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UserX
UX analytics platform for mobile apps
About UserX
UserX is a comprehensive UX analytics platform designed specifically for mobile apps. It provides growth-oriented insights through session recordings, heatmaps, conversion funnels, drop-off flows, crash replays, and user flows. The platform helps mobile app teams understand user behavior, identify friction points, and optimize conversion funnels to increase revenue. UserX's session recordings capture user interactions while ensuring financial and personal data are not recorded, with built-in encryption on the user's device. The SDK is lightweight, consuming less than 5% of device resources at peak times and minimal data usage. UserX offers a free 14-day trial with 100,000 session recordings and paid plans starting at $49/month for 5,000 session recordings. AiDOOS can enhance deployment and adoption by providing managed services, scaling infrastructure, and ensuring seamless integration with existing workflows, enabling teams to focus on insights rather than maintenance.
Challenges It Solves
- Understanding why users drop off in conversion funnels
- Identifying technical errors and bugs through crash replays
- Analyzing user interaction with new features to inform product decisions
- Gaining context-rich insights beyond basic analytics
Use Cases
Optimize Conversion Funnels
Identify where users drop off in your purchase or signup funnel and watch session recordings to understand why, then fix issues to increase revenue.
Debug Technical Issues
Use crash replays to see exactly what the user was doing before a crash, enabling faster bug reproduction and resolution.
Analyze New Feature Adoption
Heatmaps and session recordings show how users interact with new features, helping teams iterate on design and improve engagement.
Pricing
- 5000 session recordings
- 5 user licenses
- 2 apps
- 250000 session recordings
- 10 user licenses
- 5 apps
- Custom sampling
- Unlimited session recordings
- Dedicated customer success manager
- Analytic consultations
Key Features
Observe how users interact with your app to understand why actions don't meet expectations.
Visualize user interactions on each screen to identify appealing and overlooked elements.
Determine where users drop off in the app funnel and identify reasons for churn.
Session recordings of crashes help identify and reproduce technical errors quickly.
Understand the actions users take when leaving the conversion funnel.
See the screens users come from and go to, tracing key user scenarios.
What Reviewers Say
What works well
- Lightweight SDK with minimal performance impact (<5% at peak)
- Strong data privacy with built-in encryption and option to exclude sensitive data
Common concerns
- Limited to mobile apps only, not web analytics
- Pricing can get expensive as session volume grows
Reviews
No reviews yet for UserX
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Enterprise Readiness
Identity & Access
Data Security
SLA & Availability
Compliance & Portability
Integrations
iOS
iOS SDK for integrating UserX analytics into iOS mobile apps.
Android
Android SDK for integrating UserX analytics into Android mobile apps.
Governance & Compliance
EU AI Act
Classification: None
Data Processing Agreement
None DPA available
Sub-processors
Not disclosed
Right to Erasure
✗ Not supported
Change Notifications
None
NIST AI RMF
Not assessed
AiDOOS Managed Deployment
Deploy UserX in 72 hours
AiDOOS handles setup, CRM integration, SSO config, and user provisioning. Your team goes live — not your IT department.
Prerequisites
- iOS or Android app with SDK integration
- Active UserX account
- Network connectivity for data transmission
Configuration Options
- Session recording sampling rate
- Heatmap configuration
- Conversion funnel setup
How UserX Compares
| Product | AI & Analytics | Ease of Use | Enterprise Features | Pricing | Integrations | Mobile Experience | Quick Setup | Customer Support | Rating | Price/mo |
|---|---|---|---|---|---|---|---|---|---|---|
|
U
UserX This product
|
Good | Good | Fair | Good | Fair | Excellent | Good | Good | — | $49/user |
|
Mx
Mixpanel
|
Excellent | Good | Excellent | Fair | Excellent | Good | Good | Good | ★ None | $None/user |
|
Am
Amplitude
|
Excellent | Good | Excellent | Fair | Excellent | Good | Good | Good | ★ None | $None/user |
|
FA
Firebase Analytics
|
Good | Excellent | Fair | Excellent | Good | Excellent | Excellent | Fair | ★ None | $0/user |
A Virtual Delivery Center for UserX
Pre-vetted experts and AI agents in the loop, assembled as a delivery pod. Pay in Delivery Units — universal pricing across roles, seniority, and tech stacks. No hiring, no contracting, no procurement cycle.
- Plans from $2,000 — Starter Pack, 10 Delivery Units, 90 days
- Refundable on unused Delivery Units, anytime — no questions asked
- Re-delivery guarantee on acceptance miss
- Pre-flight delivery sizing — you see the plan before you commit
How a Virtual Delivery Center delivers UserX
Outcome-based delivery via AiDOOS’s VDC model. Why VDC vs traditional consulting? →
Outcome-Based
Pay for results, not hours
Milestone-Driven
Clear deliverables at each phase
Expert Network
Access to certified specialists