Deliver consistently amazing customer experiences that drive satisfaction, retention and advocacy.
Truthlab is a Customer Experience Management (CXM) platform designed for B2B companies. It enables organizations to understand and optimize every customer interaction, ensuring consistent, high-quality experiences that foster loyalty and growth. By capturing and analyzing customer feedback across multiple touchpoints, Truthlab provides actionable insights that help businesses improve satisfaction, reduce churn, and drive advocacy. The platform leverages advanced analytics and journey mapping to identify friction points and opportunities for delight. Truthlab enhances deployment and adoption through AI-driven automation and integration with existing CRM and marketing tools, making it easier for teams to collaborate and act on customer insights in real time. With a focus on B2B contexts, Truthlab addresses the unique challenges of long sales cycles and complex stakeholder relationships.
Identify and address pain points in the customer journey to reduce churn.
Monitor and optimize feedback loops to boost CSAT scores.
Turn satisfied customers into brand advocates through targeted experiences.
Truthlab Technologies pricing is tailored to your organisation's size, integrations, and requirements. AiDOOS generates your proposal instantly — scoped & ready in seconds.
Visualize and analyze every touchpoint in the customer journey.
Automatically detect customer sentiment from feedback and interactions.
Gather feedback across multiple channels including email, web, and in-app.
Real-time dashboards with key CX metrics and trends.
Seamlessly connect with CRM, marketing, and support tools.
Proactive notifications when customer experience issues arise.
AiDOOS-verified review data is collected after deployment. Deploy this product and be among the first to share your experience.
Classification: None
None DPA available
Not disclosed
✗ Not supported
None
Not assessed
AiDOOS handles setup, CRM integration, SSO config, and user provisioning. Your team goes live — not your IT department.
| Product | AI & Analytics | Ease of Use | Enterprise Features | Pricing | Integrations | Mobile Experience | Quick Setup | Customer Support | Rating | Price/mo |
|---|---|---|---|---|---|---|---|---|---|---|
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Truthlab Technologies This product
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Fair | Good | Good | Fair | Fair | Poor | Good | Good | — | $Custom/user |
|
QU
Qualtrics
|
Excellent | Good | Excellent | Poor | Excellent | Good | Fair | Good | ★ None | $None/user |
|
MD
Medallia
|
Excellent | Good | Excellent | Poor | Excellent | Good | Fair | Good | ★ None | $None/user |
|
SM
SurveyMonkey
|
Fair | Excellent | Fair | Excellent | Good | Good | Excellent | Good | ★ None | $$25.00/user |
Pre-vetted experts and AI agents in the loop, assembled as a delivery pod. Pay in Delivery Units — universal pricing across roles, seniority, and tech stacks. No hiring, no contracting, no procurement cycle.
Outcome-based delivery via AiDOOS’s VDC model. Why VDC vs traditional consulting? →
Pay for results, not hours
Clear deliverables at each phase
Access to certified specialists