TrueSync Media (TrueSyncTV®) is a leading TV entertainment and digital out-of-home (DOOH) platform designed for businesses. It offers a comprehensive solution that combines premium, family-friendly content with advertising capabilities, transforming ordinary screens into branded entertainment networks. TrueSync enables businesses to engage customers, reduce perceived wait times, and generate additional revenue through advertising. The platform is easy to set up, with a 5-minute installation process, and requires no monthly fees, making it a cost-effective solution. It provides a powerful dashboard for managing screens, creating custom ads, and scheduling content. TrueSync is suitable for a variety of businesses including restaurants, dental offices, gyms, retail stores, salons, and more. With over 2,500 screens nationwide, TrueSync helps businesses connect with customers and advertisers with high-value audiences. AiDOOS enhances the deployment and adoption of TrueSync by providing a streamlined integration process, ensuring that businesses can quickly leverage TrueSync's capabilities to improve customer engagement and drive revenue growth.
Challenges It Solves
Customer wait times leading to dissatisfaction
Lack of engagement in waiting areas
Missed advertising revenue opportunities
Complex signage solutions with high costs
Use Cases
Restaurants & Bars
Entertain guests while they wait for tables and food, showcase daily specials, and keep customers engaged during peak hours.
Dental & Medical Offices
Reduce patient anxiety with calming content and educational health videos, making appointments more comfortable.
Gyms & Fitness Centers
Motivate members with fitness tips, sports highlights, and health content in lobbies and workout areas.
Retail Stores
Enhance the shopping experience with product demonstrations, seasonal content, and promotional videos to drive sales.
Pricing
Custom pricing — built for your team
TrueSync Media pricing is tailored to your organisation's size, integrations, and requirements. AiDOOS generates your proposal instantly — scoped & ready in seconds.
Free trial available — No credit card required. Full access to all features.
💡 Pricing insight from reviewers: TrueSync Media advertises no monthly subscription fees, instead monetizing through advertising revenue.
Key Features
5-Minute Setup
Plug in the device, connect to WiFi, and go live in minutes.
Premium Content
Family-friendly entertainment including action sports, scenery, trivia, and educational content, updated daily.
Free Marketing Airtime
Display your promotions and custom messages alongside entertaining content to drive engagement.
Powerful Dashboard
Manage your entire network, create custom ads, and control screens from one central location.
No Monthly Fees
No subscription fees; the system pays for itself through advertising revenue.
Custom Branding
Display your business information and special offers alongside entertainment.
What Reviewers Say
What works well
No monthly fees, reducing ongoing costs
Quick and easy 5-minute setup
Premium family-friendly content
Provides additional revenue stream through advertising
Common concerns
May require hardware purchase or rental (not specified)
Limited customization options for content (based on available info)
Dependency on internet connectivity
Reviews
None
★★★☆☆
out of 5
By segment
Enterprise50%
Mid-Market50%
M
Mid-Market (51-1000 emp.)
"Attentive and Personalized Service from TrueSync"
They are attentive to our business, offering tailored support for our immediate needs and sharing ideas about potential opportunities. One downside is that they must sell ad space to third-party advertisers unrelated to our brand or partnerships. I'd suggest checking out the ticker feature, which lets you put text at the bottom of the TV screens. TrueSync Media's programming provides our guests with engaging visuals and updates on our promotions and vendor collaborations.
E
Enterprise (> 1000 emp.)
"A Top-Tier Partner for Us"
TrueSync delivers video content that's both visually appealing and attention-grabbing, plus it digitally displays our beer menu information. They also collaborate with us on in-restaurant marketing, working with beverage suppliers to produce striking graphics that boost sales within our establishment. After over two years, I've yet to find any drawback. I highly recommend talking to the TrueSync team—they're extremely responsive, efficient, and provide excellent solutions we're thoroughly pleased with. They handle the visual delivery of marketing content and beer menu data in our restaurants at no cost to us.
S
Small-Business (50 or fewer emp.)
"Intuitive Content Tool Enhances In-Store Offers"
I find trueSync Media very intuitive for crafting promotional content in our stores. The platform simplifies content creation, or their team can handle it for you, making it easy to highlight specials and ads. I also appreciate the option to run engaging creative ads that add a cool factor to our in-store environment and drive sales on particular items. It offers more promotional avenues and is a key tool for keeping customers informed about news. I believe there's room for more innovative templates tailored to our brand, as the current ones sometimes feel generic. I rely on trueSync Media to present specials and ads in-store, making content creation effortless and increasing sales on featured products.
D
Director of Training and Development
"No Cost, Simple Customization, Superb Assistance"
First, it costs nothing. Second, the customization is a breeze. Third, the team's support is fantastic—I can't find any area for improvement. TrueSync Media lets us manage the TV content in every restaurant and bar across our group. We were tired of boring or irrelevant content on our screens, and TrueSync allows us to personalize what's shown. We can craft promos for our brand, advertise ourselves, and much more. The flexibility is immense, and the outcomes have been outstanding; for instance, we've noticed a significant boost in sales for items we promote on our TVs. Their support is incredibly responsive, always ready to assist, and they even provide an in-house designer to help produce content for our brand.
E
Enterprise (> 1000 emp.)
"Marketing Innovation with Outstanding Support"
The support team at trueSync Media is exceptional—they truly go the extra mile to ensure our team can navigate and update the system with ease. Their dedication to our understanding and optimal usage helps us maximize the platform's benefits. It also enhances our guests' awareness of our various programs, leading to a more enjoyable experience for them. The shared ad revenue model is particularly advantageous, as it encourages staff participation and generates extra income for our restaurants. I've not found a downside; trueSync Media saves us money on printing by using TV displays and boosts our marketing visibility. The ad revenue sharing motivates our team and supports our bottom line, while their customer service is top-notch, guaranteeing simplicity and full potential.
Reviewer Demographics
Top Industries
No data available
Enterprise Readiness
Identity & Access
SSO✗ Not supported
RBAC✗
Audit Logs✗
Data Security
At restAES-256
In transitTLS 1.2+
Key mgmtVendor-managed
SLA & Availability
Uptime SLA99.9%
RPO—
RTO—
Pen test—
Compliance & Portability
Data residency—
Data export
Right to erasure✗
Integrations
Governance & Compliance
EU AI Act
No data available
Data Processing Agreement
No data available
Sub-processors
No data available
Right to Erasure
No data available
Change Notifications
No data available
NIST AI RMF
No data available
AiDOOS Managed Deployment
Deploy TrueSync Media in 72 hours
AiDOOS handles setup, CRM integration, SSO config, and user provisioning. Your team goes live — not your IT department.
12
Deployments
94%
Adoption rate
4.8/5
Post-deploy sat.
1-2 weeks
Time to value
Prerequisites
Active TrueSync Media subscription
Network connectivity for screens
Hardware (TrueSync device or compatible player)
Admin access to dashboard
Configuration Options
Custom content scheduling
Branding and ad creation via dashboard
Multi-screen management
Network configuration for screens
How TrueSync Media Compares
Product
AI & Analytics
Ease of Use
Enterprise Features
Pricing
Integrations
Mobile Experience
Quick Setup
Customer Support
Rating
Price/mo
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TrueSync Media This product
Fair
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$Custom/user
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Enplug
Poor
Good
Fair
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Fair
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$Custom/user
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ScreenCloud
Fair
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$Custom/user
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NoviSign
Fair
Good
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Fair
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$Custom/user
Virtual Delivery Center · A new delivery category
A Virtual Delivery Center for
TrueSync Media
Pre-vetted experts and AI agents in the loop, assembled as a delivery
pod. Pay in Delivery Units — universal pricing across roles,
seniority, and tech stacks. No hiring, no contracting, no procurement
cycle.
Plans from $2,000 — Starter Pack, 10 Delivery Units, 90 days
Refundable on unused Delivery Units, anytime — no questions asked
Re-delivery guarantee on acceptance miss
Pre-flight delivery sizing — you see the plan before you commit
TrueSync Media is a TV entertainment and Digital Out-of-Home (DOOH) platform for businesses, providing premium content and advertising solutions on screens in venues like restaurants, gyms, and offices.
How much does TrueSync Media cost?
TrueSync Media does not charge monthly subscription fees; instead, it monetizes through advertising revenue. Setup is free, and the platform claims no hidden fees.
Can I display my own ads on TrueSync screens?
Yes, TrueSync offers free marketing airtime, allowing businesses to display promotions, special offers, and custom messages through a built-in ad creator.
What types of businesses is TrueSync suitable for?
TrueSync is designed for businesses where customers spend time waiting, including restaurants, dental offices, gyms, retail stores, salons, and auto service centers.
How long does it take to set up TrueSync?
TrueSync claims a 5-minute setup: plug in the device, connect to WiFi, and you're live. No installation fees or technical expertise required.
Does TrueSync offer a dashboard for management?
Yes, TrueSync provides a powerful dashboard to manage your entire network, create custom ads, schedule content, and control screens from one central location.