 countries
AI-powered analysis that turns hours of video into themes, sentiment, and key moments in minutes
Run moderated IDIs and focus groups with built-in AI note-taking, transcription, and analysis
Conduct scalable qualitative interviews autonomously without scheduling or human moderators
Centralize every video, transcript, and research theme in one AI-searchable hub
Create stakeholder-ready video highlight reels that bring customer voices into decision rooms
What Reviewers Say
What works well
- Combines video capture, live interviews, AI analysis, and repository in a single platform
- AI-powered analysis significantly reduces time spent reviewing qualitative data
- Global reach with respondents available in 27 countries and a 3.5M+ participant panel
- Trusted by major enterprise brands including McDonald's, Microsoft, Pepsi, and Verizon
Common concerns
- Pricing is not publicly listed and requires direct sales contact, which may slow evaluation
- Platform is primarily designed for enterprise insights teams, which may be more than smaller teams need
Reviews
No reviews yet for Voxpopme
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Enterprise Readiness
Identity & Access
Data Security
SLA & Availability
Compliance & Portability
AI Details
Agent Type
None
Models Used
—
⚠ Model version may change without notice
Agentic Capabilities
Human-in-the-Loop
✗ Not supported
Integrations
Zoom
Voxpopme Recorder works with Zoom to capture and transcribe live interview sessions automatically.
Google Meet
Voxpopme Recorder integrates with Google Meet to record and analyze live research sessions.
Microsoft Copilot
Compass integrates with Microsoft Copilot to surface customer insights and research findings directly in Microsoft workflows.
Microsoft SharePoint
Compass integrates with SharePoint to allow research insights to be accessed and shared within SharePoint environments.
Microsoft Teams
Compass integrates with Microsoft Teams to deliver research insights and stakeholder-ready reports within Teams channels.
Governance & Compliance
EU AI Act
Classification: None
Data Processing Agreement
None DPA available
Sub-processors
Not disclosed
Right to Erasure
✓ Supported
Change Notifications
None
NIST AI RMF
Not assessed
AiDOOS Managed Deployment
Deploy Voxpopme in 72 hours
AiDOOS handles setup, CRM integration, SSO config, and user provisioning. Your team goes live — not your IT department.
Prerequisites
- Enterprise license or pricing agreement with Voxpopme
- Microsoft Azure environment if leveraging Voxpopme AI Insights partnership
- Defined participant panel or access to Voxpopme's global panel
- SSO or user management configuration for team onboarding
Configuration Options
- Granular role-based access controls for insights repository
- Integration setup with Microsoft Teams, SharePoint, and Copilot via Compass
- Custom screener and qualification criteria for participant recruitment
- Branded showreel and reporting templates for stakeholder communications
Often Deployed With
Common Setup Issues (& how AiDOOS handles them)
How Voxpopme Compares
| Product | AI & Analytics | Ease of Use | Enterprise Features | Pricing | Integrations | Mobile Experience | Quick Setup | Customer Support | Rating | Price/mo |
|---|---|---|---|---|---|---|---|---|---|---|
|
V
Voxpopme This product
|
Excellent | Good | Good | Fair | Fair | Good | Good | Good | — | $Custom/user |
|
UT
UserTesting
|
Good | Good | Excellent | Fair | Good | Good | Good | Good | ★ None | $None/user |
|
MD
Medallia
|
Excellent | Fair | Excellent | Poor | Excellent | Good | Fair | Good | ★ None | $None/user |
|
QL
Qualtrics
|
Excellent | Fair | Excellent | Poor | Excellent | Good | Fair | Good | ★ None | $None/user |