★ 4.7 · 89 reviews
SimpleTix
Ticketing, simplified.
About SimpleTix
SimpleTix is an all-in-one ticketing and registration platform tailored for small to medium-sized events, including concerts, festivals, in-person, virtual, and hybrid gatherings. The platform offers a comprehensive suite of features without tier restrictions: unlimited ticket types, flexible fee handling, mobile QR tickets, promo codes, quantity discounts, restricted access, and support for general admission, reserved seating, season passes, and flex passes. SimpleTix stands out with its transparent pricing—charging only a per-ticket fee of 79¢ + 2% for online sales (capped at $9.99) and 25¢ for in-person box office sales, with free event tickets at no cost for general admission. It integrates seamlessly with Square for payments and point-of-sale, provides a mobile organizer app for scanning and check-in, and includes real-time analytics and promotional tools. With a 4.7/5 rating from over 100 reviews, users consistently praise its ease of use and exceptional customer support. SimpleTix helps organizations scale efficiently, manage multiple events, and save significantly compared to competitors like Eventbrite. Through AiDOOS, businesses can enhance deployment by leveraging expert integration, customization, and ongoing support to maximize the platform's capabilities.
Challenges It Solves
- High ticketing fees that eat into revenue for event organizers
- Complex software that is difficult to set up and use
- Lack of flexible features like reserved seating or timed entry
- Poor customer support leaving organizers without help
- Hidden costs or mandatory subscriptions
Use Cases
General Admission Events
Host concerts, festivals, and one-day events with capacity limits, timed entry, and multiple ticket types.
Reserved Seating Events
For theaters and stadiums requiring custom seat maps and seat selection.
Free Events
Promote and manage free events without any service fees, ideal for community gatherings.
Hybrid Events
Support both in-person and virtual attendees with webinars and online registration.
Pricing
Custom pricing — built for your team
SimpleTix pricing is tailored to your organisation's size, integrations, and requirements. AiDOOS generates your proposal instantly — scoped & ready in seconds.
Key Features
Create as many ticket types as needed—early bird, VIP, child, etc.
Pass fees to buyers, absorb them, or set a custom service fee.
Every ticket includes a scannable QR code delivered via email.
Create single-use, bulk-generated, or imported promo codes with custom rules.
Build custom seating charts and let buyers choose exact seats at checkout.
Scan tickets, sell at the gate, and manage admissions with the SimpleTix Organizer App.
What Reviewers Say AI-synthesized from 89 reviews
What works well
- Excellent customer support that is quick and helpful, often going above and beyond.
- Platform is easy to use and intuitive, even for first-time event organizers.
- Transparent pricing with low fees compared to competitors like Eventbrite.
- Highly customizable with flexible features such as unlimited ticket types and custom seating.
Common concerns
- No native PayPal integration, which may be a limitation for some organizers.
- Some users report limited customization options for reports and invoices.
- The platform may not be as widely recognized as larger competitors like Eventbrite.
Reviews
89 verified reviewsEnterprise Readiness
Identity & Access
Data Security
SLA & Availability
Compliance & Portability
Integrations
Square
Integrate on-site purchases with Square readers and Square Stand.
Stripe
Process online payments and connect for payouts.
Authorize.net
Alternative payment gateway for online transactions.
Zoom
Enable webinar mode for virtual events.
Star Micronics Printers
Support for on-site printing with Star Boca and other Star Bluetooth printers.
Governance & Compliance
EU AI Act
No data available
Data Processing Agreement
No data available
Sub-processors
No data available
Right to Erasure
No data available
Change Notifications
No data available
NIST AI RMF
No data available
AiDOOS Managed Deployment
Deploy SimpleTix in 72 hours
AiDOOS handles setup, CRM integration, SSO config, and user provisioning. Your team goes live — not your IT department.
Prerequisites
- Active SimpleTix account
- Payment processor configured (Square or Stripe)
- Admin access to event settings
Configuration Options
- Payment gateway selection
- Ticket fee handling preferences
- Custom branding and event settings
How SimpleTix Compares
| Product | AI & Analytics | Ease of Use | Enterprise Features | Pricing | Integrations | Mobile Experience | Quick Setup | Customer Support | Rating | Price/mo |
|---|---|---|---|---|---|---|---|---|---|---|
|
S
SimpleTix This product
|
Good | Excellent | Good | Excellent | Good | Excellent | Excellent | Excellent | ★ 4.7 | $Custom/user |
|
EV
Eventbrite
|
Good | Good | Excellent | Fair | Good | Good | Good | Good | — | $Custom/user |
|
TL
TicketLeap
|
Fair | Good | Fair | Good | Fair | Good | Good | Good | — | $Custom/user |
|
BP
Brown Paper Tickets
|
Fair | Good | Fair | Good | Fair | Fair | Good | Good | — | $Custom/user |
A Virtual Delivery Center for SimpleTix
Pre-vetted experts and AI agents in the loop, assembled as a delivery pod. Pay in Delivery Units — universal pricing across roles, seniority, and tech stacks. No hiring, no contracting, no procurement cycle.
- Plans from $2,000 — Starter Pack, 10 Delivery Units, 90 days
- Refundable on unused Delivery Units, anytime — no questions asked
- Re-delivery guarantee on acceptance miss
- Pre-flight delivery sizing — you see the plan before you commit
How a Virtual Delivery Center delivers SimpleTix
Outcome-based delivery via AiDOOS’s VDC model. Why VDC vs traditional consulting? →
Outcome-Based
Pay for results, not hours
Milestone-Driven
Clear deliverables at each phase
Expert Network
Access to certified specialists