Pricing For Talent RAMP
Login Free Trial
SMTP.com ★ 3.3 · 42 reviews
Schedule Meeting
Marketplace › Marketing › SMTP.com  · SMTP.com alternatives

SMTP.com

High deliverability email marketing and SMTP relay service

AiDOOS Verified SAAS Marketing
3.3 ★★★☆☆ 42 reviews
Live in 72 hours
Pricing
Tailored to you
AiDOOS generates your proposal instantly — scoped & ready in seconds
Schedule Meeting
Category
Marketing
Deployment
Cloud (SaaS)
API Access
Yes
AiDOOS Deploy
72 hours

About SMTP.com

SMTP.com is an email deliverability service that provides a reliable SMTP relay for sending high volumes of transactional and marketing emails. It offers tools to improve email deliverability, including dedicated IP addresses, email analytics, and domain authentication. The platform is designed for businesses that need to ensure their emails reach the inbox, with features like real-time analytics, bounce handling, and list management. SMTP.com integrates with various email platforms and offers a scalable infrastructure to handle large sending volumes. AiDOOS enhances deployment and adoption by streamlining integration with existing systems, providing automated setup, and offering comprehensive support for email marketing campaigns. With AiDOOS, businesses can quickly configure SMTP.com, monitor performance, and optimize deliverability to maximize the impact of their email marketing efforts.

Challenges It Solves

  • Improving email deliverability rates
  • Managing high-volume email sending
  • Monitoring and maintaining sender reputation
  • Ensuring transactional email reliability

Screenshots

SMTP.com screenshot 1
SMTP.com screenshot 1 SMTP.com screenshot 2 SMTP.com screenshot 3 SMTP.com screenshot 4

Use Cases

Marketing Campaigns

Send promotional emails and newsletters with high deliverability.

Transactional Emails

Send order confirmations, password resets, and other automated emails.

Event Notifications

Send reminders and alerts for events and appointments.

E-commerce Communications

Send cart abandonment emails, order updates, and shipping notifications.

Pricing

Custom pricing — built for your team

SMTP.com pricing is tailored to your organisation's size, integrations, and requirements. AiDOOS generates your proposal instantly — scoped & ready in seconds.

Starter Business Enterprise
Schedule a Meeting
💡 Pricing insight from reviewers: SMTP.com offers tiered pricing based on email volume, with a free trial for new users.

Key Features

SMTP Relay Service

Reliable relay for sending high volumes of email.

Email Analytics

Real-time tracking of opens, clicks, bounces, and more.

Dedicated IPs

Options for dedicated IP addresses to improve sender reputation.

Domain Authentication

Set up SPF, DKIM, and DMARC to authenticate emails.

Bounce Management

Automatic handling of hard and soft bounces.

API Access

Programmatic sending and integration with custom applications.

What Reviewers Say AI-synthesized from 42 reviews

What works well

  • High deliverability rates as praised by users.
  • Easy to use and set up.
  • Detailed reporting features help optimize campaigns.

Common concerns

  • Pricing may be higher than some competitors.
  • Advanced features may require technical knowledge.

Reviews

42 verified reviews
3.3
★★★☆☆
out of 5 · 42 reviews
By segment
Enterprise7%
Mid-Market93%
R
Recruitment Associate
"A Tool to Prevent Spam"
It helps weed out fake email IDs, making campaigns more efficient and foolproof. Integration is also straightforward. Pricing could be a bit lower, but technically it seems okay. It makes running campaigns easier and provides detailed metrics for reference.
M
Mid-Market (51-1000 emp.)
"A Solid Tool for Your Email Needs"
This is an excellent email service for business, with great delivery rates and both API and resources. I've had issues with certain domains, and the support team could be more transparent. It helps prevent our emails from ending up in spam. Its effective operation has improved our lead generation.
P
Product manager
"Top Email Platform for Marketing ROI"
SMTP helps me get higher delivery rates without emails going to spam or promotional folders. Its interface is easy to use. It's the best platform for reducing spam, and I haven't found any downsides yet. It also lets me track all email events easily on a single dashboard.
H
Human Resources Manager - Shriram Group
"The Best Tool for Targeted Email Marketing"
SMTP is really useful for sending emails to specific audiences more effectively, and it has a better delivery rate than other options. So far, we haven't had any major problems with SMTP; it's been working well. It helps us communicate with genuine or valid email addresses. SMTP is helping us increase profits by delivering a better ROI.
S
Small-Business (50 or fewer emp.)
"Learning to Boost My Skills and Knowledge"
I've gained insights into the latest industry trends and how to succeed in a competitive market. Not everything is perfect, though. Some presenters get too detailed, making it hard to follow. The presentations could be shorter to get better reviews. If you're having SMTP or email issues, it might be due to configuration mistakes, network problems, or server troubles. SMTP ensures emails are transmitted reliably across different servers and networks.
C
Chief Manager - Digital Marketing
"The Ultimate Spam Filter for Emails"
SMTP has been a huge help for my team in filtering out spam email addresses and making sure our mailers reach the right, potential contacts. Thanks to this, we've been able to run campaigns effectively and see better outcomes. We haven't had any negative experiences with SMTP so far. Everything's been smooth, and we hope it stays that way. We used to struggle to reach valid emails and avoid spam IDs, but with SMTP, we've managed to filter those out easily.
L
Lead Generation Executive
"Excellent Deliverability, But Customer Service Is a Mixed Bag"
SMTP.com offers a robust email relay service with outstanding deliverability, making it perfect for businesses that send large volumes of emails. However, inconsistent customer service and higher costs for low-volume users could be off-putting. Think about your email volume and how much support you need before deciding. It's cost-effective for high-volume senders, but if you only send a few thousand emails a month, the price might be steep. There are more affordable options for smaller volumes. One of the biggest hurdles for businesses is ensuring emails land in inboxes and not spam folders. SMTP.com solves that with dedicated, whitelisted IPs and solid infrastructure, which boosts delivery rates.
S
Senior Developer
"Pure Stealing"
The service itself was okay, but there were plenty of issues. They require 30 days' notice to cancel—something I've never seen with a service company. So if you decide one day you don't need them anymore and cancel, you'd think you might not get a refund for the current month, but you definitely wouldn't expect to be charged an extra 30 days for the next month. What's that for? They're essentially stealing an extra month from you. I canceled on October 2nd, so not only did I miss out on a prorated refund for October (that's fine), but they wanted to charge me for the whole of November. Again, for what? So I canceled my credit card to stop them. Beware—you'll always have to pay an extra 30 days no matter when you cancel. That's 100% theft and a sneaky practice. I used it for SMTP and will never go back.
F
Founder CEO
"Watch Out for the Auto-Renewal Trap"
It worked okay when we used it—nothing fancy, just got the job done. The problem is that renewal happens automatically, and they don't send any email to warn you. You're just expected to remember that you must give 30 days' notice. So, they take the payment, then I cancel, realizing I don't even use the service. Smtp (actually SMTP) says because I missed the 30-day window, they'll charge me for the entire year. I've canceled since I'm not using it! So SMTP gets to enjoy 11 months of my money for nothing! I was only using it for sending mass emails.
S
Small-Business (50 or fewer emp.)
"Incompetence at Its Worst: SMTP.com Is a Disaster to Avoid"
Not a single positive thing. Do not engage with this company. If it were possible, I would rate them below zero, because this has been the worst, most inept, and most maddening experience I've ever had with any business. Their entire operation is laughable, and it's shocking they're still around. To start, their servers are practically non-existent. You pay them to send emails quickly and reliably, but they can't get that fundamental part right. Emails that are vital to business get stuck for hours, sometimes longer. For a company whose only job is email delivery, that's completely unacceptable. The portal is a mess too—full of bugs, sluggish, and constantly breaking, like the developers abandoned it halfway. I've been locked out multiple times, once for months, with zero support from their team. Their site is full of errors, and using it feels like a punishment. The worst part? They upgraded my plan without asking and started charging me over $600 monthly. When I tried to cancel in March 2024, they took a month to respond, even after I sent seven follow-ups. When they finally got back, they gave me a ridiculous excuse about needing 30 days' notice. It took them over a month to reply, yet they still wouldn't cancel right away, pushing it another month. Even after that, they kept billing me. Now it's August, and they're still charging me for a service I canceled months ago. SMTP.com is the definition of incompetence, greed, and neglect. They don't care about their customers, and their practices are questionable at best. This isn't just a bad company; it's a risk to any business needing reliable email. There are plenty of better alternatives that actually appreciate customers and deliver what they promise. Stay far away from SMTP.com—your business deserves better. They can't fix any problem even if their lives depended on it. Simply dumb and incapable!

Reviewer Demographics

Top Industries

No data available

Company Size

No data available

Enterprise Readiness

SOC 2 Type II
GDPR

Identity & Access

SSO Okta, Azure AD, Google Workspace
RBAC Role-based access control with custom roles.
Audit Logs

Data Security

At restAES-256
In transitTLS 1.2+
Key mgmtVendor-managed

SLA & Availability

Uptime SLA99.9%
RPO
RTO
Pen test

Compliance & Portability

Data residencyUS, EU
Data export CSV, JSON
Right to erasure✓ Supported

Integrations

Salesforce

Sync email campaign data and manage leads within Salesforce.

Native 1-2 hours ⇄ Bi-directional ⚡ AiDOOS Pre-wired

HubSpot

Integrate SMTP.com with HubSpot to automate email marketing workflows.

Native 1-2 hours ⇄ Bi-directional ⚡ AiDOOS Pre-wired

Zapier

Connect SMTP.com to 5000+ apps via Zapier triggers and actions.

Third_Party < 1 hour ⚡ AiDOOS Pre-wired

WooCommerce

Send transactional and marketing emails from WooCommerce stores.

Native < 1 hour

Shopify

Integrate SMTP.com to send order confirmations and newsletters.

Native < 1 hour

Mailchimp

Use SMTP.com as a reliable sending infrastructure for Mailchimp campaigns.

Third_Party 1-2 hours

ActiveCampaign

Connect SMTP.com to ActiveCampaign for automated email sends.

Third_Party 1-2 hours

WordPress

Use SMTP.com plugin to ensure reliable delivery of WordPress emails.

Native < 1 hour ⚡ AiDOOS Pre-wired

Governance & Compliance

EU AI Act

No data available

Data Processing Agreement

Standard Contractual Clauses DPA available

View DPA →

Sub-processors

Fully disclosed

View list →

Right to Erasure

✓ Supported

Change Notifications

30 days notice

NIST AI RMF

No data available

AiDOOS Managed Deployment

Deploy SMTP.com in 72 hours

AiDOOS handles setup, CRM integration, SSO config, and user provisioning. Your team goes live — not your IT department.

12
Deployments
94%
Adoption rate
4.8/5
Post-deploy sat.
1-2 weeks
Time to value

Prerequisites

  • Active SMTP.com account
  • Domain verification
  • API credentials

Configuration Options

  • SMTP relay settings
  • Webhook endpoints
  • Email template customization

How SMTP.com Compares

Product AI & Analytics Ease of Use Enterprise Features Pricing Integrations Mobile Experience Quick Setup Customer Support Rating Price/mo
SMTP.com This product
Good Good Good Fair Good Fair Good Good ★ 3.3 $Custom/user
SendGrid
Good Good Excellent Good Excellent Good Excellent Good $19.95/user
Mailgun
Good Good Excellent Fair Good Poor Good Good $35/user
Amazon SES
Fair Fair Excellent Excellent Excellent Fair Fair Good $Custom/user
Virtual Delivery Center · A new delivery category

A Virtual Delivery Center for SMTP.com

Pre-vetted experts and AI agents in the loop, assembled as a delivery pod. Pay in Delivery Units — universal pricing across roles, seniority, and tech stacks. No hiring, no contracting, no procurement cycle.

  • Plans from $2,000 — Starter Pack, 10 Delivery Units, 90 days
  • Refundable on unused Delivery Units, anytime — no questions asked
  • Re-delivery guarantee on acceptance miss
  • Pre-flight delivery sizing — you see the plan before you commit

How a Virtual Delivery Center delivers SMTP.com

Outcome-based delivery via AiDOOS’s VDC model.  Why VDC vs traditional consulting? →

Outcome-Based

Pay for results, not hours

Milestone-Driven

Clear deliverables at each phase

Expert Network

Access to certified specialists

Implementation Timeline

1
Discover
Requirements & assessment
2
Integrate
Setup & data migration
3
Validate
Testing & security audit
4
Rollout
Deployment & training
5
Optimize
Performance tuning
Schedule a Meeting

Frequently Asked Questions

How does SMTP.com ensure high deliverability?
SMTP.com uses dedicated IPs, authentication protocols (SPF, DKIM, DMARC), and real-time monitoring to maximize email deliverability. AiDOOS can assist with configuration and best practices.
Does SMTP.com support transactional emails?
Yes, SMTP.com supports transactional emails via its REST API and SMTP relay, ensuring reliable delivery for password resets, order confirmations, and more.
Can SMTP.com handle large volume email sending?
Yes, SMTP.com is designed for high-volume sending, offering scalable infrastructure and 24/7 support for enterprise needs.
Does SMTP.com provide detailed analytics?
Yes, SMTP.com offers real-time analytics and reporting, including open rates, click-throughs, bounces, and engagement tracking.
Is SMTP.com compliant with GDPR?
Yes, SMTP.com is GDPR compliant and provides tools to manage data subject requests and consent.
How does AiDOOS streamline SMTP.com deployment?
AiDOOS pre-configures integrations, provides expert setup, and ensures seamless integration with your CRM and marketing stack, reducing deployment time to under 72 hours.

Quick Stats

★ 3.3
Rating
12
Deployments
72 hours
Live in
99.9%
Uptime SLA
Deployment Complexity
Easy (2/5)
Schedule a Meeting

Vendor

Ziff Davis
New York
Verified Vendor

Get an Instant Proposal

You'll get a structured implementation plan — scope, timeline, and cost — in seconds.