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SmartConvo
Enterprise knowledge at your fingertips through secure AI conversation
About SmartConvo
SmartConvo is an advanced AI-powered knowledge management platform that transforms how enterprises access and leverage internal data. By integrating seamlessly with proprietary organizational information repositories, SmartConvo enables teams to retrieve instant, accurate answers through natural language conversations—eliminating time spent searching across fragmented systems. The platform combines conversational AI with enterprise-grade security, ensuring business-critical insights remain confidential while maximizing knowledge accessibility across departments. SmartConvo accelerates decision-making by democratizing access to institutional knowledge, reducing information silos, and improving team productivity. When deployed through AiDOOS, SmartConvo benefits from enhanced governance frameworks, optimized scaling across distributed teams, and streamlined integration with existing enterprise systems. AiDOOS's marketplace approach ensures faster implementation, reduced integration overhead, and access to complementary AI and analytics tools—enabling organizations to build comprehensive knowledge ecosystems while maintaining security and compliance standards.
Challenges It Solves
- Teams waste hours searching fragmented data sources for answers
- Critical institutional knowledge is siloed across departments and systems
- Inconsistent or inaccurate information slows decision-making processes
- Data security concerns limit knowledge sharing and accessibility
- Legacy systems lack intelligent search and retrieval capabilities
Use Cases
Customer Support Intelligence
Support teams access comprehensive product knowledge and customer history instantly, providing faster resolution times and improved customer satisfaction.
Legal and Compliance Research
Legal departments instantly retrieve relevant case law, contracts, and regulatory information from proprietary databases while maintaining confidentiality and audit trails.
Sales Enablement
Sales teams access competitive intelligence, customer context, and product information on-demand to personalize pitches and close deals faster.
Onboarding and Training
New employees access organizational knowledge, best practices, and procedural information through conversational queries, accelerating time-to-productivity.
Research and Development
R&D teams quickly locate prior research, patents, and experimental data to inform new development initiatives and avoid duplicate work.
Pricing
Pricing available on request
SmartConvo pricing is customized based on your team size, integrations, and requirements. AiDOOS will get you a scoped proposal — for free.
Key Features
Ask questions in plain language, get instant answers
Eliminates technical barriers to knowledge accessConnect to proprietary systems while maintaining confidentiality
Enables comprehensive knowledge base without security compromisesGranular permissions ensure appropriate information visibility
Maintains compliance while maximizing team productivityAI-powered responses with source attribution
Reduces query response time from hours to secondsUnified interface across multiple data repositories
Eliminates need to switch between systemsComplete visibility into all knowledge access and queries
Ensures regulatory compliance and data governanceReviews
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Enterprise Readiness
Integrations
7 total appsConnect enterprise document repositories and content libraries for unified knowledge access
Integrate CRM data to provide customer context and sales intelligence within SmartConvo conversations
Connect team documentation and wikis for centralized knowledge retrieval across departments
Embed SmartConvo answers directly in Slack workflows for seamless team collaboration
Access project information, issue history, and technical documentation through natural language queries
Sync enterprise identities for role-based access control and compliance management
Connect ITSM knowledge base and incident records for faster IT support and resolution
AiDOOS Managed Deployment
Deploy SmartConvo in
AiDOOS handles setup, CRM integration, SSO config, and user provisioning. Your team goes live — not your IT department.
Prerequisites
Configuration Options
A Virtual Delivery Center for SmartConvo
Pre-vetted experts and AI agents in the loop, assembled as a delivery pod. Pay in Delivery Units — universal pricing across roles, seniority, and tech stacks. No hiring, no contracting, no procurement cycle.
- Plans from $2,000 — Starter Pack, 10 Delivery Units, 90 days
- Refundable on unused Delivery Units, anytime — no questions asked
- Re-delivery guarantee on acceptance miss
- Pre-flight delivery sizing — you see the plan before you commit
How a Virtual Delivery Center delivers SmartConvo
Outcome-based delivery via AiDOOS’s VDC model. Why VDC vs traditional consulting? →
Outcome-Based
Pay for results, not hours
Milestone-Driven
Clear deliverables at each phase
Expert Network
Access to certified specialists