StayNTouch

StayNTouch is a user-friendly cloud-based property management system (PMS) designed for modern hotels, resorts, and boutique properties to simplify operations, enhance guest experiences, and increase revenue. StayNTouch combines intuitive interfaces with powerful automation tools, enabling hotels to manage check-ins, room assignments, payments, and guest interactions seamlessly.

Its mobile-first approach allows staff to operate from anywhere and empowers guests with self-service options, creating a streamlined and personalized hospitality experience.

Key Features

1. Mobile-Friendly Operations

   • Staff can access the PMS from mobile devices to handle check-ins, check-outs, and room management on the go.

   • Guest self-service options through kiosks or mobile apps for check-in, room selection, and payment.

2. Simplified Front Desk Management

   • Automate room assignments, manage reservations, and handle guest requests with ease.

   • Drag-and-drop tools for scheduling, task allocation, and guest communications.

3. Integrated Payments

   • Secure payment processing with multiple methods, including mobile wallets, credit cards, and contactless payments.

4. Housekeeping and Task Management

   • Automate housekeeping assignments and track room status in real-time.

   • Manage maintenance tasks to ensure operational efficiency.

5. Guest Communication Tools

   • Integrated messaging system for personalized guest interactions before, during, and after their stay.

   • Automate upselling and promotional messages based on guest preferences.

6. Mobile Guest Experience

   • Enable guests to manage their bookings, request services, and communicate with the hotel via a dedicated app.

   • Keyless room entry with mobile key technology for a seamless experience.

7. Real-Time Reporting and Analytics

   • Track revenue, occupancy, and guest satisfaction metrics through customizable dashboards.

   • Access real-time insights for better operational and strategic decision-making.

8. Cloud-Based Infrastructure

   • Eliminate the need for on-premises hardware and enjoy always-on accessibility from anywhere.

   • Regular updates and scalability ensure future-ready performance.

9. Integration Ecosystem

   • Integrates seamlessly with a wide range of third-party tools, including channel managers, CRMs, and POS systems.

10. Customizable Workflows

    • Tailor workflows to match property-specific needs, from boutique hotels to multi-property operations.

Use Cases

1. Small and Boutique Hotels

   • Streamline operations with a simple, intuitive interface tailored to small teams.

2. Resorts and Spas

   • Manage reservations for rooms, spa treatments, and other amenities from a single platform.

3. Business Hotels

   • Optimize operations for quick turnarounds and cater to business travelers with self-service check-ins and automated billing.

4. Multi-Property Operations

   • Centralized management for multiple properties, ensuring consistency and streamlined workflows.

5. Extended-Stay Properties

   • Manage long-term bookings with automated invoicing and flexible check-in/check-out options.

Benefits

• Enhanced Guest Experience: Empower guests with mobile check-ins, keyless entry, and self-service options for a seamless stay.

• Operational Efficiency: Automate repetitive tasks like room assignments and housekeeping to save time and reduce errors.

• Revenue Growth: Increase upselling opportunities with targeted promotions and personalized guest communications.

• Scalability: Adaptable for properties of all sizes, from boutique hotels to large resorts.

• Cost Savings: Cloud infrastructure eliminates the need for expensive on-premises hardware and IT maintenance.

• Actionable Insights: Use real-time analytics to optimize operations and improve performance.

• Flexibility and Mobility: Operate your property from anywhere with mobile-enabled tools for staff and guests.

Ideal Users

• Independent Hotel Owners: For simplified property management and enhanced guest engagement.

• Hospitality Groups: To streamline operations across multiple properties while maintaining flexibility.

• Boutique and Lifestyle Hotels: To provide unique, high-touch guest experiences with minimal operational overhead.

• Resorts and Spas: For managing complex reservations and optimizing ancillary service revenues.

• Extended-Stay Operators: To handle long-term stays with efficiency and ease.

Schedule a Meeting to Avail the Services of StayNTouch

View Knowledge Base