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Trusted
AI-powered advocacy. Enterprise-grade trust.
About Trusted
Trusted is a customer advocacy and trust signal orchestration platform designed for B2B revenue and customer success teams. It helps organizations systematically find, recruit, and engage their happiest customers to turn their trust into measurable business outcomes. The platform uses AI to capture and activate Trust Signals across marketing, sales, customer success, and channel partner teams. By automating the process of surfacing customer proof—such as references, reviews, testimonials, and referrals—Trusted enables teams to lower customer acquisition costs, accelerate sales cycles, increase win rates, and improve retention. Its AI-driven capabilities include advocate identification, health scoring, conversational search for relevant proof, and integration with CRM and sales engagement tools. Trusted positions itself as a system of record for customer advocacy, moving it from a siloed, manual effort to a strategic, always-on revenue driver. AiDOOS enhances Trusted's deployment and adoption by providing specialized AI agents and integration templates that streamline the customization, onboarding, and scaling of advocacy programs across diverse enterprise environments, ensuring faster time-to-value and seamless alignment with existing tech stacks.
Challenges It Solves
- Customer advocacy is manual, siloed, and hard to scale across revenue teams.
- B2B buyers trust peer recommendations over sales pitches, but companies lack systematic access to customer proof.
- Marketing and sales teams struggle to prove the revenue impact of advocacy programs.
- Customer success teams miss opportunities to detect at-risk accounts and drive expansion through advocacy signals.
Use Cases
Marketing Advocacy Automation
Automate the collection and distribution of customer proof for marketing campaigns, including references, reviews, and testimonials.
Sales Enablement with Customer Proof
Equip sales teams with instant access to relevant customer stories and advocates to accelerate deal cycles.
Customer Success and Retention
Use advocate health scores and trust signals to identify at-risk accounts and drive renewals and expansions.
Channel Partner Advocacy
Empower channel partners with customer proof and joint advocacy assets to strengthen co-selling and partner credibility.
Pricing
Custom pricing — built for your team
Trusted pricing is tailored to your organisation's size, integrations, and requirements. AiDOOS generates your proposal instantly — scoped & ready in seconds.
Key Features
Detect hidden advocates across your customer base using trust signals from reviews, referrals, and conversations.
Find the right customer story, testimonial, or reference instantly using natural language filters by industry, persona, use case, and region.
Real-time AI-generated scores that measure advocate engagement, sentiment, and likelihood to participate.
Surface advocacy signals and customer proof directly inside Salesforce and other CRM platforms.
Automate the process of requesting, collecting, and managing customer references and reviews.
Attribute advocacy activities directly to pipeline, win rates, deal velocity, and retention using AI-assisted custom reports.
What Reviewers Say
What works well
- AI-driven advocate identification and health scoring reduce manual effort.
- Centralizes advocacy management across marketing, sales, and customer success.
- Integrates with CRM to provide real-time proof to sales teams.
Common concerns
- Pricing is not publicly listed, requiring custom quotes.
- As a relatively new product, customer reviews and case studies are limited.
Reviews
No reviews yet for Trusted
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Enterprise Readiness
Identity & Access
Data Security
SLA & Availability
Compliance & Portability
Integrations
Salesforce
Native integration to surface advocacy signals and customer proof directly in Salesforce CRM.
HubSpot
Integration with HubSpot to automate advocacy assets within marketing and sales workflows.
Slack
Send advocacy activity alerts and notifications to Slack channels.
Marketo
Integration to embed customer proof and advocacy content into Marketo campaigns.
Gainsight
Connect advocacy health scores with Gainsight customer success workflows.
Outreach
Enable sales teams to include customer proof in outreach sequences.
Governance & Compliance
EU AI Act
Classification: None
Data Processing Agreement
None DPA available
Sub-processors
Not disclosed
Right to Erasure
✗ Not supported
Change Notifications
None
NIST AI RMF
Not assessed
AiDOOS Managed Deployment
Deploy Trusted in 72 hours
AiDOOS handles setup, CRM integration, SSO config, and user provisioning. Your team goes live — not your IT department.
Prerequisites
- Active CRM (Salesforce or HubSpot)
- SSO provider
- Admin access to configure integrations
- Customer list for advocate identification
Configuration Options
- SSO setup
- Integration mapping
- Advocate health score thresholds
- Notification rules
How Trusted Compares
| Product | AI & Analytics | Ease of Use | Enterprise Features | Pricing | Integrations | Mobile Experience | Quick Setup | Customer Support | Rating | Price/mo |
|---|---|---|---|---|---|---|---|---|---|---|
|
T
Trusted This product
|
Excellent | Good | Excellent | Fair | Good | Fair | Good | Good | — | $Custom/user |
|
IN
Influitive
|
Good | Good | Good | Fair | Good | Fair | Good | Good | ★ None | $None/user |
|
ZU
Zuberance
|
Fair | Good | Fair | Good | Fair | Fair | Good | Good | ★ None | $None/user |
|
SC
SocialChorus
|
Good | Good | Good | Fair | Good | Good | Good | Good | ★ None | $None/user |
A Virtual Delivery Center for Trusted
Pre-vetted experts and AI agents in the loop, assembled as a delivery pod. Pay in Delivery Units — universal pricing across roles, seniority, and tech stacks. No hiring, no contracting, no procurement cycle.
- Plans from $2,000 — Starter Pack, 10 Delivery Units, 90 days
- Refundable on unused Delivery Units, anytime — no questions asked
- Re-delivery guarantee on acceptance miss
- Pre-flight delivery sizing — you see the plan before you commit
How a Virtual Delivery Center delivers Trusted
Outcome-based delivery via AiDOOS’s VDC model. Why VDC vs traditional consulting? →
Outcome-Based
Pay for results, not hours
Milestone-Driven
Clear deliverables at each phase
Expert Network
Access to certified specialists