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Sansan ★ 4.5 · 17 reviews
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Sansan

Manage your contacts, maximize your business

AiDOOS Verified SAAS Marketing
4.5 ★★★★☆ 17 reviews · 10,000+ companies
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Category
Marketing
Deployment
Cloud (SaaS)
API Access
Yes
AiDOOS Deploy
72 hours

About Sansan

Sansan is a cloud-based solution that digitally transforms sales by centralizing business card data, contact information, and sales history into a shareable database. It enables organizations to manage and leverage customer information across the entire company, uncovering new opportunities and reducing costs. With proprietary AI and human data entry, Sansan digitizes business cards with high accuracy, supports multiple languages, and provides tools for activity management, marketing, and integration with external systems like SFA and CRM. The platform allows users to scan, accumulate, and share contact data, visualize relationships, and improve sales proposals. AiDOOS enhances deployment and adoption by offering specialized expertise and implementation services, ensuring seamless integration and maximizing the value derived from Sansan's capabilities.

Challenges It Solves

  • Fragmented customer data across individuals and departments
  • Inefficient management of business cards and contacts
  • Lack of visibility into sales activities and customer interactions
  • Difficulty sharing customer information across teams and locations

Screenshots

Sansan screenshot 1
Sansan screenshot 1 Sansan screenshot 2 Sansan screenshot 3 Sansan screenshot 4 Sansan screenshot 5 Sansan screenshot 6 Sansan screenshot 7 Sansan screenshot 8

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Sansan — Product Overview

Use Cases

Centralized Contact Management

Manage all business cards and contact information in one place, eliminating scattered data.

Sales Activity Visualization

Track and analyze customer interactions to identify opportunities and improve sales strategies.

Marketing Automation

Use the contact database to build targeted email lists and run effective marketing campaigns.

Pricing

Custom pricing — built for your team

Sansan pricing is tailored to your organisation's size, integrations, and requirements. AiDOOS generates your proposal instantly — scoped & ready in seconds.

Essential Advanced Enterprise
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💡 Pricing insight from reviewers: Sansan offers custom pricing based on company size and number of licenses, with an initial cost for digitizing existing cards and monthly license fees.

Key Features

Business Card Scanning & Digitization

Digitize paper business cards accurately using AI and human verification.

Centralized Contact Database

Store and share all contact information in one secure cloud database.

Activity Management

Track and visualize interactions with customers to improve sales strategies.

Marketing Support

Create targeted email lists and automate marketing campaigns using contact data.

External Integrations

Integrate with SFA, CRM, and MA tools to maximize data utilization.

What Reviewers Say AI-synthesized from 17 reviews

What works well

  • High digitization accuracy (99.9%)
  • User-friendly interface
  • Easy sharing of contacts among colleagues

Common concerns

  • Pricing not publicly disclosed and may be high for small teams
  • Minimum 10 users required

Reviews

17 verified reviews
4.5
★★★★☆
out of 5 · 17 reviews
By segment
Enterprise45%
Mid-Market55%
B
Business Development Manager / Education, Healthcare and Technology industry
"Excellent for managing cards and professional network"
The app is incredibly intuitive. In the past three months, colleagues have asked me to make introductions at least five times. A scanner must be purchased for professional use, and you need to learn how to operate it, although it's not challenging. I no longer spend time managing my business cards.
M
Mid-Market (51-1000 emp.)
"Superb business card management solution"
Locating a card is extremely rapid and effortless. The app integrates with my phone to show caller names for business contacts. No training is necessary to operate Sansan. I can't think of any current drawbacks except the price being somewhat high. I can always give my boss contact details without him managing cards himself. Physical card storage and management hassles are gone. All employees who handle cards benefit, so overall efficiency in managing cards has improved.
M
Mid-Market (51-1000 emp.)
"Effective for B2B relationship management"
It's easy to search for who you've met from a specific company, which is often hard to remember, and to identify which colleagues have connections to a target company and their positions. The digitization process can sometimes be slow, but it clears out piles of business cards while quickly converting them. Managing B2B relationships, including those of colleagues, is simplified.
M
Mid-Market (51-1000 emp.)
"Excellent for managing business cards"
The interface is very intuitive. Card registration can be done with the provided dedicated scanner (which is incredibly fast) or via the app's auto-detection camera. Retrieving card data is also effortless. From a business standpoint, sharing and viewing colleagues' relationship details is highly efficient. I see few drawbacks; occasionally, the camera auto-detection struggles with complex card designs. Retrieving contacts and seeing what connections my colleagues maintain is straightforward.
E
Enterprise (> 1000 emp.)
"Vast time savings and enhanced value"
I can quickly locate necessary information even with vague hints. I had a huge amount of disorganized data—contacts, meeting minutes, company info, and interaction history. Sansan consolidates all of it effectively. Additionally, I can access the same type of information from my colleagues, multiplying the value tenfold. After leaving the company, that data would become useless. Sansan reduces the time needed to find information and helps me easily grasp the relationship between my company and others.
S
Small-Business (50 or fewer emp.)
"Utilizing Sansan in private equity"
Sharing card details among the team is essential for winning business in my country. The website's interface is generally solid. Sansan hasn't introduced any surprising features or updates; I rely on it purely as a card information repository. One minor UI annoyance: searching from the top page defaults to 'within my cards' instead of the company-wide database. The platform forces sharing of business contacts among the team, ensuring no one hoards contacts. This is beneficial in a team-oriented environment where incentives might otherwise be misaligned.
D
Director
"Top-notch networking solution"
The interface makes it easy to search for the right external contacts in any industry. Searching by company name yields the person's name, division, title, which colleague can connect, and even when cards were first exchanged. It's a unique business intelligence product. Scanning and uploading is simple, but cards still require manual scanning. The tool reveals the depth and recency of our company's relationship with a target company based on the number of colleagues who have that card and the exchange timing.
M
Manager, Strategic planning department, Nutrition and Agriculture Business Unit
"Highly precise and intuitive card digitization tool"
Creating a thorough and correct digital contact database is straightforward. Among the various card digitization tools I've used previously, this one stands out for its precision and interface. It also provides access to colleagues' contact banks within my organization. However, I occasionally hesitate to digitize personal network cards because the corporate contract makes all data visible to everyone. The tool saves considerable time searching for people I've met in the past, and making calls or sending emails directly from the app is easy. It also regularly informs me when clients in the database get promotions or transfers, which certainly helps in maintaining communication.
O
Office Manager
"Cloud-based centralized information"
The system syncs with cloud data, allowing access from any connected computer and enabling information downloads. No data loss occurs, and complete user details are digitized with specific information stored online. Searching by category is immediate, though there are limitations when scanning certain types of client documentation. The database manages and organizes customer lists centrally, and updates propagate across connected users, who can respond to new requests.
M
Mid-Market (51-1000 emp.)
"Locating past contacts per company made simple"
The process of scanning business cards is straightforward, and I can quickly retrieve details about potential clients. On a functional level, I have no complaints; however, the cost is significantly high. Even when I haven't previously met an individual, finding their information is effortless.

Reviewer Demographics

Top Industries

No data available

Company Size

No data available

Enterprise Readiness

ISO/IEC 27001
SOC 2 Type II

Identity & Access

SSO SAML 2.0, OpenID Connect
RBAC Role-based access control with customizable roles and permissions.
Audit Logs

Data Security

At restAES-256
In transitTLS 1.2+
Key mgmtVendor-managed

SLA & Availability

Uptime SLA99.9%
RPO
RTO
Pen test

Compliance & Portability

Data residencyJapan, Singapore, United States
Data export CSV, Excel
Right to erasure✓ Supported

Integrations

Salesforce

Integrate Sansan with Salesforce to synchronize business card and contact data, enriching CRM records.

Native 1-2 weeks ⇄ Bi-directional ⚡ AiDOOS Pre-wired

Microsoft Dynamics 365

Connect Sansan to Dynamics 365 to manage customer information and sales history within the Microsoft ecosystem.

Native 1-2 weeks ⇄ Bi-directional

HubSpot

Sync Sansan contacts with HubSpot for marketing campaigns and lead management.

Third_Party < 1 hour

Slack

Receive notifications in Slack when new business cards are scanned or contacts are shared.

Native < 1 hour ⚡ AiDOOS Pre-wired

Microsoft Outlook

Add contacts from email signatures to Sansan automatically via the Outlook add-in.

Native < 1 hour

Google Workspace

Sync contacts with Google Contacts and use Gmail integration for email signature capture.

Third_Party < 1 hour

Zapier

Connect Sansan to 5000+ apps via Zapier for automated workflows.

Third_Party < 1 hour

kintone

Integrate with kintone to manage sales and customer data in a customizable platform.

Native 1-2 weeks ⇄ Bi-directional

Governance & Compliance

EU AI Act

No data available

Data Processing Agreement

Standard Contractual Clauses (Sccs) DPA available

Sub-processors

Fully disclosed

Right to Erasure

✓ Supported

Change Notifications

No data available

NIST AI RMF

No data available

AiDOOS Managed Deployment

Deploy Sansan in 72 hours

AiDOOS handles setup, CRM integration, SSO config, and user provisioning. Your team goes live — not your IT department.

12
Deployments
94%
Adoption rate
4.8/5
Post-deploy sat.
1-2 weeks
Time to value

Prerequisites

  • Active Sansan subscription (minimum 10 users)
  • Admin access to configure SSO and integrations

Configuration Options

  • SSO configuration (SAML 2.0)
  • Integration with CRM (Salesforce, HubSpot)
  • User role and permission setup
  • Data migration from legacy systems

How Sansan Compares

Product AI & Analytics Ease of Use Enterprise Features Pricing Integrations Mobile Experience Quick Setup Customer Support Rating Price/mo
Sansan This product
Good Excellent Good Fair Good Excellent Good Excellent ★ 4.5 $Custom/user
HubSpot CRM
Good Excellent Good Excellent Excellent Excellent Excellent Good $Custom/user
Salesforce Sales Cloud
Excellent Fair Excellent Poor Excellent Good Poor Good $$25/user
Zoho CRM
Good Good Good Excellent Good Good Excellent Good $$14/user
Virtual Delivery Center · A new delivery category

A Virtual Delivery Center for Sansan

Pre-vetted experts and AI agents in the loop, assembled as a delivery pod. Pay in Delivery Units — universal pricing across roles, seniority, and tech stacks. No hiring, no contracting, no procurement cycle.

  • Plans from $2,000 — Starter Pack, 10 Delivery Units, 90 days
  • Refundable on unused Delivery Units, anytime — no questions asked
  • Re-delivery guarantee on acceptance miss
  • Pre-flight delivery sizing — you see the plan before you commit

How a Virtual Delivery Center delivers Sansan

Outcome-based delivery via AiDOOS’s VDC model.  Why VDC vs traditional consulting? →

Outcome-Based

Pay for results, not hours

Milestone-Driven

Clear deliverables at each phase

Expert Network

Access to certified specialists

Implementation Timeline

1
Discover
Requirements & assessment
2
Integrate
Setup & data migration
3
Validate
Testing & security audit
4
Rollout
Deployment & training
5
Optimize
Performance tuning
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Frequently Asked Questions

What is the minimum number of users required for Sansan?
Sansan requires a minimum of 10 users.
Does Sansan support single sign-on (SSO)?
Yes, Sansan supports SSO via SAML 2.0 and OpenID Connect, which can be configured to enhance enterprise security.
Can Sansan integrate with our existing CRM?
Sansan offers native integrations with major CRMs like Salesforce, Microsoft Dynamics 365, and HubSpot, allowing you to sync contact data seamlessly.
What languages can Sansan digitize?
Sansan can intelligently scan and digitize business cards in 11 languages, including English, Japanese, Chinese (Simplified and Traditional), Korean, German, French, Spanish, Portuguese, Indonesian, Thai, and Vietnamese.
How is data security handled?
Sansan is ISO 27001 certified and SOC 2 Type II audited, ensuring robust security controls. Data is encrypted at rest (AES-256) and in transit (TLS 1.2+).
Can I deploy Sansan through AiDOOS?
Yes, AiDOOS can deploy and manage Sansan for your organization, typically within 72 hours, with pre-wired integrations and ongoing support.

Quick Stats

★ 4.5
Rating
12
Deployments
72 hours
Live in
99.9%
Uptime SLA
Deployment Complexity
Easy (2/5)
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Vendor

Sansan
Shibuya-ku, Tokyo
Verified Vendor

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