TicketSource ★ 4.8 · 10 reviews

TicketSource

Q: How does TicketSource pricing work?

TicketSource charges a per-ticket booking fee, which can be passed on to customers or absorbed by the organizer, with no monthly subscription for basic use.

Q: Does TicketSource integrate with accounting software?

Yes, TicketSource offers integrations with popular accounting tools like QuickBooks and Xero to streamline financial reconciliation.

Q: Can I sell tickets through multiple channels?

Yes, TicketSource allows you to sell tickets through your own website, a branded ticket page, and social media, with synced inventory across all channels.

Q: Is there a mobile app for TicketSource?

TicketSource provides a responsive mobile-friendly ticketing page and a companion app for scanning tickets on-site.

Q: How does AiDOOS help deploy TicketSource?

AiDOOS handles the technical setup and integration, ensuring TicketSource is live within 72 hours, with pre-configured payment gateways and CRM integration.

Affordable event ticketing software

AiDOOS Verified SAAS Marketing

4.8 ★★★★★ 10 reviews

Live in 72 hours

About TicketSource

TicketSource is a comprehensive box office software solution designed for event organizers, venues, and promoters. It simplifies the entire ticketing process, from setup to settlement, by providing an intuitive platform for creating events, managing ticket inventory, and processing payments. Users praise its ease of use and responsive customer service, making it accessible even to those new to online ticketing. The platform supports a variety of event types, including theatre, festivals, sports, and community events, offering customizable booking pages and flexible seating options. With features like real-time reporting, attendee management, and integration with marketing tools, TicketSource helps organizers increase sales and streamline operations. Its commitment to affordability and transparent pricing makes it a popular choice for small to medium-sized organizations. AiDOOS further enhances this deployment by providing dedicated infrastructure management, automated scaling to handle peak sales, and optimized performance, ensuring a seamless experience for both organizers and attendees. AiDOOS also offers proactive monitoring and support, enabling TicketSource users to focus on their events rather than technical complexities.

Challenges It Solves

Manual ticket sales and box office management are time-consuming and error-prone.
Limited control over pricing and discounts for events.
Difficulty in managing large attendee lists and seating arrangements.
Inefficient communication with attendees before and after events.

Use Cases

Theatre and Performing Arts

Manage season tickets, subscription packages, and reserved seating for theatrical productions.

Festivals and Community Events

Handle general admission and multiple event lineups with ease.

Sports and Clubs

Sell tickets for matches and manage membership passes.

Education and Non-profits

Organize school plays, fundraisers, and community events with discounted or free ticket options.

Pricing

Custom pricing — built for your team

TicketSource pricing is tailored to your organisation's size, integrations, and requirements. AiDOOS generates your proposal instantly — scoped & ready in seconds.

Starter Pro Enterprise

Schedule a Meeting

💡 Pricing insight from reviewers: TicketSource offers a pay-per-ticket fee model, making it cost-effective for small to medium events.

Key Features

Event Creation & Management

Create events easily with customizable details, dates, and ticket types.

Online Ticket Sales

Sell tickets via a secure online booking page that works on any device.

Seating Maps

Offer reserved seating with interactive seat selection for venues.

Box Office Reports

Generate real-time reports on sales, attendance, and revenue.

Attendee Management

Manage attendee information, send tickets, and handle check-ins.

Marketing Tools

Promote events with discount codes, email campaigns, and social sharing.

What Reviewers Say AI-synthesized from 10 reviews

What works well

Easy to use for both organizers and customers.
Good customer service.

Common concerns

Limited advanced customization options.
May not scale for very large events.

Reviews

10 verified reviews

4.8

★★★★★

out of 5 · 10 reviews

Small-Business (50 or fewer emp.)

"Easy to Use, Exceptional Customer Service"

The ease of use, mobile app, and customer service are great. Scanning tickets on older devices can be problematic, and support is only during UK business hours. Remember that the main office is in the UK. We had a banking information issue, and TicketSource worked with me until it was resolved.

Small-Business (50 or fewer emp.)

"Outstanding"

Setting up events is incredibly easy, with clear and simple instructions. The telephone support is excellent, with knowledgeable and friendly staff who explain things clearly. I have no complaints. The service is friendly, fast, and top-notch; I'd recommend TicketSource without any hesitation. They were also very helpful with GDPR.

Small-Business (50 or fewer emp.)

"Uncomplicated and Easy to Use"

This program is straightforward and user-friendly. Anyone with basic IT skills can easily manage it. If you're stuck, there's a friendly and practical customer support team. When viewing the seating plan, you have to select to see the entire layout at once. Be sure to get the laser printer. It's a professional ticket sales platform for our audiences.

Small-Business (50 or fewer emp.)

"User-Friendly, Flexible, and Professional"

TicketSource's interface is very intuitive for both venues and ticket buyers. A bit more flexibility with the customer-facing website would be nice, but otherwise it's excellent. It has completely transformed how we plan and manage events, and made us more ambitious. With TicketSource, people can book online or in person, and all bookings are integrated seamlessly.

Station Director & Radio Presenter

"Just as Described"

A straightforward box office solution for everything from one-off events to full venue programs. I don't think any major feature is missing or below standard. TicketSource manages the entire process, even allowing phone bookings through their call center. The software also works with thermal printers to simplify everything.

Project Manager / Systems Estimator

"Best Free Ticketing Platform Out There"

Ease of use, speed, and it's accessible to older people who struggle with technology. There's a referral bonus, and it's very cost-effective. Ticket printing could be simpler, and multiple log-ins (easy switching) would be helpful. The contact manager is quite basic, and some event setup features could be improved. It's great for small companies that don't want to invest in a dedicated ticketing system. It solves ticketing issues for small organizations by providing large-scale software where the cost is covered through booking fees.

Small-Business (50 or fewer emp.)

"Top-notch online ticketing and customer marketing tool for theatre"

I love the user-friendly interface and the ability to analyze my customer data. Setting up events and getting tickets on sale is fast. Discount codes are straightforward, and taking in-house bookings is a great feature. Nothing has been missing since the questionnaire function was added. Try it for a single event and you'll see how simple it is. Being able to sell tickets online without our own merchant account is a big plus. It simplifies business office reporting.

Photographer and Filmmaker

"Fantastic Budget-Friendly Online Ticketing"

The commission TicketSource takes from sales is significantly lower than rivals, and the customer service is great. There's nothing that would push me away. A table-style seating layout would be a nice addition instead of just regular seating. They're a very friendly company to deal with. They occasionally call to check if I need anything or have feedback. Any questions I have can be answered via phone, email, or live chat. They're UK-based, so no outsourced support. They also give discounts to charities on the percentage they take from ticket sales, which is a plus. Overall, I'm glad we chose them over other options. They're very serious about data protection, having emailed me thoroughly about GDPR compliance changes ahead of May 2018. I use TicketSource to help a local drama group sell tickets. The online aspect is incredibly useful, and the web interface is easy to navigate. We can generate seating plans and reports electronically instead of manually.

Owner

"Ideal for Small Venues!"

I appreciate the ability to add several users to a single account, giving everyone access while still keeping each person responsible for their own actions. The ticket printer option is quite troublesome. The interface looks nice, but it tends to glitch. I'm not entirely certain it's not my own fault, though. There are many excellent features and options. The price is unbeatable, so it's worth a shot. We recently started doing live shows, and this works perfectly for our small venue.

Bird-brain

"Spot on for Your Needs"

Fast to pick up, straightforward to grasp, and simple to pass on to others. Sometimes it can be sluggish, and occasionally there are too many steps in the process. It suits small and mid-sized theatres well, and it's straightforward to train volunteers and other staff. Its occasional slowness can make it tough to handle very popular shows, but those don't happen often. We can sell tickets live across multiple venues. No special printers are needed, so any computer and printer can be used. Plus, online customers can pick their own seats, which has boosted our ability to sell tickets.

Reviewer Demographics

Top Industries

No data available

Enterprise Readiness

PCI DSS

GDPR

Identity & Access

SSO✗ Not supported

RBAC✗

Audit Logs✗

Data Security

At restAES-256

In transitTLS 1.2+

Key mgmtVendor-managed

SLA & Availability

Uptime SLA99.9%

RPO—

RTO—

Pen test—

Compliance & Portability

Data residency—

Data export

Right to erasure✗

Integrations

Stripe

Process ticket payments securely via Stripe.

Third_Party < 1 hour

PayPal

Accept PayPal payments for ticket purchases.

Third_Party < 1 hour

QuickBooks

Sync sales data to QuickBooks for accounting.

Third_Party 1-2 hours

Mailchimp

Send marketing emails to ticket buyers via Mailchimp.

Third_Party < 1 hour

Google Analytics

Track website traffic and ticket sales with Google Analytics.

Third_Party < 1 hour

Zapier

Connect TicketSource to 5000+ apps via Zapier.

Third_Party 1-2 hours

Xero

Sync ticket sales and fees to Xero accounting software.

Third_Party 1-2 hours

Governance & Compliance

EU AI Act

No data available

Data Processing Agreement

No data available

Sub-processors

No data available

Right to Erasure

No data available

Change Notifications

No data available

NIST AI RMF

No data available

AiDOOS Managed Deployment

Deploy TicketSource in 72 hours

AiDOOS handles setup, CRM integration, SSO config, and user provisioning. Your team goes live — not your IT department.

Deployments

94%

Adoption rate

4.8/5

Post-deploy sat.

1-2 weeks

Time to value

Prerequisites

Active TicketSource account
Admin access
Valid payment gateway credentials

Configuration Options

Custom branding
Payment gateway setup
Integration with CRM

How TicketSource Compares

Product	AI & Analytics	Ease of Use	Enterprise Features	Pricing	Integrations	Mobile Experience	Quick Setup	Customer Support	Rating	Price/mo
T TicketSource This product	Good	Excellent	Fair	Good	Good	Good	Excellent	Excellent	★ 4.8	$Custom/user
EV Eventbrite	Good	Excellent	Good	Fair	Excellent	Excellent	Excellent	Good	—	$Custom/user
TM Ticketmaster	Good	Fair	Excellent	Poor	Good	Excellent	Fair	Good	—	$Custom/user
SG SeatGeek	Good	Good	Good	Fair	Good	Excellent	Good	Good	—	$Custom/user

Virtual Delivery Center · A new delivery category

A Virtual Delivery Center for TicketSource

Pre-vetted experts and AI agents in the loop, assembled as a delivery pod. Pay in Delivery Units — universal pricing across roles, seniority, and tech stacks. No hiring, no contracting, no procurement cycle.

Plans from $2,000 — Starter Pack, 10 Delivery Units, 90 days
Refundable on unused Delivery Units, anytime — no questions asked
Re-delivery guarantee on acceptance miss
Pre-flight delivery sizing — you see the plan before you commit

Get a delivery plan for TicketSource What’s a Virtual Delivery Center?

How a Virtual Delivery Center delivers TicketSource

Outcome-based delivery via AiDOOS’s VDC model. Why VDC vs traditional consulting? →

Outcome-Based

Pay for results, not hours

Milestone-Driven

Clear deliverables at each phase

Expert Network

Access to certified specialists

Implementation Timeline

Discover

Requirements & assessment

Integrate

Setup & data migration

Validate

Testing & security audit

Rollout

Deployment & training

Optimize

Performance tuning

Schedule a Meeting

Frequently Asked Questions

How does TicketSource pricing work?

TicketSource charges a per-ticket booking fee, which can be passed on to customers or absorbed by the organizer, with no monthly subscription for basic use.

Does TicketSource integrate with accounting software?

Yes, TicketSource offers integrations with popular accounting tools like QuickBooks and Xero to streamline financial reconciliation.

Can I sell tickets through multiple channels?

Yes, TicketSource allows you to sell tickets through your own website, a branded ticket page, and social media, with synced inventory across all channels.

Is there a mobile app for TicketSource?

TicketSource provides a responsive mobile-friendly ticketing page and a companion app for scanning tickets on-site.

How does AiDOOS help deploy TicketSource?

AiDOOS handles the technical setup and integration, ensuring TicketSource is live within 72 hours, with pre-configured payment gateways and CRM integration.

TicketSource

About TicketSource

Challenges It Solves

Use Cases

Theatre and Performing Arts

Festivals and Community Events

Sports and Clubs

Education and Non-profits

Pricing

Custom pricing — built for your team

Key Features

Event Creation & Management

Online Ticket Sales

Seating Maps

Box Office Reports

Attendee Management

Marketing Tools

What Reviewers Say AI-synthesized from 10 reviews

What works well

Common concerns

Reviews

Reviewer Demographics

Top Industries

Enterprise Readiness

Identity & Access

Data Security

SLA & Availability

Compliance & Portability

Integrations

Stripe

PayPal

QuickBooks

Mailchimp

Google Analytics

Zapier

Xero

Governance & Compliance

EU AI Act

Data Processing Agreement

Sub-processors

Right to Erasure

Change Notifications

NIST AI RMF

AiDOOS Managed Deployment

Deploy TicketSource in 72 hours

Prerequisites

Configuration Options

How TicketSource Compares

A Virtual Delivery Center for TicketSource

How a Virtual Delivery Center delivers TicketSource

Outcome-Based

Milestone-Driven

Expert Network

Implementation Timeline

Frequently Asked Questions

Quick Stats

Resources

Vendor

Get an Instant Proposal