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Taylor

Behind every great brand, there's Taylor.

AiDOOS Verified SAAS Marketing
☆☆☆☆☆ 0 reviews · 40,000+
Live in 72 hours
Pricing
Tailored to you
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Category
Marketing
Deployment
Hybrid
API Access
Yes
AiDOOS Deploy
72 hours

About Taylor

Taylor is a global printing and marketing services company that offers a comprehensive suite of solutions designed to help businesses build their brands and streamline their communications. With over 50 years of experience, Taylor provides state-of-the-art printing services including commercial print, book printing, gift cards, and lenticular printing. Their marketing solutions cover direct mail, omnichannel communications, promotional marketing, and customer communications management (CCM). Additionally, Taylor offers packaging and labeling, warehousing and fulfillment, and supply chain services, all integrated with technology platforms to maximize customer accessibility. Their CCM platform enables businesses to compose, deliver, and track secure customer communications across multiple channels, ensuring compliance and a seamless brand experience. Taylor's promotional products stores allow clients to create customized branded merchandise, boosting brand awareness and engagement. The company is trusted by over 40,000 companies and serves top-tier industries including financial services, healthcare, industrial, insurance, and retail. AiDOOS enhances Taylor's deployment and adoption by providing implementation services, integration support, and ongoing management, ensuring that Taylor's solutions are seamlessly integrated into the client's existing systems and workflows. With AiDOOS, businesses can maximize their ROI by leveraging Taylor's capabilities with expert guidance and tailored support.

Challenges It Solves

  • Managing complex customer communications across multiple channels while ensuring consistency and compliance.
  • Coordinating print, marketing, packaging, and fulfillment from multiple vendors leads to inefficiencies and increased costs.
  • Ensuring data security and regulatory compliance in customer communications.
  • Scaling promotional products and branded merchandise operations without significant overhead.

Screenshots

Taylor screenshot 1
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Use Cases

Marketing Campaigns

Use Taylor's direct mail and omnichannel solutions to execute targeted marketing campaigns that drive customer engagement.

Customer Communications

Deliver secure, personalized statements, bills, and notifications through Taylor's CCM platform across multiple channels.

Branded Merchandise

Create custom online stores with promotional products to enhance brand visibility and support employee recognition.

Supply Chain & Fulfillment

Leverage Taylor's warehousing and distribution network for efficient order fulfillment and print-on-demand services.

Pricing

Custom pricing — built for your team

Taylor pricing is tailored to your organisation's size, integrations, and requirements. AiDOOS generates your proposal instantly — scoped & ready in seconds.

Starter Business Enterprise
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💡 Pricing insight from reviewers: Custom enterprise pricing based on volume and services.

Key Features

Customer Communications Management (CCM)

Compose, deliver, and track customer communications with accuracy and security.

Direct Mail Automation

Automated direct mail services for targeted marketing campaigns.

Promotional Products Stores

Create branded company merchandise stores with real-time inventory and control.

Print Management

Outsource printing needs with a single partner for commercial print, packaging, and labels.

Warehousing & Fulfillment

Nationwide network for storage, distribution, and print-on-demand solutions.

Omnichannel Communications

Deliver consistent brand experiences across print, digital, and mobile channels.

What Reviewers Say

What works well

  • Comprehensive range of services including print, marketing, packaging, and fulfillment.
  • 50+ years of industry experience and trusted by leading brands.

Common concerns

  • Pricing is not transparent and requires contacting sales for quotes.
  • Primarily suited for mid-market and enterprise clients, potentially less accessible for small businesses.

Reviews

None
★★★☆☆
out of 5
By segment
Enterprise67%
Mid-Market33%
B
Business Development Manager, North American Financial Serives
"Speedy Product Rollout"
I appreciate this solution for how straightforward and practical it is. I'll definitely keep using it. Initially, setup was somewhat tricky, but with frequent use, it became second nature. It offers a highly secure environment and is simple to operate. We're leveraging it to improve brand management across our extensive organization.
E
Enterprise (> 1000 emp.)
"Ordering Branded Goods and Marketing Materials for Business"
The interface is clean and straightforward, much like any standard online store. It has a well-organized layout and simple order tracking. Overall, the product functions smoothly in every way. There are occasional moments when searching through the catalog takes a little longer than expected. We use it primarily for ordering marketing supplies.
D
Digital Head
"Dedicated to Making Customers Happy"
What stands out most about Taylor is their relentless focus on quality across the board. Whether it's the careful attention to every detail or their dedication to ensuring customers are satisfied, they truly excel. Their drive for innovation and constant improvement makes them an exceptional partner, always willing to exceed expectations and deliver great outcomes.

Reviewer Demographics

Top Industries

No data available

Enterprise Readiness

SOC 2 Type II
PCI DSS Level 1
HIPAA

Identity & Access

SSO SAML 2.0, OAuth 2.0
RBAC Role-based access control with custom roles and permissions.
Audit Logs 365-day retention

Data Security

At restAES-256
In transitTLS 1.2+
Key mgmtVendor-managed

SLA & Availability

Uptime SLA99.9%
RPO24h
RTO4h
Pen test

Compliance & Portability

Data residencyUS, Canada, UK
Data export PDF, CSV, XML
Right to erasure✓ Supported

Integrations

Salesforce

Integrates customer data for omnichannel communications and personalized marketing.

Third_Party 1-2 weeks ⇄ Bi-directional ⚡ AiDOOS Pre-wired

SAP

Connects with SAP systems for streamlined order management and fulfillment.

Third_Party 2-4 weeks ⇄ Bi-directional

Oracle

Integrates Oracle ERP for automated customer communications and document management.

Third_Party 2-4 weeks ⇄ Bi-directional

Shopify

Enables branded packaging, promotional products stores, and fulfillment integration.

Third_Party 1-2 weeks ⇄ Bi-directional ⚡ AiDOOS Pre-wired

HubSpot

Syncs marketing campaigns and customer data for omnichannel communication.

Third_Party < 1 week ⇄ Bi-directional

Marketo

Integrates for lead management and personalized multichannel campaigns.

Third_Party 1-2 weeks ⇄ Bi-directional

Governance & Compliance

EU AI Act

No data available

Data Processing Agreement

Data Processing Addendum DPA available

View DPA →

Sub-processors

Fully disclosed

View list →

Right to Erasure

✓ Supported

Change Notifications

Taylor will notify customers of material changes within 30 days.

NIST AI RMF

No data available

AiDOOS Managed Deployment

Deploy Taylor in 72 hours

AiDOOS handles setup, CRM integration, SSO config, and user provisioning. Your team goes live — not your IT department.

12
Deployments
94%
Adoption rate
4.8/5
Post-deploy sat.
4-8 weeks
Time to value

Prerequisites

  • Valid Taylor contract
  • Active subscription
  • Admin access to Taylor platform

Configuration Options

  • API key setup
  • Integration configuration
  • User role assignments

How Taylor Compares

Product AI & Analytics Ease of Use Enterprise Features Pricing Integrations Mobile Experience Quick Setup Customer Support Rating Price/mo
Taylor This product
Good Fair Excellent Fair Good Fair Fair Good $Custom/user
Quad/Graphics
Fair Fair Excellent Fair Fair Fair Fair Good $Custom/user
RR Donnelley
Fair Fair Excellent Fair Fair Fair Fair Good $Custom/user
Virtual Delivery Center · A new delivery category

A Virtual Delivery Center for Taylor

Pre-vetted experts and AI agents in the loop, assembled as a delivery pod. Pay in Delivery Units — universal pricing across roles, seniority, and tech stacks. No hiring, no contracting, no procurement cycle.

  • Plans from $2,000 — Starter Pack, 10 Delivery Units, 90 days
  • Refundable on unused Delivery Units, anytime — no questions asked
  • Re-delivery guarantee on acceptance miss
  • Pre-flight delivery sizing — you see the plan before you commit

How a Virtual Delivery Center delivers Taylor

Outcome-based delivery via AiDOOS’s VDC model.  Why VDC vs traditional consulting? →

Outcome-Based

Pay for results, not hours

Milestone-Driven

Clear deliverables at each phase

Expert Network

Access to certified specialists

Implementation Timeline

1
Discover
Requirements & assessment
2
Integrate
Setup & data migration
3
Validate
Testing & security audit
4
Rollout
Deployment & training
5
Optimize
Performance tuning
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Frequently Asked Questions

What types of companies does Taylor serve?
Taylor serves large enterprises and mid-market companies across industries including financial services, healthcare, retail, and manufacturing.
Does Taylor offer managed services?
Yes, Taylor provides hosted managed services for customer communications management, including print and mail, electronic delivery, and reporting.
Can Taylor integrate with our existing CRM or ERP?
Yes, Taylor offers integrations with systems like Salesforce, SAP, and Oracle to streamline data flow and omnichannel communications.
What security certifications does Taylor hold?
Taylor is SOC 2 Type II, PCI DSS Level 1, and HIPAA compliant for handling sensitive data.
Is Taylor suitable for small businesses?
Taylor primarily focuses on enterprise and mid-market clients due to its extensive print and fulfillment capabilities, but may have options for smaller businesses depending on needs.

Quick Stats

Rating
12
Deployments
72 hours
Live in
99.9%
Uptime SLA
Deployment Complexity
Moderate (3/5)
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Vendor

Taylor
Founded 1975 · 1001-5000 employees · Mankato, Minnesota, United States
Verified Vendor

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