· 30 reviews
Regal.ai
Regal helps businesses build, improve, and manage voice AI Agents.
About Regal.ai
Regal is an AI-powered customer communication platform that enables enterprises to build, monitor, and scale customer engagement using AI Agents and Human Agents. The platform offers AI Phone Agents, SMS/Chat Agents, an AI Agent Builder, Unified Customer Profile, Journey Builder, IVR, A/B Testing, Conversation Intelligence, Sales Dialer, Monitoring & Quality Assurance, Analytics & Reporting, Branded Caller ID, Spam Remediation, and Unified Agent Desktop. Regal AI Agents are designed to sound human and scale like software, with enterprise-ready automation that is always available, delivering 90% CSAT. The platform integrates with existing CRMs, data warehouses, and contact center tools via secure APIs and native connectors. Regal is used across industries including insurance, healthcare, education, home services, and financial services, and is trusted by leading enterprises such as eHealth, Wealthsimple, American Standard, Kin Insurance, and Mutual of Omaha.
Challenges It Solves
- Missing critical customer data across touchpoints
- One-size-fits-all automation lacking personalization
- Limited channels to engage customers beyond voice and email
Screenshots
Use Cases
Customer Support
Automate tier 1 support with 97% containment rate and 0-second wait time.
Lead Qualification
Qualify inbound leads in real-time via AI agents and auto-book high-intent consultations.
Appointment Scheduling
AI agents handle scheduling, rescheduling, follow-ups, and waitlist management 24/7.
Collections
Automate payment processes and reminders with AI agents that match human performance.
Pricing
Custom pricing — built for your team
Regal.ai pricing is tailored to your organisation's size, integrations, and requirements. AiDOOS generates your proposal instantly — scoped & ready in seconds.
Key Features
AI-powered voice agents that handle inbound and outbound calls with human-like interaction.
24/7 conversational agents for SMS and chat to deliver faster speed-to-lead and higher engagement.
No-code builder to quickly build, test, and deploy enterprise-grade AI agents.
Real-time, AI-powered single view of customer data across all touchpoints.
Orchestrate customer journeys across channels with real-time data and AI.
Increase answer rates with verified caller ID, brand name, and logo on mobile phones.
What Reviewers Say AI-synthesized from 30 reviews
What works well
- AI agents sound human and handle complex workflows effectively.
- No-code AI Agent Builder enables rapid deployment without developer support.
- Deep integrations with existing CRMs and contact center tools.
Common concerns
- Pricing is not publicly disclosed and requires direct contact.
- Primarily designed for larger enterprises (75+ agents), which may not suit small businesses.
Reviews
No reviews yet for Regal.ai
AiDOOS-verified review data is collected after deployment. Deploy this product and be among the first to share your experience.
Reviewer Demographics
Top Industries
Enterprise Readiness
Identity & Access
Data Security
SLA & Availability
Compliance & Portability
Integrations
Salesforce
Native integration with Salesforce for CRM data sync.
HubSpot
Integration with HubSpot for customer data and workflows.
Snowflake
Integrates with Snowflake for real-time data access.
Zendesk
Integration with Zendesk for support ticket management.
Governance & Compliance
EU AI Act
Classification: None
Data Processing Agreement
None DPA available
Sub-processors
Not disclosed
Right to Erasure
✗ Not supported
Change Notifications
None
NIST AI RMF
Not assessed
AiDOOS Managed Deployment
Deploy Regal.ai in 72 hours
AiDOOS handles setup, CRM integration, SSO config, and user provisioning. Your team goes live — not your IT department.
Prerequisites
- Active CRM (Salesforce or HubSpot)
- Enterprise contract with Regal
- Admin access for SSO configuration
- At least 75 agents or 150,000 calls per month
Configuration Options
- AI agent voice style customization
- Integration with existing telephony infrastructure
- Workflow and journey builder setup
- User role and permission configuration
How Regal.ai Compares
| Product | AI & Analytics | Ease of Use | Enterprise Features | Pricing | Integrations | Mobile Experience | Quick Setup | Customer Support | Rating | Price/mo |
|---|---|---|---|---|---|---|---|---|---|---|
|
R
Regal.ai This product
|
Excellent | Good | Excellent | Fair | Good | Good | Good | Excellent | — | $Custom/user |
|
FV
Five9
|
Good | Good | Good | Fair | Good | Good | Good | Good | ★ None | $None/user |
|
TK
Talkdesk
|
Good | Good | Good | Fair | Good | Good | Good | Good | ★ None | $None/user |
|
IN
Intercom
|
Good | Excellent | Good | Fair | Excellent | Good | Excellent | Good | ★ None | $None/user |
A Virtual Delivery Center for Regal.ai
Pre-vetted experts and AI agents in the loop, assembled as a delivery pod. Pay in Delivery Units — universal pricing across roles, seniority, and tech stacks. No hiring, no contracting, no procurement cycle.
- Plans from $2,000 — Starter Pack, 10 Delivery Units, 90 days
- Refundable on unused Delivery Units, anytime — no questions asked
- Re-delivery guarantee on acceptance miss
- Pre-flight delivery sizing — you see the plan before you commit
How a Virtual Delivery Center delivers Regal.ai
Outcome-based delivery via AiDOOS’s VDC model. Why VDC vs traditional consulting? →
Outcome-Based
Pay for results, not hours
Milestone-Driven
Clear deliverables at each phase
Expert Network
Access to certified specialists