VBO Tickets

Running the box office at St. Norbert College in Wisconsin, I've found VBO Tickets to be absolutely critical to our daily work. For eight years, it has been the go-to system for handling both ticketing and registration needs on campus and in the wider community, and I use it every single workday. Our events range from alumni reunions and sports to arts performances, educational camps, and student club functions. The platform's capabilities—like managing registrations, season passes, and individual event tickets—let us keep a single, central box office while still giving different departments the access they need. That has boosted transparency and coordination across the university, leading to smoother processes and real gains in efficiency. Beyond serving our own campus, we also rent out our facilities to community groups, both non-profits and for-profits, handling about 70 such rentals annually. These renters get the same high-level service through VBO, and they especially value the Event Manager Portal, which lets them view sales and customer data for their events at their convenience. In short, VBO Tickets is like a Swiss Army knife for ticketing—its flexibility matches the wide range of needs we have, making it a core part of how St. Norbert operates. Their customer support is also excellent. Having worked with other ticketing systems before, I find it easy to learn new software, and the college uses nearly every function on offer. That said, with all the features, it might feel a bit overwhelming for smaller organizations just starting out. The product has clearly evolved a lot recently, with many new additions, but a thorough review of the user interface and experience could make it even more streamlined. Using VBO has let me provide vital event management services campus-wide through one efficient office, perfectly covering both ticketed events and registrations.