Sprinto

What really stood out was how little we had to figure out ourselves. Our account manager, Shivang, had everything planned, so we always knew what was required and what came next, and nothing fell through the cracks. Compliance usually involves lots of back-and-forth and second-guessing, but this time it just flowed. It felt like having an experienced ally who ensured we didn't learn the hard way. Not much to complain about, honestly. If I had to nitpick, there are times the platform feels a bit rigid if you want to customize beyond the standard SOC 2 flow. But the default setup covered everything we needed, so it was more a minor observation than a real issue. SOC 2 has a reputation for being long, messy, and draining—and for good reason. We expected chaos. What we got was structure. Everything was centralized, auditor coordination was handled, and our team wasn't constantly pulled away from work. We reached compliance faster than expected, and more importantly, we now have a concrete asset for customer and partner trust discussions. That alone has been worth it.

The interface is simple yet comprehensive, onboarding via the portal and support was great, and it's highly customizable. It had all the integrations we needed for our main systems, pricing was exceptional, and the console and integrations performed well for our initial setup and ISO 27001:2022 audit. Our Customer Support Engineer, Joe Aksharan, did a fantastic job onboarding and supporting us through our successful certification in a complex, multi-platform environment with hybrid remote users. We're looking forward to more automated integrations for some software, especially Mosyle and 1Password, but they've confirmed they're actively working on them. This was our first automated compliance system, recommended by a vendor. We wanted a platform for quick and automated compliance, and Sprinto delivered with over 96% automation, and any manual compliance had excellent instructions and support went above and beyond.

Sprinto has greatly improved the structure of our compliance processes. Our account manager, Shivang, has been responsive whenever we needed help. There's not much to complain about. If anything, the initial setup and understanding of some workflows can take time, especially for team members who aren't heavily involved in compliance. More simplification and contextual guidance within the platform would make it even smoother. The platform helps clarify what needs attention, track evidence, and stay on top of ongoing requirements.

Our experience with Sprinto has been very positive, particularly during onboarding and audit preparation. The platform made the ISO 27001 process much more organized and manageable. A significant factor was Ritik Saxena's support. He was responsive, clear in his guidance, and helped us handle requirements without extra hassle. The onboarding sessions were practical and focused, and the audit prep was well-structured, giving us confidence. What impressed me most was the blend of automation and human support—the platform automates a lot, but having Ritik guiding us made a real difference. Overall, it's been a smooth partnership, and we look forward to continuing. One area for improvement: clearer guidance on specific infrastructure settings needed for compliance across different resource types. While the platform provides a solid framework, more explicit, context-specific recommendations would reduce guesswork and manual interpretation. Sprinto simplifies ISO 27001 compliance by centralizing evidence collection, control tracking, and audit readiness in one platform. It cuts down on manual coordination and ensures nothing is missed, helping us stay organized, speed up audit prep, and significantly reduce compliance time and overhead.

The onboarding process is very seamless. Their integrations cover about 97% of systems a company might use. The 'workflow checks' are more manual—you make a change and upload a document or screenshot as proof. After uploading, Sprinto verifies if all requirements are met; if not, it tells you what to adjust. That's really nice. The automated questionnaires need work. Everything looked great in the demo and on their website, but when I tried using an Excel file to auto-answer questions, many things failed. For example, when the Excel sheet has dropdown selections (yes/no/comment), it seems to struggle with those. I also expected better understanding of our company, policies, and past questionnaires to improve answers to new ones. Additionally, the user-friendliness was sometimes confusing. Overall, this part needs more refinement. It monitors our systems and shows what settings need changing across integrated systems. It also makes manual checks and document creation easy thanks to templates and tutorials. For automated checks, there are tutorials for every change needed. Even for smaller integrations, there's an up-to-date tutorial right on the platform. Overall, this ease of use is one of the fastest ways to get audit-ready and stay that way, so the next audit doesn't surprise you.

The highlight for us has been the amazing support from our Technical Account Manager, Rushdan Bijapure. As an early-stage startup working on SOC 2 Type 1 & Type 2, GDPR, and ISO 27001 all at once, we needed more than a dashboard—we needed someone to track what was pending on Sprinto's side and keep us on schedule with our open items. Rushdan has done exactly that. He proactively follows up on auditor questions, points out things we might overlook, and never leaves us waiting. When we encountered an issue with a control form being unresponsive, he quickly offered a workaround and a practical solution rather than leaving us stuck. On the platform side, Sprinto makes running multiple frameworks simultaneously truly manageable. The pre-built policy templates, especially for data classification, saved us a ton of work and gave auditors evidence they accepted directly. Continuous monitoring (like failing-check emails and PR review tracking) keeps compliance visible without manual chasing. Having auditors onboarded directly to the dashboard eliminates a lot of back-and-forth that would otherwise consume engineering time. There are a few minor UI quirks (one control form was unresponsive for us at one point), and some controls are complex enough that you really need TAM guidance to understand what's required versus optional. Fortunately, Rushdan has been so responsive that it hasn't slowed us down—though a bit more contextual in-product guidance for non-obvious controls would be helpful. We're a small engineering team pursuing SOC 2 (Type 1 & Type 2), GDPR, and ISO 27001 simultaneously with limited compliance resources. Sprinto serves as the central system that lets us run all three frameworks in parallel without dropping the ball. Specifically, it provided pre-built policies we could adapt, introduced us to auditors (Atom for SOC 2/GDPR, Intercert for ISO), gave auditors direct dashboard access, and flagged failing checks daily to prevent issues. Rushdan as our TAM ties everything together—without that level of partnership, doing three certifications concurrently at our stage wouldn't have been possible. The business impact is clear: GDPR readiness opens doors to EU clients, and SOC 2/ISO are essential for enterprise deals.

I appreciate that Sprinto's platform is straightforward and all-encompassing, covering everything I need while remaining flexible. The AI features that quickly supply the necessary info are nice. Also, our customer success manager, Shoaib, is fantastic and very supportive. Both the platform and the assistance have been outstanding. The cost is reasonable compared to the benefits, especially when contrasted with other data platforms like Vanta. The tasks feature is handy for quickly seeing what needs attention each week. The Sprinto app ensures our employees' setups are correct, and it's simple to use and beneficial. Even though setting up SOC2 or ISO is challenging, Sprinto makes it as effortless as possible. There's nothing negative to mention. Sprinto simplifies compliance by guiding us through necessary procedures and documentation, ensuring we stay audit-ready. It helped us get SOC 2 certified, which is the main advantage.

We achieved SOC 2 Type 1 audit in a very short period, and Sprinto made it happen. The platform is easy to navigate, thorough, and well-organized—obviously designed by people who understand real-world compliance, not just theory. But the standout was the support. Shruti guided us through everything with a dedication I've rarely seen in onboarding or post-sales. She was always reachable, proactive, and truly committed to helping us succeed. Some integrations didn't work seamlessly—specifically Microsoft 365 and Dr. Sprinto required manual workarounds to get the evidence properly recognized. That wasn't a dealbreaker, but it did add some friction to an otherwise smooth experience. As a young B2B SaaS company, SOC 2 felt like a big lift—complex, time-consuming, and tricky without a compliance team. Sprinto solved that perfectly. It provided a clear path, visibility into what was done and what remained, and let us manage everything without hiring a compliance specialist. The result: we finished Type 1 faster than anticipated and can now leverage it commercially with enterprise clients.

We just finished our HIPAA compliance process with Sprinto's help, and the whole experience was smooth, organized, and well-guided. A big thank-you to Ritik Saxena for his constant support. He was helpful, patient, and quick to respond to our questions, clarifying doubts, walking us through the workflows, and explaining the compliance documentation and evidence requirements. The Sprinto platform is neat and user-friendly, making it easy to monitor compliance requirements, upload evidence, complete workflows, and see progress clearly. Overall, we had a very favorable experience and really value Ritik's help in getting Villageminds through HIPAA successfully. Thanks again to Ritik and the Sprinto team. I didn't encounter any issues while using Sprinto, and it's helping us stay compliant in the Pharma Domain.

Sprinto offers a decent set of compliance checks, recurring reminders, and historical records needed to get through a SOC 2 audit. The initial twelve months of onboarding went smoothly. However, after the first year, our overall satisfaction declined. A number of key integrations are not supported, such as Microsoft Sentinel and Microsoft Defender for Cloud. Additionally, there are timing problems with the periodic checks; for instance, failed checks for security training appeared two months past the due date. Dr. Sprinto is also not dependable—it frequently fails to automatically send telemetry from team computers, making the process manual as we have to chase people to restore reporting. To make matters worse, support doesn't seem to acknowledge these issues. Simple questions can take up to two weeks for a response, and typically the reply states that everything is fine on their end and the problem is ours. Timely collection of evidence for the SOC 2 audit.