Tix ★ 4.8 · 14 reviews

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Tix

Simplify event ticketing and management

AiDOOS Verified SAAS Marketing

4.8 ★★★★★ 14 reviews

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About Tix

Tix is a cloud-based box office software designed to streamline event ticketing and management for organizers. It provides tools for creating and selling tickets, managing events, tracking sales, and attending to customer needs from a central dashboard. The platform is praised for its intuitive interface and responsive customer support, making it accessible for event planners regardless of technical skill. Tix allows customization of ticket types, seating charts, and pricing, and supports multiple payment gateways. It also offers analytics and reporting features to help organizers understand their audiences and boost revenue. With AiDOOS, Tix deployment becomes even simpler: AiDOOS handles the integration and setup, ensuring a seamless adoption process, so event organizers can launch their ticketing operations quickly and focus on delivering great experiences.

Challenges It Solves

Manual ticketing processes are time-consuming and prone to errors.
Limited visibility into sales and attendance data hampers planning.
Providing good customer support for event attendees is challenging.
Managing multiple events and ticket types becomes complicated without a centralized system.

Use Cases

Event Ticketing

Sell tickets for concerts, theater productions, and festivals with online purchasing and entry management.

Seat Reservations

Manage assigned seating for venues using interactive seat maps.

Customer Engagement

Keep track of attendee information and communicate updates effectively.

Pricing

Custom pricing — built for your team

Tix pricing is tailored to your organisation's size, integrations, and requirements. AiDOOS generates your proposal instantly — scoped & ready in seconds.

Starter Business Enterprise

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Key Features

Customizable Ticket Types

Create different ticket types with individual pricing and availability.

Seat Maps

Interactive seating charts for assigned seating events.

Sales Analytics

Track ticket sales and event performance in real-time.

Payment Processing

Accept payments from multiple gateways securely.

Customer Management

Maintain customer records and communication history.

Event Calendar

Display your events in a calendar view for easy scheduling.

What Reviewers Say AI-synthesized from 14 reviews

What works well

Praised for its ease of use, making event management straightforward.
Exceptional customer support is frequently highlighted.

Common concerns

Limited information is publicly available about specific limitations.

Reviews

14 verified reviews

4.8

★★★★★

out of 5 · 14 reviews

By segment

Enterprise50%

Mid-Market50%

Director of Campus Ministry & Student Life, Moderator of Student Council, Psychology Instructor

"Meets our requirements!"

It's easy to use, the customer service is great, and we can customize every part of the software to fit our needs. Some features are a bit clunky and hard to find, so they take time to get used to. We can seamlessly offer electronic tickets for our student events.

Tax Associate

"I like it!"

It's user-friendly, easy to use, and customizable to our needs. So far, I have no complaints. It's been incredibly helpful when setting up accounts, creating events, and generating reports. The quick responses to our questions were much appreciated!

patron services and education director

"Very intuitive - simple to use"

It's simple and user-friendly. There are many reports that become useful once you understand them. We need a cell phone space, and the option for customers to choose how they receive tickets—mostly by text. Hopefully, they're working on adding a cell phone space, since most people use their phones now.

Box Office Manager

"Tix is an excellent partner for our venue."

We get outstanding personalized service at a very competitive price. It's easy for both staff and customers to use. New features and improvements roll out regularly. Some minor options we can't adjust ourselves, but Tix quickly handles them for us. Since promoters are used to Ticketmaster, some may prefer other options. As a government-owned facility, we have to justify costs. Getting this level of quality at the best price is a win. The reliable service ensures I meet deadlines.

Office Manager

"Tix's support is outstanding and the platform is easy to navigate."

Our support rep, Silvia Mahoney, is fantastic. She responds quickly and handles any issues or questions efficiently. This is crucial for our business. Initially, reports were confusing when multiple staff members generated them—there were various ways to run reports, leading to discrepancies in final numbers. After each staff member consulted with Silvia, we found a solution; she explained which report to use based on the needed information. The Google and Apple wallet integration is a nice feature. The time slot maps are also great, as they declutter our website.

Enterprise (> 1000 emp.)

"Among the top ticketing platforms"

Tix simplifies event creation significantly. The mobile app is packed with features and makes editing events straightforward. Pricing is reasonable, and customer support is excellent. However, the UI looks outdated and could use a refresh. It also gets customer names wrong in salutations, and the search function is hit-or-miss. Occasionally, email receipts land in spam folders. We use it to sell webinars and corporate sessions to our fintech clients in North America. We needed an affordable ticketing solution, and Tix fit the bill perfectly.

Sales

"Tix is a valuable platform"

The best part of Tix is that it lets me quickly secure tickets for events I want to attend, whether they're company-related or outside. The downside is that many other sites offer similar services, sometimes at lower fees. However, Tix is useful for purchasing, organizing, and attending events both at work and in my personal life. I believe it competes well with major players like TicketMaster.

Email Marketing Manager

"Tix Software Review"

What I appreciate about Tix is that it's modern and focused on ticketing. It offers a wide range of ticketing features suited for promoters, producers, festivals, and more. Occasionally, we encounter glitches where users get redirected to other sites with lower fees. Also, some minor options aren't available, which I see as drawbacks—otherwise, it's excellent. Tix supports ticketing for events like registrations, nightclubs, festivals, and theatres, making it highly valuable for ticket buyers.

Small-Business (50 or fewer emp.)

"Tix stands out among ticketing services"

For setting up events, Tix is simple to use without any trouble or a learning curve. It includes numerous features and makes editing events easy. A few minor settings we can't adjust ourselves, and it takes up a lot of storage, but apart from that, I have no other complaints—it's definitely a top choice. It's incredibly useful for event registration and ticketing, and the box office works well for both staff and clients. Overall, I'd say this app is very advantageous.

Small-Business (50 or fewer emp.)

"Excellent software"

I'm really pleased with this ticketing system. Its straightforward design makes handling events a breeze. The support team at Tix is fantastic as well—they're quick to respond and always helpful. There's nothing I dislike about it. Managing assigned seating can be tough, but Tix makes it straightforward. The interface was easy to figure out, letting me pick seats and finalize my purchase without hassle. The updated seating chart is great for seeing the whole venue at a glance.

Enterprise Readiness

Identity & Access

SSO✗ Not supported

RBAC✗

Audit Logs✗

Data Security

At restAES-256

In transitTLS 1.2+

Key mgmtVendor-managed

SLA & Availability

Uptime SLA99.9%

RPO—

RTO—

Pen test—

Compliance & Portability

Data residency—

Data export

Right to erasure✗

Integrations

Governance & Compliance

EU AI Act

No data available

Data Processing Agreement

No data available

Sub-processors

No data available

Right to Erasure

No data available

Change Notifications

No data available

NIST AI RMF

No data available

AiDOOS Managed Deployment

Deploy Tix in 72 hours

AiDOOS handles setup, CRM integration, SSO config, and user provisioning. Your team goes live — not your IT department.

Deployments

94%

Adoption rate

4.8/5

Post-deploy sat.

1-2 weeks

Time to value

Prerequisites

Active subscription to Tix platform
Admin access for configuration

Configuration Options

Event types and templates
User roles and permissions
Payment gateway setup

How Tix Compares

Product	AI & Analytics	Ease of Use	Enterprise Features	Pricing	Integrations	Mobile Experience	Quick Setup	Customer Support	Rating	Price/mo
T Tix This product	Fair	Good	Fair	Good	Fair	Good	Good	Excellent	★ 4.8	$Custom/user
EB Eventbrite	Good	Good	Good	Good	Good	Excellent	Good	Good	—	$Custom/user
CV Cvent	Excellent	Fair	Excellent	Fair	Good	Good	Fair	Good	—	$Custom/user
BZ Bizzabo	Excellent	Good	Excellent	Fair	Good	Good	Good	Good	—	$Custom/user

Virtual Delivery Center · A new delivery category

A Virtual Delivery Center for Tix

Pre-vetted experts and AI agents in the loop, assembled as a delivery pod. Pay in Delivery Units — universal pricing across roles, seniority, and tech stacks. No hiring, no contracting, no procurement cycle.

Plans from $2,000 — Starter Pack, 10 Delivery Units, 90 days
Refundable on unused Delivery Units, anytime — no questions asked
Re-delivery guarantee on acceptance miss
Pre-flight delivery sizing — you see the plan before you commit

Get a delivery plan for Tix What’s a Virtual Delivery Center?

How a Virtual Delivery Center delivers Tix

Outcome-based delivery via AiDOOS’s VDC model. Why VDC vs traditional consulting? →

Outcome-Based

Pay for results, not hours

Milestone-Driven

Clear deliverables at each phase

Expert Network

Access to certified specialists

Implementation Timeline

Discover

Requirements & assessment

Integrate

Setup & data migration

Validate

Testing & security audit

Rollout

Deployment & training

Optimize

Performance tuning

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Frequently Asked Questions

What is Tix primarily used for?

Tix is an event management platform that helps organize events, sell tickets, and manage attendees.

Does Tix integrate with popular payment gateways?

Tix supports various payment gateways, but we cannot confirm specific names without official documentation.

Is Tix suitable for enterprise-scale events?

Tix is designed to handle events of all sizes, but its enterprise features are not fully verified.

What kind of customer support does Tix provide?

Users often praise Tix for its exceptional customer support, but specific details are not available.

Can Tix be deployed via AiDOOS?

Yes, AiDOOS can deploy Tix for you, including integration setup and ongoing management, with a quick time-to-value.

Does Tix offer a mobile app for attendees?

Tix likely offers a mobile-optimized experience, but we cannot confirm a dedicated mobile app.

Tix

About Tix

Challenges It Solves

Use Cases

Event Ticketing

Seat Reservations

Customer Engagement

Pricing

Custom pricing — built for your team

Key Features

Customizable Ticket Types

Seat Maps

Sales Analytics

Payment Processing

Customer Management

Event Calendar

What Reviewers Say AI-synthesized from 14 reviews

What works well

Common concerns

Reviews

Enterprise Readiness

Identity & Access

Data Security

SLA & Availability

Compliance & Portability

Integrations

Governance & Compliance

EU AI Act

Data Processing Agreement

Sub-processors

Right to Erasure

Change Notifications

NIST AI RMF

AiDOOS Managed Deployment

Deploy Tix in 72 hours

Prerequisites

Configuration Options

How Tix Compares

A Virtual Delivery Center for Tix

How a Virtual Delivery Center delivers Tix

Outcome-Based

Milestone-Driven

Expert Network

Implementation Timeline

Frequently Asked Questions

Quick Stats

Resources

Vendor

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