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Support Board
Omnichannel Live Chat & Chatbot Platform for Modern Customer Support
About Support Board
Support Board is an omnichannel live chat and chatbot platform designed to help businesses deliver seamless, real-time customer engagement across websites, messaging apps, and digital channels. It combines live chat functionality with automated chatbot workflows to ensure efficient support resolution and enhanced customer experiences. The platform supports integration with popular messaging services, CRM systems, and ecommerce tools, allowing businesses to centralize customer communication within a unified interface. Support Board enables organizations to manage inquiries, automate responses, and escalate conversations to human agents when necessary—reducing wait times and improving satisfaction. With built-in chatbot automation, businesses can handle frequently asked questions, collect customer information, and provide 24/7 support coverage without increasing operational overhead. The platform is especially valuable for ecommerce stores and SaaS providers seeking to boost engagement and conversion rates while maintaining scalable support operations. When deployed through AiDOOS, Support Board becomes a governed customer engagement execution layer. AiDOOS manages system integration, automation flow optimization, agent workflow configuration, and KPI alignment—ensuring measurable improvements in response time, ticket resolution efficiency, and customer satisfaction metrics. Together, Support Board + AiDOOS enable businesses to scale real-time customer engagement intelligently and efficiently.
Challenges It Solves
- High volume of customer inquiries
- Delayed responses reduce satisfaction
- Limited 24/7 support availability
- Manual chat handling increases costs
- Disconnected communication channels reduce efficiency
Screenshots
Watch Demo
Use Cases
Ecommerce Customer Assistance
Provide real-time shopping support.
SaaS Product Support
Manage onboarding and technical inquiries.
Lead Generation & Pre-Sales Engagement
Capture and qualify website visitors.
Pricing
Pricing available on request
Support Board pricing is customized based on your team size, integrations, and requirements. AiDOOS will get you a scoped proposal — for free.
Key Features
Centralize customer conversations
Streamlined communicationAutomate repetitive queries
Lower operational costConnect customer data systems
Unified workflowsEnable efficient support teamwork
Faster resolutionsMeasure support effectiveness
Continuous improvementReviews
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Enterprise Readiness
Integrations
5 total appsCustomer data synchronization
Order and product information
Omnichannel engagement
Lead nurturing
Automated workflow triggers
AiDOOS Managed Deployment
Deploy Support Board in
AiDOOS handles setup, CRM integration, SSO config, and user provisioning. Your team goes live — not your IT department.
Prerequisites
Configuration Options
A Virtual Delivery Center for Support Board
Pre-vetted experts and AI agents in the loop, assembled as a delivery pod. Pay in Delivery Units — universal pricing across roles, seniority, and tech stacks. No hiring, no contracting, no procurement cycle.
- Plans from $2,000 — Starter Pack, 10 Delivery Units, 90 days
- Refundable on unused Delivery Units, anytime — no questions asked
- Re-delivery guarantee on acceptance miss
- Pre-flight delivery sizing — you see the plan before you commit
How a Virtual Delivery Center delivers Support Board
Outcome-based delivery via AiDOOS’s VDC model. Why VDC vs traditional consulting? →
Outcome-Based
Pay for results, not hours
Milestone-Driven
Clear deliverables at each phase
Expert Network
Access to certified specialists