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Retention Science · 0 reviews
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Retention Science

Retain more customers with data-driven marketing

AiDOOS Verified SAAS Marketing
☆☆☆☆☆ 0 reviews · None
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Pricing
Tailored to you
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Category
Marketing
Deployment
Cloud (SaaS)
API Access
Yes
AiDOOS Deploy
72 hours

About Retention Science

Retention Science by Constant Contact is a data-driven, SaaS-based retention marketing platform designed to help businesses target, engage, and retain their customers. The platform uses predictive analytics to anticipate customer behavior and deliver targeted multi-channel campaigns across email, mobile, and social channels. By analyzing customer data and purchase patterns, Retention Science enables marketers to automate personalized communications that increase customer loyalty and lifetime value. The platform integrates with existing e-commerce systems, CRM tools, and analytics solutions to create a unified view of customer interactions. AiDOOS enhances deployment and adoption by providing a streamlined integration framework, automated workflow setup, and dedicated support for migrating data and configuring the platform to specific business needs, ensuring faster time-to-value and seamless user onboarding.

Challenges It Solves

  • High customer churn and low retention rates
  • Inability to personalize marketing at scale
  • Lack of data integration across channels
  • Ineffective targeting of at-risk customers

Use Cases

Win-Back Campaigns

Re-engage lapsed customers with personalized offers and reminders based on their purchase history.

Cross-Sell Recommendations

Recommend complementary products to existing customers using predictive analytics.

Churn Prevention

Identify at-risk customers and trigger automated retention campaigns before they churn.

Pricing

Custom pricing — built for your team

Retention Science pricing is tailored to your organisation's size, integrations, and requirements. AiDOOS generates your proposal instantly — scoped & ready in seconds.

Starter Business Enterprise
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14-day free trial available — No credit card required. Full access to all features.

Key Features

Predictive Analytics

Forecast customer behavior with machine learning

Multi-Channel Campaigns

Reach customers via email, mobile, and social

Customer Segmentation

Segment audiences based on behaviors and attributes

Automated Workflows

Set up triggered campaigns based on customer actions

A/B Testing

Optimize campaigns with split testing

Integrations

Connect with e-commerce and CRM platforms

What Reviewers Say

What works well

  • Strong predictive analytics powered by machine learning
  • Multi-channel campaign management (email, mobile, social)

Common concerns

  • Pricing not publicly disclosed, requires custom quote
  • Integration setup can be complex for some platforms

Reviews

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No reviews yet for Retention Science

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Enterprise Readiness

SOC 2 Type II

Identity & Access

SSO Okta, Azure AD
RBAC
Audit Logs

Data Security

At restAES-256
In transitTLS 1.2+
Key mgmtVendor-managed

SLA & Availability

Uptime SLA99.9%
RPO
RTO
Pen test

Compliance & Portability

Data residency
Data export
Right to erasure

Integrations

Shopify

Sync customer data and purchase history from Shopify for targeted campaigns.

Native < 2 hours ⇄ Bi-directional

Magento

Integrate with Magento to leverage customer behavior data for retention marketing.

Native < 2 hours ⇄ Bi-directional

Salesforce

Sync Salesforce contacts and opportunities to enrich customer profiles.

Native < 2 hours ⇄ Bi-directional

HubSpot

Connect HubSpot CRM to align marketing campaigns with customer data.

Native < 1 hour ⇄ Bi-directional

Mailchimp

Integrate Mailchimp lists and campaigns for coordinated multichannel retention.

Native < 1 hour

Governance & Compliance

EU AI Act

Classification: None

Data Processing Agreement

None DPA available

Sub-processors

Not disclosed

Right to Erasure

✗ Not supported

Change Notifications

None

NIST AI RMF

Not assessed

AiDOOS Managed Deployment

Deploy Retention Science in 72 hours

AiDOOS handles setup, CRM integration, SSO config, and user provisioning. Your team goes live — not your IT department.

12
Deployments
94%
Adoption rate
4.8/5
Post-deploy sat.
2-4 weeks
Time to value

Prerequisites

  • Active Constant Contact account
  • Admin access for SSO/API setup
  • Data mapping for customer attributes

Configuration Options

  • SSO integration
  • API key configuration
  • Channel activation (email, SMS)

How Retention Science Compares

Product AI & Analytics Ease of Use Enterprise Features Pricing Integrations Mobile Experience Quick Setup Customer Support Rating Price/mo
Retention Science This product
Excellent Good Fair Fair Good Fair Good Good $Custom/user
Bronto
Good Good Good Fair Good Fair Good Good ★ None $None/user
Klaviyo
Excellent Excellent Good Good Excellent Good Excellent Good ★ None $None/user
Virtual Delivery Center · A new delivery category

A Virtual Delivery Center for Retention Science

Pre-vetted experts and AI agents in the loop, assembled as a delivery pod. Pay in Delivery Units — universal pricing across roles, seniority, and tech stacks. No hiring, no contracting, no procurement cycle.

  • Plans from $2,000 — Starter Pack, 10 Delivery Units, 90 days
  • Refundable on unused Delivery Units, anytime — no questions asked
  • Re-delivery guarantee on acceptance miss
  • Pre-flight delivery sizing — you see the plan before you commit

How a Virtual Delivery Center delivers Retention Science

Outcome-based delivery via AiDOOS’s VDC model.  Why VDC vs traditional consulting? →

Outcome-Based

Pay for results, not hours

Milestone-Driven

Clear deliverables at each phase

Expert Network

Access to certified specialists

Implementation Timeline

1
Discover
Requirements & assessment
2
Integrate
Setup & data migration
3
Validate
Testing & security audit
4
Rollout
Deployment & training
5
Optimize
Performance tuning
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Frequently Asked Questions

What data sources does Retention Science support for predictive analytics?
Retention Science supports eCommerce platforms (Shopify, Magento), CRM systems (Salesforce, HubSpot), and email marketing tools (Mailchimp).
How does Retention Science help reduce churn?
It uses machine learning to predict customer churn and automatically triggers targeted campaigns via email, SMS, and push notifications to re-engage at-risk customers.
Can Retention Science integrate with my existing Constant Contact account?
Yes, Retention Science is part of Constant Contact and seamlessly integrates with your Constant Contact account for unified marketing efforts.
What is the typical deployment time for Retention Science through AiDOOS?
Deployment via AiDOOS typically takes 72 hours, with initial value realized within 2-4 weeks.
Does Retention Science support SSO?
Yes, it supports SSO with providers like Okta and Azure AD, making it easier for enterprise teams to manage access.
Is there a free trial available for Retention Science?
Pricing details and free trial availability are not publicly disclosed; please contact Constant Contact directly.

Quick Stats

Rating
12
Deployments
72 hours
Live in
99.9%
Uptime SLA
Deployment Complexity
Moderate (3/5)
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Vendor

Constant Contact
Founded 1995 · 1001-5000 employees · Waltham, US
Verified Vendor

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