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SMS Ninja (formerly: Lead Manager Ninja)
SMS App for Salesforce | Send SMS, Whatsapp From Salesforce
About SMS Ninja (formerly: Lead Manager Ninja)
SMS Ninja is a Salesforce-native multichannel messaging application developed by Ksolves India Limited. It allows businesses to send SMS, WhatsApp, email, MMS, and messages via Facebook Messenger and Telegram directly from within Salesforce. The app centralizes customer communication in an all-in-one inbox, ensuring no missed messages and improving response times. Key features include drip campaigns, bulk SMS, email templates, short links, AI-powered responses, a Ninjabot for automated replies, and an event dashboard for reminders. SMS Ninja emphasizes data privacy with 100% data security, as it does not use its own servers, and offers 24x7 support and lifetime refunds. With flexible pricing starting at $7 per user per month and an unlimited package at $449 per company per month, it caters to businesses of all sizes. AiDOOS enhances deployment by simplifying the adoption process, providing guided setup, integration support, and continuous monitoring to ensure seamless integration with existing Salesforce workflows.
Challenges It Solves
- Fragmented customer communication across multiple channels
- Missing lead response times
- Lack of centralized inbox for tracking conversations
- Low engagement due to impersonal messaging
Screenshots
Use Cases
Sales Automation
Automatically send personalized SMS and WhatsApp messages to leads and customers, improving engagement and conversion.
Customer Support
Provide timely support through a unified inbox that aggregates all customer messages across channels.
Marketing Campaigns
Execute bulk SMS and drip campaigns to nurture prospects and retain customers.
Pricing
- SMS
- Message Templates
- Bulk SMS
- SMS
- Message Templates
- Bulk SMS
- Drip Campaign
- Ninjabot
- SMS
- Message Templates
- Bulk SMS
- Drip Campaign
- Ninjabot
- SMS Inbox
- 5 Facebook Pages
Key Features
Engage customers via SMS, WhatsApp, Email, MMS, Telegram, and Facebook Messenger from one platform.
Centralized inbox to view and manage all conversations from different channels.
Automated sequences of messages to nurture leads and customers.
Personalized responses using AI to enhance customer interactions.
Automated reminders for important client events like birthdays and anniversaries.
Create shortened URLs to track engagement and click-through rates.
What Reviewers Say
What works well
- 100% data privacy as it does not use its own servers.
- Multichannel support including SMS, WhatsApp, email, and more.
- 24x7 customer support and lifetime refunds.
Common concerns
- Limited to Salesforce users; requires Salesforce subscription.
- Pricing can be complex with multiple bundles and per-user fees.
Reviews
Enterprise Readiness
Identity & Access
Data Security
SLA & Availability
Compliance & Portability
Integrations
Salesforce
Native integration to send SMS, WhatsApp, and other messages directly from Salesforce records.
Send and receive WhatsApp messages from within Salesforce.
In-app email composition and tracking within Salesforce.
MMS
Send multimedia messages as part of the multichannel support.
Facebook Messenger
Engage with leads and customers via Facebook Messenger from Salesforce.
Telegram
Send messages and manage conversations via Telegram within Salesforce.
Bulk SMS
Send bulk SMS campaigns to large audiences directly from Salesforce.
AI Features
AI-powered personalized responses and automation capabilities.
Governance & Compliance
EU AI Act
No data available
Data Processing Agreement
No data available
Sub-processors
No data available
Right to Erasure
No data available
Change Notifications
No data available
NIST AI RMF
No data available
AiDOOS Managed Deployment
Deploy SMS Ninja (formerly: Lead Manager Ninja) in 72 hours
AiDOOS handles setup, CRM integration, SSO config, and user provisioning. Your team goes live — not your IT department.
Prerequisites
- Salesforce account
- API credentials for messaging channels (e.g., WhatsApp Business API)
- Minimum permissions to install managed packages
Configuration Options
- Connect Salesforce org via OAuth
- Set up WhatsApp Business API connection
- Configure inbox and channel preferences
How SMS Ninja (formerly: Lead Manager Ninja) Compares
| Product | AI & Analytics | Ease of Use | Enterprise Features | Pricing | Integrations | Mobile Experience | Quick Setup | Customer Support | Rating | Price/mo |
|---|---|---|---|---|---|---|---|---|---|---|
|
S
SMS Ninja (formerly: Lead Manager Ninja) This product
|
Good | Excellent | Good | Excellent | Excellent | Fair | Excellent | Excellent | — | $7/user |
|
SF
Salesforce SMS Apps (e.g., Messaging from Salesforce)
|
Good | Excellent | Excellent | Good | Excellent | Good | Excellent | Excellent | — | $Custom/user |
|
TW
Twilio (SendGrid, Flex)
|
— | $Custom/user | ||||||||
|
MM
MessageMedia
|
— | $Custom/user |
A Virtual Delivery Center for SMS Ninja (formerly: Lead Manager Ninja)
Pre-vetted experts and AI agents in the loop, assembled as a delivery pod. Pay in Delivery Units — universal pricing across roles, seniority, and tech stacks. No hiring, no contracting, no procurement cycle.
- Plans from $2,000 — Starter Pack, 10 Delivery Units, 90 days
- Refundable on unused Delivery Units, anytime — no questions asked
- Re-delivery guarantee on acceptance miss
- Pre-flight delivery sizing — you see the plan before you commit
How a Virtual Delivery Center delivers SMS Ninja (formerly: Lead Manager Ninja)
Outcome-based delivery via AiDOOS’s VDC model. Why VDC vs traditional consulting? →
Outcome-Based
Pay for results, not hours
Milestone-Driven
Clear deliverables at each phase
Expert Network
Access to certified specialists